Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Server
J Alexanders
Plantation, FL
03.2024 - Current
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Took orders from customers accurately and in a timely manner.
Responded efficiently to guest inquiries and complaints in a professional manner.
Provided excellent customer service to ensure satisfaction.
Legal Asisstant
Welt and Rheaume, PA.
Hollywood, FL
08.2022 - 10.2023
Drafted various court documents, invoices and enclosures at attorneys' request.
Enhance attorney effectiveness.
Organized client calendars, prepared mailings and handled high call volumes.
Submitted electronic filings and organized court materials, schedules and actions.
Responded to client calls and inquiries to deliver applicable information.
Participated in client interviews, observed questioning process and documented information.
Filed pleadings and paperwork with court clerk to meet strict deadlines.
Provided administrative support and conducted research to assist attorneys in civil litigation preparation.
Managed office scheduling and kept accurate notes on deadlines, motions and other dates.
Conducted thorough research and review of case information to assist attorneys.
Shift Leader
Cali Coffee
Cooper City, FL
01.2021 - 08.2022
Trained employees on additional job positions to maintain coverage of roles.
Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
Supervised and led employees to maintain productivity and customer service levels.
Greeted and encouraged feedback from customers to implement in-store operational changes.
Discussed menu items and preparation methods with customers and suggested promotional items to increase sales.
Designed new recipes and adhered to recipe and presentation standards for specialty coffee drinks.
Took inventory of supplies and equipment and placed new orders to maintain stock levels.
Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
Assistant Manager
Beef O Brady's
Cooper City, FL
11.2016 - 02.2020
Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
Directed and led employees, supervising activities to drive productivity and efficiency.
Enforced company policies and procedures to strengthen operational standards across departments.
Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Monitored cash drawers in multiple checkout stations to verify adequate cash supply.
Education
High School Diploma -
Cooper City High School
Cooper City, FL
06.2018
Skills
Certified Notary Public
Training & Development
MS Office and computer skills
Organizational skills
Issue and conflict resolution
Communication
Data Confidentiality
Time Management
File and Record Keeping
Calendar Management
Accomplishments
Consistently maintained high customer satisfaction ratings.