JERALDINA FUNEZ
Miami,FL
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
1
1
year of professional experience
1
1
Certification
Work History
We Can Roofing Inc
10.2022 - Current
- Answered multi-line phone system and greeted callers enthusiastically.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Handled daily scheduling tasks and provided administrative support for entire department.
- Completed accurate daily report documents, memos and invoices.
- Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
- Recorded expenses and maintained accounting records.
- Entered data into QUICKBOOKS system and updated customer contacts with information to keep records current.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Conducted invoicing and investigated accounts receivables discrepancies.
- Volunteered to help with special projects of varying degrees of complexity.
- Performed research to collect and record industry data.
- Confirmed appointments, communicated with clients and updated client records.
- Responded to inquiries from callers seeking information.
- Answered phone promptly and directed incoming calls to correct offices.
Pollo Tropical
Fiesta Restaurant Group
12.2020 - 03.2021
- Checked addresses, IDs and registration cards.
- Issued ballots and provided instruction on how to correctly mark choices.
- Set up, monitored and maintained polling equipment.
- Registered new voters for primary and general elections.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Checked identification for minimum age for sale of alcoholic beverages.
- Noted special patron requests and followed up with kitchen to confirm delivery.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Answered customers' questions, recommended items and recorded order information.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Reduced customer wait times by quickly operating customer window and sales register.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Prepared variety of foods according to customers' orders or supervisors' instructions by following approved procedures.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Accurately operated cash register to process customer payments.
- Prepared salads, soups and sandwiches for customers.
- Cooked batches of food according to standard recipes.
McDonald’s
JP MORGAN
12.2019 - 09.2020
- crew member
- took responsibility in handing with cash
- great manners in dealing with clientele
Education
No Degree - BIOLOGY
MIAMI DADE COLLAGE
Phlebotomist Certification - Phlebotomy
Cambridge College of Healthcare & Technology
Delray Beach, FL11.2022
HIGHSCOOL DIPLOMA -
SOUTHWEST MIAMI SENIOR HIGHSCHOOL
MIAMI FL, 3316507.2022
Skills
- Project Management Software
- Project Estimation and Bidding
- Account Management
- Safety Training
- Crew Training
- Fluency in Spanish
- Customer Service
- Health Assessment
- Inspections
- Roofing
- Age Verification
- Workflow Coordination
- Guest Flow
- Billing and Payment Processing
- Multi-Line Phone Systems
- Filing Experience
- Keyboarding Skills
- HIPAA Guideline Compliance
- Order Placement
- Multitasking and Time Management
- Reading Comprehension
- Organization
- Accounting Familiarity
Certification
- PT - Phlebotomy Technician
Languages
Spanish
Full Professional
Timeline
We Can Roofing Inc
10.2022 - Current
Pollo Tropical
Fiesta Restaurant Group
12.2020 - 03.2021
McDonald’s
JP MORGAN
12.2019 - 09.2020
No Degree - BIOLOGY
MIAMI DADE COLLAGE
Phlebotomist Certification - Phlebotomy
Cambridge College of Healthcare & Technology
HIGHSCOOL DIPLOMA -
SOUTHWEST MIAMI SENIOR HIGHSCHOOL
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