Summary
Overview
Work History
Education
Skills
Certification
LNGG
Professional Traits
Timeline
Generic

Hashim Sayed Hoosini

Houston,TX

Summary

Motivated and hands-on operations worker seeking to join Alcon as an Associate I in Molding & Tooling Production Operations. Brings over 5 years of experience supporting technical, logistical, and administrative operations in regulated and fast-paced environments. Strong record of safety, consistency, and communication across healthcare, military, and field tech roles. Fully committed to 12-hour weekend shifts and delivering precision work to support Alcon’s mission in eye care innovation.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Medical Case Manager & Administrative Support

YMCA International Services
03.2023 - 01.2025
  • Coordinated healthcare appointments, transportation, and interpreter services while maintaining complete records.
  • Followed procedures for client intake and support, ensuring accurate data entry and compliance.
  • Managed materials and logistics for community health events—mirroring production support roles.
  • Coordinated patient care plans to ensure access to resources and services.
  • Assessed client needs through comprehensive evaluations and interviews.
  • Collaborated with healthcare providers to facilitate timely treatment and follow-up.
  • Advocated for clients, connecting them with community support programs and services.
  • Managed referral processes to ensure timely access to specialized care services.
  • Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations, and procedural costs.
  • Developed strong relationships with community resources to improve access to essential support services for patients in need.

Operations Manager

YMCA International Services
01.2021 - 01.2023
  • Managed the organization’s fleet, including vans, pickup trucks, and box trucks, ensuring all vehicles were regularly maintained, fueled, and fully operational.
  • Coordinated and provided transportation for clients from the airport to their new homes upon arrival from overseas.
  • Provided transportation for clients to essential appointments such as medical visits and school enrollments.
  • Conducted home safety inspections before client arrival to ensure a safe and functional living environment.
  • Delivered and assembled home furniture, including beds, mattresses, and dining tables.
  • Delivered welcome kits, food supplies, and essential household items.
  • Provided initial in-home orientation and education to clients on basic household operations and safety.
  • Communicated regularly with case managers and office staff to understand and fulfill client needs efficiently.
  • Coordinated donation efforts by making initial outreach calls to potential donors and scheduling donation pickups.
  • Communicated with clients to assess their needs and forwarded requests to MG and R&P program directors for approval.
  • Scheduled and managed delivery of approved items to clients.
  • Completed donation documentation, including logging incoming and outgoing items and ensuring accurate records for compliance and reporting.
  • Managed the warehouse, including inventory tracking, sorting, and distribution of donated goods.
  • Coordinated with external organizations and community resources to secure in-kind donations.
  • Coordinated and operated drive-through food pantry distributions for client families.

Field Technician

Dish Network
01.2020 - 01.2021
  • Reviewed work orders, discussed customer needs, and surveyed installation sites to ensure service feasibility.
  • Mounted satellite dishes by selecting optimal locations and aligning for strong signal strength while adhering to safety standards.
  • Ran coaxial cabling from the dish to receivers, routing through walls or attics when necessary and applying proper grounding techniques.
  • Installed and activated various Dish receivers (Hopper, Joey, Wally), connected them to TVs and external devices, and tested full system functionality.
  • Set up and configured Wi-Fi routers, mesh networks, and smart home hubs (Google Hub), integrating them with Dish Hopper and Google Voice Assistant.
  • Tested satellite signal strength and quality, verified all TVs received channels, and ensured access to DVR, On Demand, and streaming apps like Netflix and YouTube.
  • Provided customers with a complete system demonstration, including how to use the remote, DVR features, channel guide, voice commands, and smart home functions.
  • Cleaned up the worksite, removed packaging materials, and documented completed tasks using a mobile system, securing customer signatures upon satisfaction.
  • Diagnosed and resolved issues related to signal quality, hardware malfunctions, or connectivity errors, performing repairs or replacements as needed.

Linguist & Team Lead (Operations/Medical Support)

U.S. Army
01.2016 - 01.2020
  • Assisted with medical team, translation, and administrative tasks in a regulated, structured environment.
  • Developed high levels of discipline, safety awareness, and documentation accuracy.
  • Translated critical documents and communications to support operational missions.
  • Conducted real-time translation during briefings and strategic meetings.
  • Enhanced language proficiency by designing and implementing tailored lesson plans for diverse student groups.
  • Reviewed work of other linguists for accuracy of content and quality of written expression.
  • Interpreted conversations, interviews, conferences and interviews using methods to preserve original intent.

Translator & Cultural Advisor

U.S. Marine Corps
01.2010 - 01.2012
  • Supported communication between U.S. military and Afghan civilians in field operations.
  • Translated technical documents, ensuring accuracy and clarity for diverse audiences.
  • Collaborated with military personnel to facilitate effective communication during operations.
  • Reviewed and proofread translations for grammatical accuracy and contextual relevance.
  • Assisted in developing training materials for language proficiency programs within the unit.
  • Adapted translation approaches based on audience needs and mission requirements.
  • Provided real-time interpretation support during briefings and operational meetings.
  • Reviewed final work to spot and correct errors in punctuation, grammar, and translation.
  • Assisted non-native English-speaking colleagues with document editing, improving overall team productivity and communication quality.
  • Provided real-time interpretation services during conferences, contributing to seamless communication between speakers and attendees.
  • Translated complex technical documents into easily understandable language for international partners.

Education

High School Diploma -

ARMAN 3
Herat, Afghanistan
11-2010

Skills

  • Tool & Equipment Handling
  • Material Loading & Inspection
  • Automated System Familiarity
  • Shift-Based Operations (12-hr shifts)
  • Documentation & Quality Monitoring
  • Hands-on Mechanical Experience
  • SAP & Work Order Exposure
  • Fluent in English, Dari, and Pashto
  • Computer Skills: Microsoft Office, ICDL Certified

Certification

  • CHW Certificate, Texas HHSC
  • Case Assistance Navigator, Texas HHSC
  • Life Support / First Aid, Y-HSI
  • Mental Health First Aid, National Council
  • ICDL Computer Certificate, Asia Academy
  • AI and Technology Studies, Houston Community College (In Progress)

LNGG

English, Dari, Pashto | U.S. Citizen

Professional Traits

  • Ready for Weekend D Shift (12 hrs)
  • Physically fit for hands-on production work
  • Fast learner with tool/equipment adaptability
  • Detail-oriented, safety-conscious, and reliable

Timeline

Medical Case Manager & Administrative Support

YMCA International Services
03.2023 - 01.2025

Operations Manager

YMCA International Services
01.2021 - 01.2023

Field Technician

Dish Network
01.2020 - 01.2021

Linguist & Team Lead (Operations/Medical Support)

U.S. Army
01.2016 - 01.2020

Translator & Cultural Advisor

U.S. Marine Corps
01.2010 - 01.2012

High School Diploma -

ARMAN 3

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Hashim Sayed Hoosini