Leonica Stratman
Bessemer,AL
Summary
- Experienced healthcare professional prepared for this role with strong emphasis on patient care and clinical skills. Proven ability to work collaboratively within multidisciplinary teams, adapting to changing situations with ease. Excels in communication, empathy, and problem-solving to achieve optimal patient outcomes. Reliable and results-driven, with focus on delivering high-quality care and maintaining positive, supportive environment.
- Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
- Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Triage Neurology Nurse
UAHSF
01.2022 - Current
- Participated in quality improvement initiatives related to telehealth nursing practice, enhancing service delivery and patient experience.
- Provided emotional support to patients during difficult times, promoting trust between nurse and patient through compassionate virtual interactions.
- Assisted in the development of telehealth protocols and procedures, contributing to the overall success of the program.
- Utilized evidence-based practices when delivering telehealth nursing services, ensuring safe and effective care for all patients.
- Participated in ongoing professional development opportunities related to telehealth nursing practice, staying current on industry trends and best practices.
- Promoted continuity of care by maintaining accurate documentation and sharing relevant information with multidisciplinary team members.
- Conducted remote patient education sessions on topics such as disease management, nutrition, and self-monitoring techniques for improved health outcomes.
- Enhanced patient satisfaction by providing comprehensive telehealth nursing services in a timely and efficient manner.
- Collaborated with interdisciplinary team members to ensure seamless care transitions and coordination of services for patients receiving telehealth support.
- Demonstrated adaptability by quickly adjusting to new telehealth technologies and platforms for optimal performance in virtual care settings.
- Maintained strict confidentiality standards while handling sensitive medical information in accordance with HIPAA regulations during remote consultations.
- Fostered a culture of open communication between patients, families, and healthcare providers by consistently providing clear explanations of care plans and addressing any questions or concerns.
- Acted as a liaison between patients and other healthcare providers, facilitating seamless communication and coordination of care efforts.
- Utilized critical thinking skills when assessing patient needs, swiftly identifying potential concerns and implementing appropriate interventions remotely.
- Delivered exceptional customer service that fostered lasting relationships with both patients and their families throughout their telehealth journey.
- Counseled patients via telephone according to established guidelines and protocols, advising on provider-established plans of care.
- Relayed triage information and facilitated communication between provider and patient concerning patient disposition.
- Obtained case history and gathered triage information to determine appropriate avenue for care.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Educated family members and caregivers on patient care instructions.
- Evaluated patient histories, complaints, and current symptoms.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
Primary Care Registered Nurse
Pediatrics West Mcadory
01.2019 - 01.2022
- Thrived in a high-volume atmosphere providing care ranging from wellness visits to illnesses and injuries
- Dealing with anxieties and demands of parents, and helping families to deal with their child's illness or injury
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and department admission
- Assessed health status of over 30 patients per day by eliciting health histories, conducting physical assessments and analyzing data to formulate plans of care
- Evaluated and assessed phone calls from facilities, physician offices, hospitals, and patients to handle urgent issues and prioritize care
- Called patients to share lab results and discuss physician orders
- Implemented care plans for patient treatment after assessing physician medical regimens
- Educated patients and answered questions about health condition, prognosis and treatment
- Communicated with healthcare team members to plan, implement and enhance treatment strategies
- Delivered outstanding care to patients with various diagnoses and managed care from treatment initiation through to completion
Registered Nurse
Brookwood Medical Center
06.2017 - 03.2019
- Informed patients and families with effective treatment options and at-home care strategies, enhancing long-term outcomes
- Use Cerner to document patients' plan of care by considering nursing interventions, diagnosis, and expected patient outcomes
- Manage caseload of 7 patients simultaneously by providing bedside care, treatments, IV therapy, and wound care
- Manage patients recovering from medical or surgical procedures, including facilitating wound care, ostomy care, pressure ulcer prevention and pain management
- Collaborated with physicians to quickly assess patients and deliver treatment while managing rapidly changing conditions
- Take part in education activities, including evidence-based practice project implementation, nursing competency development and nursing simulation activities
- Explain the course of care and medications, including side effects to patients and caregivers in easy-to-understand terms
- Collect blood, tissue and other laboratory specimens and prepare for lab testing
- Deliver high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission
- Care for patients in 42-bed unit, assisting colleagues in delivering exceptional treatment. Collaborating with other nurses to deliver exceptional patient treatment.
