Carson Adams
Grantsville
Summary
Dynamic Cyber Security Specialist with a proven track record at Intermountain Health, enhancing security compliance and identity governance. Extensive experience in SQL and adept at customer support, I successfully implemented an automated access review process, which correctly deprovisioned over 10,000 inappropriate access permissions annually, significantly bolstering security measures and ensuring adherence to minimum necessary access policies. I have a strong ability to learn new skills and apply them to relevant work assignments.
Overview
12
12
years of professional experience
Work History
Associate Cyber Security Specialist
Intermountain Health
Salt Lake City
05.2019 - 02.2023
- Established an annual review process within Saviynt Security Manager that correctly deprovisioned over 10,000 instances of inappropriate access permissions per year.
- Created access request workflow for Intermountain Health's primary electronic medical records that accounted for over 1,000 different levels of access in compliance with minimum necessary access policies.
- Managed user accounts as Tier 3 Identity Specialist, resolving login issues across multiple disciplines and directories.
- Designed and maintained access provisioning processes using both custom and commercial tools utilizing agile processes.
- Produced comprehensive reports for security audits, ensuring compliance with access policies.
- Utilized tools such as LDAP, SQL, Oracle DB, Saviynt Security Manager, Unix, PowerShell, Excel, and Active Directory.
- Ensured secure operation of user account lifecycle, significantly improving security measures.
Cyber Security Contractor
DXC Technology
Salt Lake City
12.2017 - 05.2019
- (subcontracted to Intermountain Health)
Technical Support Agent
Teleperformance
Sandy
12.2016 - 07.2017
- Provided technical support for telecom services, resolving complex issues and ensuring customer satisfaction.
- Assisted customers with account management, service plan adjustments and billing accuracy.
- Troubleshot and resolved technical issues with cellular devices, enhancing device functionality.
- Educated customers on device features, increasing user proficiency and reducing support calls.
- Directed customers to self-help resources, promoting independent problem-solving and efficiency.
Warehouse Receiving
Walmart
Grantsville
03.2014 - 12.2014
Package Handler
FedEx Ground
North Salt Lake
03.2011 - 01.2014
Education
Asociates of Science -
Salt Lake Community College
Grantsville, USA11.2016
Skills
- Security Compliance
- Incident Response
- Identity Governance
- SQL
- MySQL
- Oracle DB
- Maria DB
- Data Base Management
- Saviynt Security Manager
- Active Directory
- Customer Support
- Microsoft Excel
- Access management
- IT governance
- Agile methodologies
- Computer Hardware Assembly
- Home Network Wiring and Configuration
Timeline
Associate Cyber Security Specialist
Intermountain Health
05.2019 - 02.2023
Cyber Security Contractor
DXC Technology
12.2017 - 05.2019
Technical Support Agent
Teleperformance
12.2016 - 07.2017
Warehouse Receiving
Walmart
03.2014 - 12.2014
Package Handler
FedEx Ground
03.2011 - 01.2014
Asociates of Science -
Salt Lake Community College