Hunter Weygandt
Summary
Professional with strong technical expertise. Proven ability to diagnose and resolve complex issues, ensuring optimal performance and customer satisfaction. Strong focus on team collaboration or individual motivation, adaptability, work ethic, and delivering impactful results. Skilled in troubleshooting, system analysis, and implementing efficient solutions. Reliable and prepared to contribute effectively in dynamic environments.
Overview
7
7
years of professional experience
Work History
Customer Engineer/IT Field Technician
NCR Voyix
09.2024 - Current
- Streamlined service procedures by creating detailed documentation, improving response times and overall customer experience.
- Improved customer satisfaction by providing timely and efficient technical support for hardware and software issues.
- Increased first-call resolution rates through comprehensive problem analysis paired with swift action plans.
- Boosted company reputation by presenting professional, knowledgeable, and courteous service to clients during on-site visits.
- Resolved system malfunctions with thorough troubleshooting, ensuring optimal system performance.
- Coordinated effectively with cross-functional teams to address complex issues and meet project deadlines.
- Reduced equipment downtime by conducting proactive diagnostics tests that helped identify potential problems before they became critical issues.
- Delivered exceptionally high level of professionalism and support to each customer, upholding company's commitment to service.
Construction Estimator
R&R Engineers - Surveyors
02.2021 - Current
- Analyzed designs and performed accurate cost analysis
- Prepared material orders to complete projects on time and within budget
- Maintained privacy and confidentiality of all information for existing and prospective clients to protect personal and business interests
Lot Technician
Alpine Buick GMC
12.2020 - 02.2021
- Kept facilities clean, neat and organized to give areas professional and fresh appeal
- Responded to dealership and customer requests efficiently and with knowledgeable assistance
- Moved cars around lot to increase space efficiency
- Parked and retrieved cars according to dealership needs
- Used cleaning, protective and restorative agents to maintain and enhance appearance of vehicles
- Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices
- Operated steamers, hoses, vacuums and other equipment to meet service expectations
- Cleaned engine and engine compartment with various cleaning agents to remove grease and grime
Independent Contractor
Weygandt Enterprises, LLC
08.2020 - 11.2020
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities
- Consulted with customers to assess needs and propose optimal solutions
- Utilized hammers, saws, squares, levels and fastening devices to complete projects
- Worked independently and with a group in fast-paced environment while meeting productivity and quality expectations
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards
- Demonstrated safe and proper operation of equipment and tools to prevent harm to team members
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs
- Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized
- Prepared job sites for work plans by measuring and marking different distances
Instrument Operator
R&R Engineers - Surveyors
05.2018 - 08.2020
- Determined vertical and horizontal controls by preparing grids
- Compiled information using engineering and construction plans
- Operated instruments such as distance-measuring equipment, prisms and theodolites
- Documented and stored measurements
- Performed boundary, topographic and traverse land surveys
- Researched and monitored locations of utilities around project sites
- Performed field calculations to complete assessments
Education
No Degree - Cyber Security
Arapahoe Community College
Littleton, COCertificate - Cyber Security
University of Denver
Denver, CO12-2022
High School Diploma -
Heritage High School
Littleton, CO05-2020
Skills
- Network configuration
- Hardware maintenance
- Operating systems
- Telephone and email etiquette
- Repair work
- Device configuration
- Troubleshooting and diagnosis
- Customer issue resolution
- Problem-solving abilities
- Troubleshooting skills
- Risk Assessment
- Professionalism
Timeline
Customer Engineer/IT Field Technician
NCR Voyix
09.2024 - Current
Construction Estimator
R&R Engineers - Surveyors
02.2021 - Current
Lot Technician
Alpine Buick GMC
12.2020 - 02.2021
Independent Contractor
Weygandt Enterprises, LLC
08.2020 - 11.2020
Instrument Operator
R&R Engineers - Surveyors
05.2018 - 08.2020
No Degree - Cyber Security
Arapahoe Community College
Certificate - Cyber Security
University of Denver
High School Diploma -
Heritage High School
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