ANA BARBOZA
Windermere,USA
Summary
Highly organized and dependable professional, skilled at managing multiple priorities with a positive attitude. Eager to take on additional responsibilities to help achieve team goals. Experienced driver with strong organizational and multitasking abilities, focused on meeting demanding delivery schedules. Trained in basic vehicle maintenance, repairs, and upkeep, with a keen attention to detail in fulfilling business and customer requirements.
Overview
15
15
years of professional experience
Work History
DRIVER
Uber And Lyft
04.2022 - Current
- Followed all relevant traffic laws and safety regulations
- Utilized GPS and other navigation tools to plan routes and stay on schedule
- Achieved safe driving records by consistently following traffic rules and regulations
- Delivered goods and products to customer on time and in excellent condition
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided
Secretary's Assistant
Metal Structures
01.2023 - 12.2024
- managed office operations, including coordinating appointments, handling customer inquires, and ensuring smooth communication between clients and project teams.
- assisted in the preparation of project documentation, including design proposals, contracts, and change orders for construction and installation of steel structures.
- maintained accurate records of inventory, project timelines, and financial transactions.
- contributed to customer satisfaction by ensuring consistent follow-up and efficient processing of client requests and order modifications.
MANAGER'S ASSISTANT
Delicias Lubricauchos
03.2010 - 01.2023
- Ran errands to support daily needs of management
- Responded to and directed incoming calls and other communication
- Resolved basic computer and office equipment issues through troubleshooting
- Scheduled meetings and managed calendar
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction
- Attended monthly sales meetings and reported pertinent information to employees
- Coordinated and scheduled travel arrangements and managed expense documentation for reimbursements
- Supervised day-to-day operations to meet performance, quality and service expectations
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences
Education
Santa Maria Goretti
01.1987
Skills
- Customer Service
- Punctual and Reliable
- Safe Food Handling
- Active Listening
- Problem-Solving
- Patience and understanding
- Food presentation
- Critical Thinking
LANGUAGES
Spanish
Native or Bilingual
Timeline
Secretary's Assistant
Metal Structures
01.2023 - 12.2024
DRIVER
Uber And Lyft
04.2022 - Current
MANAGER'S ASSISTANT
Delicias Lubricauchos
03.2010 - 01.2023
Santa Maria Goretti
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