CHRISTOPHER MCCARTHY
Lakebay,Washington
Summary
Versatile IT Technician ready to fix faulty hardware, install new assets and support continuous business operations. Adapts to rapidly changing work situations and employee realities. Consistently beneficial to all technical operations and technological procedures.
I am able to work alone or as part of a team with equal proficiency. I have skills with many computer programs, including Office and outlook. Skilled in the use of many types of tools commonly found on most job sites.
Overview
13
13
years of professional experience
Work History
Worship Leader/IT administrator
Trinity Bible Fellowship
04.2020 - Current
- Perform morning greetings and readings
- Lead teams of volunteers in many different tasks and projects
- Public speaking and crowd management
- Providing mentorship to many people in practical and spiritual manners
- Manage the company computers and software
- Troubleshoot and design all electronic systems, including PA systems, AV projector and audio systems, Computer networking and Wireless routers
- Assist other members and employees with their devices(laptops
- Tablets, phones)
Home Theater Agent
Geek Squad
03.2016 - 04.2024
- Delivery of consumer electronics, including TVs, appliances, Speakers, computers, etc
- Installation of consumer electronics
- Designing and implementing home theater solutions
- Designing and implementing home security solutions
- Designing and Implementing home office and networking solutions
- Troubleshooting computer issues from basic settings to advanced issues
- Repaired appliances, TVs, and audio amplifiers/receivers
- Created custom programs for universal remotes
- Trained and qualified new employees
- Skilled with a wide variety of power tools including, but not limited to: Drills, multi-tools, reciprocal saws, hole saws, air compressors, jackhammers, and rotary drills
- Experienced with unusual materials(stone, tile, vinyl, rock, brick, wood panel, etc)
- Skilled in operating and troubleshooting Windows, OSX, Linux, Android, iOS
- Installed, maintained, and repaired commercial grade printers and computers
- Skilled in running low voltage wiring (cat5, cat6, coaxial, 2 con and 4 con speaker cable)
- Sold solutions on-site to clients and installed them same day
- Was consistently a top performer in both customer satisfaction and time management
- Regularly sold and handled $20,000 worth of material, equipment, and tools
- Drove a company vehicle with a pristine driving record, no traffic violations or at-fault collisions
- Led team meetings and provided mentorship and training to many co-workers and apprentices.
Contract Worker
Apex Systems, Inc
08.2015 - 02.2016
- Provided assistance to working professionals in Information Technology(IT)
- Delivered and installed consumer electronics
- Mounted Televisions, Soundbars, Speakers, Projectors, and projector screens
- Installed low voltage wiring in residential and commercial buildings
- Assisted home theater technicians in designing and selling of custom equipment solutions
- Attended weekly meetings with other employees and contributed to team excellence.
Wireless Sales Expert
Wireless Advocates
02.2011 - 04.2015
- I was responsible for the upkeep and maintenance of the kiosks that I worked in
- Regularly handled over $20,000 worth of merchandise
- Held keys to the location
- Trained multiple new hires how to perform their duties at the kiosk
- Prepared, designed, and sold contracts for cellular phones and Television services
- Performed repair and troubleshooting for mobile devices including laptops, tablets, and phones
- Managed and proofread paperwork and data entry for sales tracking software
- Was consistently a top performer in add-on sales
- Managed multiple kiosks across several counties at the same time
- Ran a training seminar for my local stores on how to effectively communicate value in contract offers.
Education
High School or equivalent -
Olympic College
08.2013
Some college coursework completed -
Olympic College
06.2012
Certification -
Olympic College
03.2012
Skills
- Desktop Technical Support
- Hardware Installation
- Software configuration
- Technical Support
- Wireless Networking
- Operating system management
- AV Equipment Management
- Problem-Solving
References
- Everal Comrie, Geek Squad, Home Services Assistant Experience Manager, 3602520311, everal.comrie@bestbuy.com, Personal
- Patt Fisk, Trinity Bible Fellowship, Associate Pastor, 3605254146, patt316@gmx.com, Personal
- Phil Fernandes, Institute of Biblical Defence, Founder & President, 3606987382, Professional
- Rowan Abbe, Geek Squad, Home Theater Double Agent, 2532257515, Professional
Timeline
Worship Leader/IT administrator
Trinity Bible Fellowship
04.2020 - Current
Home Theater Agent
Geek Squad
03.2016 - 04.2024
Contract Worker
Apex Systems, Inc
08.2015 - 02.2016
Wireless Sales Expert
Wireless Advocates
02.2011 - 04.2015
High School or equivalent -
Olympic College
Some college coursework completed -
Olympic College
Certification -
Olympic College
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