Talented Owner with excellent marketing, customer service, and facility oversight skills and more than 7 years of experience. Highly effective and comfortable working with people at all levels in an organization. I am looking to pursue a career in an environment that will allow me to gain valuable experience, utilizing my education, to support the defense industry.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Owner and Operator
Lawn Vision LLC
04.2016 - Current
Founded a successful landscaping business specializing in renovations and yearly lawn management
Improve and maintain customer relations with large businesses and individual customers
Maintain billing/invoicing for 95+customers to ensure accurate books and continued solvency
Successfully navigated challenging economic conditions by making informed decisions that protected the business's financial stability.
Continued oversight of the business accounts to ensure accurate bookkeeping for tax accountability.
Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Trained and motivated employees to perform daily business functions.
Implemented marketing strategies to increase brand awareness and attract new customers.
Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
Patient Care Assistant
Huntsville Hospital Health System
09.2020 - 04.2022
Assisted teams of Nurses and Doctors with day-to-day patient care with varying degrees of health critical concerns
Experienced in the use of Cerna software to document patient notes accurately for the Doctors' review, approval, and follow on care programs
Followed Hospital Chain of Command protocols for the documentation and processing of vital care orders
Worked in vital, critical care settings during the COVID pandemic
Provided patient care under the direct supervision of the Registered Nurse assigned to the patient.
Collaborated with interdisciplinary teams to develop individualized care plans tailored to each patient''s needs.
Improved patient satisfaction by providing compassionate and attentive care.
Maintained accurate patient records, ensuring efficient communication among healthcare team members.
Served as a dependable resource to both nursing and administrative staff by consistently maintaining a professional demeanor and strong work ethic in all areas of patient care.
Assisted nursing staff with essential tasks, ensuring efficient delivery of high-quality care to patients.
Provided activities of daily living by assisting with serving meals, ambulating, turning and positioning patients.
Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Provided emotional support to patients and their families.
Implemented fall prevention strategies, reducing patient injuries and increasing overall safety within the healthcare facility.
Runner/Server/Utility Worker
Tailgaters
01.2019 - 05.2020
Ensured customer satisfaction by ensuring all needs were met timely and accurately
Provided excellent customer service by assisting customers with any need that I could fulfill
Increased overall customer satisfaction by providing on-time and friendly service
Monitored supplies of key inventory items.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Responded proactively to requests from supervisors and peers alike, displaying strong problem-solving abilities.
Provided excellent customer service when interacting with clients, fostering positive relationships.
Education
Bachelor of Science - Homeland Security, Corporate Security