- Monitor patient condition, including interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
Registered Nurse
Children's Alabama GI Clinic
10.2017 - 01.2019
- Collaborated with multidisciplinary team to evaluate patient data and determine patient care plans
- Assisted in coordinating exams and care for caseload of 60 patients per shift
- Evaluated patient progress and responses to various treatments
- Ordered lab tests and interpreted test results and maintained patient records
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
- Gathered lab specimens, ordered testing and interpreted results to diagnose patients
- Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction
- Prepared patients for surgery, educating patients and family members on surgical procedures such as Endoscopy and diagnostic testing
Appointment Scheduler
Children's South After Hours COA
05.2004 - 10.2017
- Scheduled appointments for patients not requiring emergency services but needing examination from provider and consulting directly with provider as needed
- Obtained case history and gathered triage information to determine appropriate avenue for care
- Verified, updated and communicated patient history prior to clinic appointments and procedures with providers
- Counseled patients via telephone according to established guidelines and protocols, advising on provider-established plans of care
- Suggested appropriate disposition to acting physicians based on assessment
- Assisted in management of patient utilization of health care system and provided patient education relative to health care needs, use of community resources and responsibilities of membership in managed care
- Documented patient care with electronic medical record and distributed relevant information to other medical providers to update diagnostic and treatment plans
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities to prevent further disability
- Audited charts and reviewed clinical documents to verify accuracy
- Managed master calendar and scheduled appointments for 2 to 3 providers based on optimal patient loads and clinician availability
- Completed skilled administrative work to support all office staff and operational requirements
- Enhanced office efficiency by handling 50+ callers per day
- Carried out front office duties utilizing data entry skills in framework of medical database
- Collaborated with nurses, medical assistants and pediatric doctors to prepare and set up rooms with adequate supplies and equipment
Education
Bachelor of Science - Healthcare Management
University of Alabama At Birmingham
Birmingham, AL05-2027
Associate of Science - Nursing
T.A. Lawson State Community College
Birmingham, AL05.2017
Skills
- Patient Care Management with Med/Surg
- Hospital Experience
- Patient Advocacy
- Treatment Planning with Acute Care
- Medication and IV administration
- Patient care
- Direct patient care
- Clinical documentation
- Complex Problem-solving
- Patient education
- Compassion and empathy
- Strong clinical judgment
Certification
- BLS certified
- Registered Nurse in Alabama
- CPR certified
Accomplishments
- Charting - Developed and organized 300+ charts for all new and current patients, routinely updating information for physician reference.
- Quality Assurance - Ensured and enforced medical office compliance with HIPAA, OSHA and CLIA regulations for maximum quality and control.
- Patient Advocacy - Explained treatment procedures, medication risks, special diets and physician instructions to patients.
- Implementation - Assisted in implementation of new tracking system that resulted in improved patient care.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Career advancementWork-life balanceHealthcare benefitsPersonal development programsPaid sick leave401k matchPaid time offLanguages
English
Full Professional
Quote
Be more concerned with your character than your reputation, because your character is what you really are, while your reputation is merely what others think you are.
John R. Wooden
Timeline
Triage Neurology Nurse
UAHSF
01.2022 - Current
Primary Care Registered Nurse
Pediatrics West Mcadory
01.2019 - 01.2022
Registered Nurse
Children's Alabama GI Clinic
10.2017 - 01.2019
Registered Nurse
Brookwood Medical Center
06.2017 - 03.2019
Appointment Scheduler
Children's South After Hours COA
05.2004 - 10.2017
Bachelor of Science - Healthcare Management
University of Alabama At Birmingham
Associate of Science - Nursing
T.A. Lawson State Community College
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