Audri Ulloa
San Diego,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Reliable employee seeking sales position. Offering excellent communication and good judgment. Experienced sales associate with over two years of experience in retail. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
2
2
years of professional experience
Work History
Copy and Print Associate
Staples
San Diego, CA
12.2021 - Current
- Answered phone calls to provide prompt and courteous solutions to questions and encourage customer store visits.
- Entered customer orders in POS register system and created invoices to collect accurate payment.
- Offered finishing services to enhance printing jobs and prepare polished marketing materials.
- Operated copiers and printers, trimmed stock to special sizes, and bound booklets using spiral technique to complete customer job requests.
- Moved and lifted up to 30, pounds to complete stocking and maintenance tasks
Sales Associate
Staples
San Diego, CA
07.2019 - Current
- Prepared large cash deposits with zero discrepancies.
- Completed orders and organized product deliveries to meet customer timetables.
- Trained and developed new sales team associates in products, selling techniques and company procedures.
- Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Processed product returns and assisted customers with other selections.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Increased sales by offering advice on purchases and promoting additional products.
- Solved customer challenges by offering relevant products and services.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
Bookkeeper
Staples
Camarillo, CA
08.2020 - 01.2021
- Reviewed and filed financial documents, coded accounting entries for data processing and posted daily receipts and payments in accordance with all corporate protocols.
- Reported financial data and updated financial records in ledgers and journals.
- Investigated daily variances and corrected errors to resolve discrepancies.
- Verified accurate record keeping processes, reducing financial inconsistencies.
- Verified postings to ledgers to confirm accurate entry and account balances.
Education
GED -
Moorpark College
Moorpark, CAGED -
San Diego Mesa College
San Diego, CASkills
- Critical Thinking
- Active Listening
- Flexible and Adaptable
- Multitasking Abilities
- Excellent Communication
- Dependable and Responsible
Timeline
Copy and Print Associate
Staples
12.2021 - Current
Bookkeeper
Staples
08.2020 - 01.2021
Sales Associate
Staples
07.2019 - Current
GED -
Moorpark College
GED -
San Diego Mesa College