Nathan Cleveland
Fort Smith,AR
Summary
Assistant Store Manager with extensive experience in inventory management and customer service at Hanks Fine Furniture. Proven ability to train staff effectively and enhance visual merchandising, resulting in increased sales and customer loyalty. Strong commitment to operational excellence and maintaining high standards. Demonstrates analytical skills and a proactive approach to continuous improvement in retail operations.
Overview
33
33
years of professional experience
Work History
Assistant Store Manager
Hanks Fine Furniture
Fort Smith, AR
11.2024 - Current
- Managed daily store operations and team schedules to ensure efficient workflow.
- Provided exceptional customer service by addressing inquiries and resolving complaints promptly.
- Supported inventory management through organization of stock and processing shipments.
- Trained new staff on store policies and effective customer interaction techniques.
- Maintained visual merchandising standards to enhance product presentation.
- Collaborated with management on promotional strategies to drive sales initiatives.
- Monitored cash register operations, ensuring accurate transactions and reconciled discrepancies.
- Conducted regular store audits to uphold cleanliness and compliance standards.
- Engaged customers to build rapport and encourage repeat visits.
- Helped customers find specific products, answered questions, and offered product advice.
Assistant Store Manager
American Freight Furniture and Mattress
Fort Smith, AR
09.2022 - 01.2025
- Supported inventory management by organizing stock and processing shipments.
- Assisted in managing daily store operations and team schedules.
- Monitored cash register operations and ensured accurate transactions.
- Conducted regular store audits to maintain cleanliness and compliance standards.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Processed sales transactions accurately and efficiently.
- Engaged customers to build rapport and encourage repeat visits.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
Jeweler
Skyline Diamond Setters
Troy , MI
05.1992 - 11.2021
- Crafted custom jewelry pieces utilizing precision tools and techniques.
- Polished and finished items to enhance appearance and shine.
- Assisted customers in selecting designs and materials for custom orders.
- Collaborated with team to effectively meet project deadlines.
- Maintained inventory of diamonds, precious stones, and metals.
- Researched trends in fashion accessories to remain current on industry developments.
- Created custom designs using computer-aided design software.
- Engraved names, dates, or messages onto rings and jewelry items.
Education
GED -
Ferndale High School
Ferndale, MI12-1989
Skills
- Visual merchandising
- Inventory management
- Customer service and support
- Cash handling
- Employee training and development
- Relationship management
References
References available upon request.
Timeline
Assistant Store Manager
Hanks Fine Furniture
11.2024 - Current
Assistant Store Manager
American Freight Furniture and Mattress
09.2022 - 01.2025
Jeweler
Skyline Diamond Setters
05.1992 - 11.2021
GED -
Ferndale High School
Similar Profiles
Laura CrandallLaura Crandall
Server/Busser at Hanks Fine Steaks And MartinisServer/Busser at Hanks Fine Steaks And Martinis
Mike WornerMike Worner
Store Manager at Hanks FurnitureStore Manager at Hanks Furniture
Maheena AliMaheena Ali
Marketing & Accounts at Affordable Fine FurnitureMarketing & Accounts at Affordable Fine Furniture
Rosa Maria GonzalezRosa Maria Gonzalez
Billing Clerk at Simmons FoodsBilling Clerk at Simmons Foods
Matt HollandMatt Holland
Senior Strategic Account Manager at Wesco DistributionSenior Strategic Account Manager at Wesco Distribution