To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Well-versed in building positive relationships with customers and other stakeholders. Strong requirements gathering, scope development and inventory coordination abilities. Skilled at overseeing complex, high-value technical projects with excellent planning competencies.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Product Manager
Galvanize
Phoenix, Arizona
2020.10 - Current
Responsible for driving Enterprise client goals and software expectations Gained $4.2M in revenue .
Maintain and create JIRA based tickets to ensure that client and software expectations are being met by deadlines.
Create, design and implement new resources for students to ensure successful results.
Created cross functional KPIs so stakeholders and clients can make data informed decisions in order to grow and change business lines.
Marketed and sold solutions and services to stakeholders across multiple levels of organization.
Presented category insights and new item recommendations to major retailers and led teams in developing marketing, pricing, product and sales strategies.
Partnered with project team members to identify and quickly address problems.
Maintained project schedules by managing timelines and making proactive adjustments.
Investigated and corrected or escalated project problems.
Enforced alignment of project strategy with business objectives and made modifications to promote efficient project completion.
Communicated with [Type] team members to keep project on schedule.
Diagnosed and repaired computer hardware and network systems.
Sr. Enterprise Manager
2U, Inc
Phoenix, AZ
2018.01 - 2019.11
Led projects and analyzed data to identify opportunities for improvement.
Drove operational improvements which resulted in savings and improved profit margins.
Monitored company inventory to keep stock levels and databases updated.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Director Central Student Services
Trilogy Education Services
Tempe, Arizona
11.2018 - 11.2019
Managed large scale, high revenue implicating, programs across all departments Assisted in restructuring of key user flows to improve company internal productivity Review budgets and help financial plans to hit quarterly goals.
(This includes, drop rates, software usage expenditures, personnel planning) Strategic business planning across all executive teams.
Provided relevant financial and technical updates for executive leadership to make data driven decisions.
Boosted effectiveness of department personnel by conferring with executive leadership to rebalance classes, increase resource utilization and integrate new technology.
Managed team of 12employees, overseeing hiring, training, and professional growth of employees
Program Manager
University of Arizona Coding Bootcamps
Phoenix, AZ
02.2017 - 11.2018
Pitched and built new programming strategies and one-off feature shows to boost audience interests and diversify offerings.
Directed 6 simultaneous projects to boost business opportunities by 76%
Maintained tight production timetables and quality standards to give audiences exceptional offerings.
Developed and organized routine and special programming by factoring in slot timing, demographics and other important parameters.
Verified that design, operation and IT systems complied with applicable regulations.
Marketing Manager
Discount Tire Co
Scottsdale, AZ
04.2012 - 04.2016
Capitalized on industry and marketplace trends to strategize marketing solutions and enhance business operations
Assessed marketing copy, art comps and final designs and compared with established specifications
Advocated for client requirements and objectives to internal and external stakeholders
Education
Bachelor of Arts - History
Arizona State University, Tempe, AZ
12-2010
Skills
Ul>
Research and trend analysis
P>Product development
P>Technical design documentation
P>Stakeholder relationship management
P>Story planning
P>Product Owner
P>Product Delivery
P>Agile Methodology
P>Software Development
P>Attention To Detail
P>Technical Skills
Product Roadmaps
User Journeys, Story Maps, User Stories
Prioritization and Execution
Data Analytics
Software
Java
SQL
React/ReactJS
Certification
Certified Software Developer, University of Arizona
Amazon Web Services, Certified Cloud Practitioner
CSPO, Scrum Alliance
Timeline
Product Manager - Galvanize
2020.10 - Current
Director Central Student Services - Trilogy Education Services
11.2018 - 11.2019
Sr. Enterprise Manager - 2U, Inc
2018.01 - 2019.11
Program Manager - University of Arizona Coding Bootcamps
02.2017 - 11.2018
Marketing Manager - Discount Tire Co
04.2012 - 04.2016
Arizona State University - Bachelor of Arts, History