Monica Dyer
Lubbock,TX
Summary
Compassionate LVN with proven ability to complete tasks efficiently and productively. Skilled in patient care, wound dressing, and medication administration. Excel at communication, empathy, and time management, ensuring high-quality care and support for patients in fast-paced environments. Maintains positive attitude in urgent, stressful situations.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Sales Supervisor
Mobile Surveillance of West Texas
Lubbock , TX
05.2019 - Current
- Analyzed customer feedback to identify areas where improvements could be made in products or services offered by the company.
- Resolved customer complaints efficiently and professionally.
- Maintained relationships with customers through regular follow-up calls and emails.
- Oversaw hiring process for new personnel within the department.
- Supported team members by assisting in upselling products and services and closing sales with customers.
- Processed cash, credit and check transactions with POS system.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
LVN
Interim HealthCare
Lubbock, TX
07.2017 - 02.2019
- Assisted in the admission, of patients into home health and hospice. Responsible for admissions in the Eastern New Mexico, West Texas and Central Texas Offices.
- Collaborated with other healthcare providers including physicians, nurses and specialists in order to coordinate optimal patient care plans.
- Communicated with patients with compassion while keeping medical information private.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
- Communicated with insurance companies to receive approval for admission and coverage.
- Head of Medalogix program assessing patients currently in home health showing decline and transitioning into hospice .
- Led weekly meetings with RN'S and LVN's discussing patients decline and continuation of care .
- Assisted medical director in home visits and nursing homes with writing orders and calling in prescriptions.
Clinic LVN
Covenant Medical
Lubbock, TX
04.2014 - 07.2017
- Administered medications, treatments, and therapies in accordance with physician orders.
- Demonstrated effective communication skills when interacting with patients, family members, physicians, nurses and other healthcare providers.
- Analyzed laboratory results and implemented appropriate interventions accordingly.
- Stocked clinical workstations and procedure rooms with necessary supplies.
- Coordinated timely refills for patients' prescriptions by obtaining authorizations and transmitting paperwork.
- Utilized electronic health record systems to document patient care and outcomes accurately.
- Assisted physician and physician assistance in procedures done in office.
Home Health LVN
Interim HealthCare
Lubbock, TX
08.2008 - 09.2014
- Monitored vital signs such as blood pressure and temperature.
- Provided emotional support and counseling to patients facing difficult decisions regarding their health care options.
- Coordinated patient discharge planning with physicians, social workers, case managers, therapists, pharmacists and other healthcare professionals involved in the patient's care plan.
- Responded promptly to emergency calls from clients needing urgent attention at home.
- Administering medications according to physician orders and monitoring side effects of medications.
- Participated in interdisciplinary team meetings to discuss the progress of each patient's treatment plan.
- Assessed patient needs and developed care plans accordingly.
- Adhered strictly to infection control protocols while caring for clients in their homes.
- Performed assessments of the patient's physical condition to determine their level of function and need for assistance with activities of daily living.
- Provided home health care services such as wound care, medication administration, and IV therapy.
- Maintained accurate records of all visits made to patients' homes along with any changes in their conditions or treatments prescribed by physicians.
- Instructed family members in basic nursing skills including wound care, injections, catheterization, and other treatments as ordered by the physician.
- Collaborated with local agencies to ensure continuity of care upon discharge from home health services.
- Attended continuing education courses related to home health nursing practices.
- Monitored vital signs such as blood pressure or pulse rate to detect any changes in a patient's condition.
- Addressed patient care needs, collected vitals, dressed wounds and managed catheters.
- Collected biological samples for routine laboratory testing to assist diagnostic processes.
- Charted changes in patient conditions and discussed concerns with supervising healthcare provider.
- Participated in on-call rotations and delivered after-hours care.
- Administered prescribed medications and started intravenous fluids to address patient symptoms and underlying etiologies.
- Answered patient calls, identified issues and determined how best to provide assistance within parameters established by facility and supervisor.
- Coordinated medical equipment rentals and installations for home use.
- Utilized electronic health records to document patient care accurately and comprehensively.
- Managed the administration of intravenous (IV) therapies and nutrition.
- Coordinated with physicians and healthcare teams to update patient progress and adjust care plans.
