Summary
Overview
Work History
Education
Skills
Timeline
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Jennifer Duran

Summary

Detail-oriented professional with focus on deadlines and skilled in handling medical billing without errors. Confident Medical Biller knowledgeable in data confidentiality and privacy practices when reviewing patient information. Knowledgeable Medical Biller with eye for detail and commitment to accurate work. Bilingual professional with expertise submitting medical claims to insurance carriers. Fluent in Spanish. Organized and efficient Data Entry Clerk with 6 years of experience in data organization, proofreading and word processing.

Overview

8
8
years of professional experience
8
8
years of post-secondary education
1
1
Language

Work History

Healthcare Billing Specialist

LapCorp
Greensboro, NC
10.2018 - 01.2020
  • Communicated with insurance providers to resolve denied claims and resubmitted.
  • Prepared billing statements for patients and verified correct diagnostic coding.
  • Reviewed patient records, identified medical codes and created invoices for billing purposes.
  • Filed and updated patient information and medical records.
  • Gathered information from multiple sources to simplify billing and organize accounts.
  • Reviewed patient diagnosis codes to verify accuracy and completeness.
  • Liaised between patients, insurance companies and billing office.
  • Maintained accurate and current customer account data with manual forms processing and digital information updates.

Sales Representative

Discount Savings Superstore
Greensboro, NC
09.2013 - 05.2019
  • Prepared merchandise for sales floor by pricing or tagging.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Educated associates on market trends and stayed up-to-date on forecasts.
  • Maintained records related to sales, returns and inventory availability.
  • Prepared large cash deposits with zero discrepancies.
  • Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Achieved perfect attendance and on-time record.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Input financial data and produced reports.

Cook's Assistant

Moses Cone Hospital
Greensboro, nc
11.2016 - 01.2017
  • Distributed food during busy peak periods to drive customer satisfaction.
  • Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.
  • Adapted menus to changing seasons and supply inventories to decrease food waste.
  • Produced high volume covers per day and maintained near-perfect customer satisfaction scores.
  • Worked with chef to prepare daily food specials and other supplies.

Cashier

Home Depot
Greensboro, NC
10.2012 - 04.2013
  • Helped customers complete purchases, locate items and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Restocked and organized merchandise in front lanes.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Greeted over 250 customers per day.

Data Entry Clerk

Great With Taxes
Greensboro, NC
09.2011 - 04.2012
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Entered numerical data into databases with speed and accuracy using 10-key pad.
  • Organized, sorted and checked input data against original documents.
  • Compiled information and input into database.
  • Completed data entry tasks with accuracy and efficiency.
  • Added documents to file records and created new records to support filing needs.

Education

High School Diploma -

Ben L Smith High School
01.2006 - 01.2011

No Degree - Business

North Carolina A & T State University
08.2018 - Current

Skills

Proficiency in Linux

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Timeline

Healthcare Billing Specialist

LapCorp
10.2018 - 01.2020

No Degree - Business

North Carolina A & T State University
08.2018 - Current

Cook's Assistant

Moses Cone Hospital
11.2016 - 01.2017

Sales Representative

Discount Savings Superstore
09.2013 - 05.2019

Cashier

Home Depot
10.2012 - 04.2013

Data Entry Clerk

Great With Taxes
09.2011 - 04.2012

High School Diploma -

Ben L Smith High School
01.2006 - 01.2011

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Jennifer Duran