Ngozi Aababari Gold AguZua
Sr. Supply Chain And Logistics (SCL) And Transportation Specialist
Jacksonville,FL,FL
Summary
Organized Supply Chain Analyst skilled in assessing client needs and cultivating compelling solutions. Well-trained decision-maker with focused attention on detail and drive to manage order flows with expert precision. Offering exemplary client relationship and support skills. Highly energetic Supply Chain Analyst known for implementing effective processes that deliver cost-saving efficiencies. Polished and skilled in multitasking while establishing lasting relationships with key stakeholders. I am seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
Work History
Produce Team Member
Whole Foods Market
Memphis, TN
09.2019 - 07.2021
- Cuts fruits and vegetables, following all safety and sanitation rules
- Ensures product meets
- WFM guidelines for quality and preparation
- Maintain sampling program
- Clean department continuously and maintains sweep logs
- Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product
- Perform opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing
- Perform other duties as assigned by store, regional, or national leadership
- Train and assist new produce team members in job duties and quality expectations.
- Designed and constructed advertising signs to attract customers and promote sales.
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
- Pleasantly greeted customers and provided prompt and courteous service.
- Monitored refrigeration, freezer and cooling areas for proper functioning and reported issues to supervisor.
- Inspected floor displays, noted missing items and immediately replenished merchandise.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
- Readied items for sales floor stocking by affixing tags and preparing shelf labels.
- Stayed current on available products, store promotions and customer service policies to better serve shoppers.
- Stocked shelves to match planogram images and instructions.
- Disposed of damaged or defective items or coordinated returns to vendors for covered items.
- Supervised inventory cycle counting processes, accounting and surplus records, product damages and product returns.
- Greeted store customers and discussed needs.
Supply Chain Analyst
FedEx Trade Network
Memphis , TN
04.2016 - 09.2019
- Analyzes documentation provided to determine that harmonized tariff number and whether the shipment qualifies for special tariff treatment, NAFTA, reduced duty rates and ensures all government agency regulations are followed
- Communicates with customers, CBP and other government agencies in order to obtain information necessary for release
- Analyzes and researches unapplied cash and non-payments by using accounting systems and mainframe application 74
- Processes all monthly and additional invoices that need to be sent out to FedEx express.
- Used analytical models and mathematical analysis to create and maintain key performance metrics.
- Studied movement of goods to identify gaps in efficiency and other areas needing improvement.
- Optimized execution of supply chain by forecasting, scheduling orders and balancing inventory levels for serval accounts.
- Identified, selected and maintained logistic suppliers and achieved optimum costs and service qualities.
- Negotiated with suppliers and vendors about contracts, policies and deadlines.
- Suggested improvements to cut costs and improve supply chain process, incorporating asset utilization, performance measurement and outsourcing approaches.
- Managed distribution network, logistics, trade compliance and warehouse management.
- Analyzed weekly and monthly patterns to forecast business needs, reducing inventory costs.
- Drove cost reduction efforts for supply chain AOP to meet annual operations targets.
- Processed sales orders and handled administrative functions like bookkeeping, purchasing, tracking and credit applications.
- Oversaw every phase of supply chain, from purchase order to delivery to invoicing, targeting 100% end-user satisfaction.
- Streamlined office operations using automation, oversaw client communications, managed record tracking and data communication activities.
- Minimized process discrepancies by spearheading budget, supervising staff and controlling inventory and supply management.
- Supervised compliance measures regarding domestic and international tariffs and customs regulations.
- Supported senior company leaders by delivering reports outlining performance to drive process improvements.
Sr. ECO Import Specialist
FedEx Trade Network
Memphis, TN
04.2015 - 10.2016
- Manage strategic accounts and facilitate the communication between manufactures and logistics providers.
- Classify products with HS classification for NAFTA purposes.
- Process special commodities such as FDA regulate articles, ADD/CVD entries.
- Prepare legal import documents for customs, BOL, USDA consumption.
- Advise clients on compliance issues including HTS classification, marking assists, and anti-dumping and wood certification.
- Complete knowledge of all documentation & procedure require for CBP clearance (air & ocean imports).
- Provide HTS classification of import materials used in production.
- Coordinate all aspects of air/ocean freight, abiding by export customs regulations and demonstrating knowledge in a team-orient, deadline-driven environment.
- Set up international transportation needs for customers, whether by full ocean container, LCL container load or air.
- Process remote location filing (RLF) and textile entries.
- Process RLF entries (file and customs releases of out port entries).
- Used different DHL site base computer systems.
- Synchronize shipments with DHL employees throughout the world for faster resolution.
- Examine various documents including invoices, bill of ladings, NAFTA, ITAR, shipping documents.
- Communicate with customers on container availability status including customs status, demurrage and eta to final destinations for all import moves.
- Prepared and processed import and export documentation according to customs regulations, laws or procedures.
- Followed SOPs with all customer account actions and data management to keep consistent service levels.
Sr. Suport Specialist IT II
VERIZON WIRELESS
Memphis, TN
06.2014 - 06.2016
- Marketed cellular service and equipment and extend professional customer service to clients via telephone
- Ensured on-going training of staff; trained, scheduled, supervised, and evaluated personnel
- Explained customer’s bill and exceeded sales goals
- Troubleshoot customer’s devices and solved technical issues
- Supported department leadership in implementing new policies, procedures and controls.
- Identified areas in need of critical improvement and implemented strategies to achieve targets.
- Led projects by coordinating schedules, organizing resources and delegating work to meet deliverable and timeline requirements.
- Conducted independent technical reviews of current processes and records to proactively identify and correct process and system issues.
Insurance Sales Agent
AMERICAN INCOME LIFE INSURANCE
CORDOVA, TN…………………………………………………………………………
01.2012 - 05.2014
- Supervise and Manage Team members as wells Events
- Sold Life insurance policies as well as generated leads for sales
- Made sales calls to create work schedule
- Managed and set appointments for myself and my team
- Trained new sales agent and lead sales events.
Education
Bachelor of Science -
UNIVERSITY oF MEMPHIS
IASSC CertiKied Lean Six Sigma Green Belt Professional 04/24/2018- 04/24/2021 - undefined
Skills
MS Office
Written and oral communication
Reloading salvage materials
Merchandise organization
Price checking
Cleaning and sanitation
Stocking and replenishing
Customs documents
Supply and demand requirements
Data analysis
Productivity tracker development
Continuous Improvement
Purchasing processes
Process improvements
Overseeing deliveries
Evaluating proposals
Shipment coordinating
ERP and supply chain software
Import/export requirements knowledge
Timeline
Produce Team Member
Whole Foods Market
09.2019 - 07.2021
Supply Chain Analyst
FedEx Trade Network
04.2016 - 09.2019
Sr. ECO Import Specialist
FedEx Trade Network
04.2015 - 10.2016
Sr. Suport Specialist IT II
VERIZON WIRELESS
06.2014 - 06.2016
Insurance Sales Agent
AMERICAN INCOME LIFE INSURANCE
01.2012 - 05.2014
Bachelor of Science -
UNIVERSITY oF MEMPHIS