Hi, I’m
LAURIE B. MASON
Brooklyn,MD
Summary
Experienced professional with a successful career in Human Resources - Project/Program Management. Excels at interfacing with others at all levels to ensure organizational goals are attained. Proactive approach has resulted in excellent interpersonal, analytical, and organizational skills. An effective manager with the skills necessary to direct, train, and motivate staff to its fullest potential.
Overview
16
years of professional experience
Work History
Geneva Consulting GroupHauppauge, NY
Project Manager
06.2021 - Current
Job overview
- Work on mid to large size projects of high complexity
- Manage all project phases, including initiation, planning, execution, monitoring, control and closure
- Create project plans, including deliverables, activities, and timelines
- Direct day-to-day activities of projects and cross functional staff
- Ensure milestones are successfully met through oversight of project deliverables and coordination of resources
- Work collaboratively with other departments and Executive team members impacting project
- Lead communication with stakeholders and team members through completion of the project
- Provide scheduled and on-demand status reports and updates
- Assess, manage, resolve and escalate (if necessary) risks and issues
- Tailor processes to meet the needs of individual projects
- Make decisions based on information and input in a timely manner.
RCM TechnologiesRockville, MD
Project Manager
04.2019 - 06.2021
Job overview
- Work on assignment for ADP functioning as an ADP and/or Kronos “Project Manager” for several of their client’s full cycle HCM and Payroll implementations:
- Responsible for the effective project management and delivery execution of large complex client implementations
- Accountable for planning, managing, leading, and motivating a cross-functional team to implement projects in support of ADP or Kronos assignments
- Led and managed comprehensive project plans, issue management, risk identification, change, and resource management, utilizing the Implementation standard PM best practices with Agile methodology
- Led the project plan from initial project identification to hand off to the Client Service Delivery team
- Responsible for communicating to project stakeholders including the ADP/Kronos leadership teams and client project teams and to transfer their PM knowledge/skills to other members of the Implementation team
- Managed strong healthy relationships with stakeholders, project teams, and external vendors ensuring that project delivery expectations are clearly defined and met
- Build and maintain a reference-able customer relationship
- Assisted in the continuous evolution of coaching/mentoring members of the Implementation team
- Developed and maintained all project documentation (Project plan, Issue and Action Logs, Daily Scrum Meetings, Risk Management, Project Status Report, Lessons Learned, Post Implementation Reviews).
Collaborative Solutions for Communities, DCWashington
Workforce Development Program Manager
01.2019 - 04.2019
Job overview
- Primarily responsible for restructuring the WFD Returning Citizen Re-entry Progressive Employment Program
- Managed a variety of workforce development projects including leading all key communication, outreach, product development, and strategic planning support and guidance tasks
- Worked with stakeholders to develop, implement, and manage effective training and policy documentation solutions
- Demonstrated a functional acumen to support how solutions will address client goals while maintaining alignment with contractually defined best practices
- Worked creatively and analytically in a solution-based environment demonstrating teamwork, innovation and excellence
- Reached out to multiple employers in the community to learn about their business and career opportunities
- Identified jobs through analyzing and understanding the skills, knowledge, and ability of my customers and employer needs
- Networked with other social service agencies to learn about their services and resources and create partnerships
- Prepared monthly reporting on services provided to customers and the number of customers that were serviced that month
- Input client data into the CASA system and prepared monthly billing for the funder, ran reports for Senior Management review.
Collaborative Solutions for CommunitiesWashington, DC
Special Project Manager / Asst. Deputy Director
08.2018 - 01.2019
Job overview
- Served as the primary point of contact in the Deputy Director’s various commitments and responsibilities
- This includes but is not limited to the Deputy Director’s senior leadership roles at dual organizations, board memberships, and individual speaking/public-facing events
- Cohesively oversaw internal and external constituencies on all matters relating to the Deputy Director; serve as a liaison to the staff, Board of Directors organize and coordinate executive communication and external relations, and solely assigned to oversee special projects.
