Bryanna Watson
Ithaca,MI
Summary
Dedicated team member with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with project management, personnel training and production scheduling. Sets example for work ethic, punctuality and quality.
Overview
11
11
years of professional experience
Work History
Advisor
Consume Cannabis - PTS Corp.
Alma, MI
07.2022 - 02.2024
- Counseled individuals to help overcome personal, social or behavioral problems affecting educational or vocational situations.
- Managed supply restocking, display arrangements and general housekeeping.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Researched new products, strains and trends as well as important law changes regarding dispensaries.
- Acted as subject matter expert to present partner brands at retail, events and within cannabis industry and community.
Quality Control Team Lead (Production)
High Life Farms
Chesaning, MI
03.2022 - 05.2022
- Experience with Windows and Excel to create quality checks within the company and on employees
- Investigated customer complaints regarding product quality issues and developed solutions accordingly.
- Analyzed data from various sources such as customer feedback, test results, and inspections in order to detect potential problems or trends.
- Identified and troubleshot equipment problems.
- Performed root cause analysis on non-conforming items in order to determine underlying causes of problems and provide recommendations on how they can be addressed effectively.
- Managed multiple new or existing organizational process improvement initiatives based on company strategic plans.
- Monitored and upheld safe operating procedures and clean area mandates to meet regulatory requirements.
- Trained, mentored and evaluated quality control staff members and assisted in recruiting and hiring new personnel.
Packaging
High Life Farms
Chesaning, MI
01.2022 - 03.2022
- Checked, weighed and recorded product information on documents.
- Maintained accurate records of all plant material including tracking from seed to sale.
- Ensured compliance with local regulations regarding the production of medical marijuana.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
- Assisted newly hired team members by explaining company procedures and safety requirements.
- Rotated through series of different stations based on team needs.
Supervisor
High Life Farms
Chesaning, MI
09.2021 - 12.2021
- Recommended solutions related to staffing issues and proposed procedural changes to managers.
- Ensured compliance with all applicable laws, regulations, and standards.
- Guided employees in handling difficult or complex problems.
- Evaluated and enhanced workflow to implement best practices, reduce costs and increase staff motivation and satisfaction.
- Hired and onboarded team members to meet immediate and expected demand.
- Reviewed employees' work to check adherence to quality standards and proper procedures.
- Coordinated with other departments to ensure smooth flow of work processes and communication.
- Fostered positive employee relationships through communication, training, and development coaching.
Senior Team Lead
High Life Farms
Chesaning, MI
02.2021 - 09.2021
- Still involved in the Wana Production
- Prioritized and organized tasks to efficiently accomplish service goals.
- Reviewed completed work to verify consistency, quality and conformance.
- Managed training calendar for entire fiscal year, including setting course plans, training spaces and department rotations.
- Designed instructional materials including handouts, visual aids, manuals, multimedia visual displays, and online tutorials.
- Effectively trained instructors and supervisors on techniques for managing employees.
- Designed training schedules for new and existing employees.
- Coordinated team leader motivational initiatives to incentivize professional growth and program improvements.
- Created performance assessment forms to be used in the evaluation of employees' job skills.
- Coordinated with cross-functional teams to ensure smooth implementation of Lean initiatives.
- Facilitated Kaizen events to drive continuous improvement culture across the organization.
Team Leader
Plasti Paint
Saint Louis, MI
11.2018 - 08.2021
- Provided coaching and feedback on employee performance, encouraging professional development.
- Reviewed completed work to verify consistency, quality and conformance.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Fostered positive employee relationships through communication, training, and development coaching.
- Assessed company operations for compliance with safety standards.
CNA
Masonic Pathways
Alma, MI
04.2018 - 10.2018
- Observed and reported unusual symptoms and changes to charge nurse.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Provided physical support to assist patients with bathing, dressing and toileting.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Documented patient care services by charting in designated areas.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
Patient Care Technician
Sparrow
LANSING, OH
06.2016 - 03.2018
- Collected specimens such as urine samples for testing purposes according to established protocols.
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Administered prescribed medications under the supervision of a Registered Nurse.
- Assisted with patient admissions, discharges and transfers.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Performed variety of delegated basic patient care services to support nursing functions and activities of daily living.
- Explained treatment procedures to patients and their families.
- Provided physical support to assist patients with bathing, dressing and toileting.
Cashier
Burger King
Ithaca, MI
08.2013 - 06.2016
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Assisted with customer requests and answered questions to improve satisfaction.
- Maintained updated knowledge through continuing education and advanced training.
- Completed day-to-day duties accurately and efficiently.
Education
Patient Care in Post Surgical Specialties -
Lansing Community College
05.2018
High School Diploma -
Ithaca High School
05.2015
Some College (No Degree) - Nursing
Lansing Community College
Lansing, MISkills
- Delegation
- Staff Discipline
- Process Monitoring and Improvement
- Research and Development
- Complex Problem-Solving
- LEAN Management
- Strategic Planning
- Staff Management
- Schedule Development
- Training and Mentoring
Accomplishments
- Patient Care Tech of the Quater, Back to Back winner!
- Guide of the Month July 2022
- Sales Contest Winner for August 2022
Timeline
Advisor
Consume Cannabis - PTS Corp.
07.2022 - 02.2024
Quality Control Team Lead (Production)
High Life Farms
03.2022 - 05.2022
Packaging
High Life Farms
01.2022 - 03.2022
Supervisor
High Life Farms
09.2021 - 12.2021
Senior Team Lead
High Life Farms
02.2021 - 09.2021
Team Leader
Plasti Paint
11.2018 - 08.2021
CNA
Masonic Pathways
04.2018 - 10.2018
Patient Care Technician
Sparrow
06.2016 - 03.2018
Cashier
Burger King
08.2013 - 06.2016
Patient Care in Post Surgical Specialties -
Lansing Community College
High School Diploma -
Ithaca High School
Some College (No Degree) - Nursing
Lansing Community College
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