- Supported patients with chronic illness management, optimizing quality of life.
- Provided wound care, including dressing changes and monitoring for signs of infection.
- Trained new home health nurses, sharing best practices and clinical expertise.
- Administered oral, IV and intra-muscular medications and monitored patient reactions.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
- Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
Clinic LVN
Larry Warmoth M.D.
Lubbock, TX
02.2006 - 08.2008
- Prepared exam rooms prior to patient visits including stocking supplies and ensuring equipment was functioning properly.
- Answered incoming calls from patients seeking appointment scheduling or other assistance related to their medical needs.
- Reviewed lab results with providers prior to notifying patients of results.
- Administered injections as ordered by the physician or nurse practitioner according to established protocols.
- Instructed patients on proper medication usage, side effects, storage requirements.
- Ensured a clean and safe environment for all clinic visitors and staff members.
- Maintained accurate medical records for each patient visit.
- Assisted physicians with examinations and treatments as needed.
- Served as a liaison between the clinic staff and physicians and insurance companies when necessary to resolve billing issues or obtain authorizations for services provided to the patient's plan of care.
- Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
- Sterilized medical equipment and supplies with germicides, sterilizers and autoclaves.
- Used sterile techniques to prepare patients for procedures.
- Communicated with patients with compassion while keeping medical information private.
- Measured and recorded patient height, weight and other vital signs.
LVN Floor Nurse
Covenant Medical Center
Lubbock, TX
08.2004 - 02.2006
- Performed routine treatments such as dressing changes and wound care.
- Responded promptly to patient call lights and requests for assistance.
- Utilized critical thinking skills while dealing with complex clinical situations.
- Performed basic laboratory tests such as urinalysis, blood glucose testing.
- Provided direct nursing care to patients on a medical-surgical floor.
- Maintained accurate documentation of patient assessment data, interventions performed and responses to treatments per facility policy.
- Provided emotional support to patients and their families during difficult times.
- Assisted with transferring patients from beds to stretchers or wheelchairs using proper body mechanics techniques.
- Managed time effectively while multitasking in high-pressure situations.
- Administered medications as prescribed by physician orders.
- Adhered to safety regulations regarding hazardous materials and waste disposal.
- Assessed patient needs and developed individualized plans of care.
- Demonstrated knowledge of infection control policies and procedures when providing patient care services.
- Educated patients and families about their diagnosis, medications, treatment plans, home care instructions, diet restrictions.
- Monitored vital signs including temperature, pulse, respiration rate and blood pressure.
- Communicated with nursing personnel to enforce procedures, policies and regulations.
- Completed required forms and chart documentation of vital signs, medications and other information.
- Supervised CNAs and other staff delivering care in setting by coaching and supporting.
- Answered patient and family questions to educate on optimal treatment procedures.
- Communicated concerns regarding patients' status, care and environment to nursing supervisors, clinical care supervisors and case managers.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Administered prescribed medications or started intravenous fluids, noting times and amounts on patient charts.
- Addressed patient care needs, collected vitals, dressed wounds and managed catheters.
- Provided pre- and post-operative nursing care.
- Student advocate to nursing students who did med surg rotations.
Education
LVN
South Plains College Reese
Lubbock, TX08-2004
High School Diploma -
Tulia High School
Tulia, TX05-1996
Skills
- Multi-tasking and prioritization
- Patient Care
- Vital signs monitoring
- Clinical Documentation
- Wound Care
- Family Communication
- Physical Assessment
- Health Education
- Immunization Administration
- HIPAA Compliance
- Medication Administration
- Patient evaluations
- Samples collection
- Patient Intake
- Educating families
Certification
- MySpaLive Botox certification February 2021
- CPR and AED certification
Timeline
Sales Supervisor
Mobile Surveillance of West Texas
05.2019 - Current
LVN
Interim HealthCare
07.2017 - 02.2019
Clinic LVN
Covenant Medical
04.2014 - 07.2017
Home Health LVN
Interim HealthCare
08.2008 - 09.2014
Clinic LVN
Larry Warmoth M.D.
02.2006 - 08.2008
LVN Floor Nurse
Covenant Medical Center
08.2004 - 02.2006
LVN
South Plains College Reese
High School Diploma -
Tulia High School
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