RANA JOHNSON
Human Resources/Admin
Indianapolis,IN
Summary
Bringing strengths in handling work independently and solving routine problems without oversight. Offers expertise in problem solving and delegating and ability to quickly learn new processes.
Overseeing 9-12 Schools - 4 years Analytical Thinking - 4 years Problem Solving - 4 years Payroll - 2 years Rolling phone systems. With my Campus Manager roll I helped to implement and maintains education programs and services and serves as trusted resource to patrons, school personnel and executive board. Successfully maintaining staff and resources to achieve objectives within budget. I think I would be a great fit for this position using my skills learned and knowledge to help others.
Overview
19
19
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
CPR Instructor
Trio Safety
Birmingham, AL
04.2019 - Current
- Teach and educate people on performing and improving CPR skills and BLS procedures and protocols -Lead CPR classes with students of various experience and educational backgrounds -Maintained current knowledge of American Heart Association guidelines and course requirements -Work closely with students to validate skills and provide coaching, feedback and remediation.
- Delivered individualized instruction on observation, assessment, decision-making and patient health teaching.
- Conduct clinical simulations and provided feedback for each individual student.
- Use Microsoft Word and other software tools to create documents and other communications.
- Work flexible hours; night, weekend, and holiday shifts.
- Team Player
Campus Manager/Director
Vandelay Education
Austin, Tx
05.2005 - 08.2021
- Addressed operational issues and implemented swift solutions to maintain student progress
- Payroll /HR
- Student Services - Grades, payments and counsel
- Student/Instructor Training -Compliance -Schedule CPR
- Dr. Satisfaction -Managed daily task consistently and sought out opportunities to go beyond requirements and support business targets
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
- Utilized computer programs to create invoices, letters and other documents.
- Ability to plan, analyze, problem-solve, organize and prioritize work
- Demonstrates excellent problem-solving skills to research issues with accounts.
- Made Travel Arrangements for Instructors
- Detail-oriented with the ability to multitask due to the large volume of accounts being worked at one time
- Knowledge of CRM's
- Ability to utilize support systems
- Worked on teams to implement better processes
Education
Associate - Business Indianapolis
08.2015 - 12.2017
Technical Certificate in Business Administration - undefined
12.2016 - 12.2017
Skills
Completing physical assessments
Supervising students
Learning Management Systems
Managing simulation equipment
Customer Service
Analytical and Critical Thinking
Attention to Detail
Data Entry
Planning and Coordination
Cultural Awareness
Complaint resolution
Technical Support
Administrative support
Account management
Training development aptitude
Order fulfillment
Staff education and training
Creative problem solving
Certification
First Aid and CPR - 2 years
Timeline
CPR Instructor - Trio Safety
04.2019 - Current
Ivy Tech - Technical Certificate in Business Administration,
12.2016 - 12.2017
Ivy Tech - Associate, Business
Indianapolis
08.2015 - 12.2017
Campus Manager/Director - Vandelay Education
05.2005 - 08.2021