ADP Employer ServicesBaltimore, MD
Project Manager
03.2006 - 04.2018
Job overview
- Establish and manage project plan:
- Developed and delivered the schedule of various Clients' Human Resources and Employee Benefits platform set-up
- Worked with Senior Project Manager on project structure and team plans
- Engaged and/or supervise tasks with various service center resources and integrated efforts of third-party vendors for setup
- Client facing:
- Conducted National Account Service Center (NASC) client project kick-off review
- Planned and orchestrate NASC–requirement external client review sessions
- Retrieved client approval signoff of the requirements document
- Created and delivered ESR training plan for each client project
- Assisted/attended client culture training /site visits if applicable
- Direct and assist the project team:
- Set goals, objectives, and priorities to track all associated tasks on the client milestones document
- Requested/assigned work task and review work
- Facilitated Telecom setup and knowledge base authoring and team quality review
- Organized and run team review calls to assist authors with building the knowledge base and organize training initiatives
- Directed additions and deletions to staff over the life of the project as to the need and the stage of the project
- Primary interface with the internal ADP partners and customers on issues regarding the project deliverable
- Ensured that approved methods, processes, and tools are consistently used
- Responsible for the creation and update and maintenance of all internal (NASC) implementation documents
- Accountable for meeting project schedule and results, the quality of the deliverable, and customer satisfaction
- Conducted transition to service session to transfer clients from implementation to ongoing service
- Worked with Product Manager to represent the business in scrum meetings, prioritized tradeoffs, clarified requirements, and worked to drive user stories to acceptance throughout the Agile development lifecycle
- Actively participated in sprint planning, review and retrospective meetings, and provided feedback to the team.
Education
Anne Arundel Community College
Associates Degree from Entrepreneurship
03.2023
Anne Arundel Community College
Certificate in Entrepreneurship
09.2020
Anne Arundel Community College
Certificate BUS
09.2018
Anne Arundel Community College
Certificate in Human Resource Management
09.2019
Management
Certified Professional Human Resource Management (PHR) Society for Human Resource
10.2012
Scrum Alliance
Certified ScrumMaster®
08.2019
Skills
- MS Office:
- MS Word, Excel, Power Point, Publisher, MS Access, SharePoint, Google Suite, OneNote
- Customer Call/Email Tracking/Ticketing Software:
- Response Plus, Expert Adviser, Clarify, Cognos-Impromptu, Liberty, Siebel, ConnectUS, FreshService
- Human Resources (HRIS) Systems: ADP, Vantage, EV5, Payforce, Enterprise, Kronos Workforce Ready/WFN/WFMgr, Paylocity, Ceridian, Peoplesoft, Workday, Pay America, iCIMS
- Program Mgmt, Database Systems: OCTO, HMIS, CASA, Client-Trac
- Project Management Systems:
- MS Project, Clarizen, Smartsheet, Monday, Easy Projects, Asana, Jira, SalesForce, FinancialForce
- Website Design Tools:
- Light HTML Programming, Front Page, Wix, Intuit, Webcom, Squarespace
- Flexible and Adaptable
- G-Suite
- Excellent Communication
- Analytical and Critical Thinking
- Interpersonal Communication
- Organization and Time Management
- MS Office
- Self-Motivated
- Attention to Detail
Timeline
Project Manager
Geneva Consulting Group
06.2021 - Current
Project Manager
RCM Technologies
04.2019 - 06.2021
Workforce Development Program Manager
Collaborative Solutions for Communities, DC
01.2019 - 04.2019
Special Project Manager / Asst. Deputy Director
Collaborative Solutions for Communities
08.2018 - 01.2019
Project Manager
ADP Employer Services
03.2006 - 04.2018
Anne Arundel Community College
Associates Degree from Entrepreneurship
Anne Arundel Community College
Certificate in Entrepreneurship
Anne Arundel Community College
Certificate BUS
Anne Arundel Community College
Certificate in Human Resource Management
Management
Certified Professional Human Resource Management (PHR) Society for Human Resource
Scrum Alliance
Certified ScrumMaster®
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