Summary
Overview
Work History
Education
Skills
Timeline
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Naketa Williams

Florence,NJ

Summary

Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals, and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed: problem solver and consensus builder.

Overview

7
7
years of professional experience

Work History

Team Leader

Freedom Mortgage Corporation
Mount Laurel, NJ
08.2019 - Current
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
  • Maintained respect and professionalism while resolving multiple conflicts with strong verbal communication skills.
  • Engaged in communication with team members and business partners to serve internal customers.


Administrative Assistant

Compensation Advisory Partners
New York, NY
03.2019 - 05.2022
  • Answered multi-line phone system, routing calls, delivered messages to staff, and greeted visitors.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.

Team Lead Sales Associate

Walmart
Burlington , NJ
06.2018 - 01.2019
  • Trained, coached, and mentored new sales associates for maximum performance.
  • Provided exceptional customer service to foster client loyalty and satisfaction.
  • Monitored sales team performance and provided constructive feedback.
  • Kept detailed track of sales and customer information in the company system.
  • Listened to customer needs and desires to identify and recommend optimal products.

Pharmacy Clerk

Boyd's Pharmacy
Florence, NJ
06.2015 - 03.2016
  • Communicated with patients to collect information about prescriptions and medical conditions or arranged consultations with pharmacists.
  • Established and maintained patient profiles, updating the organizational database with current information.
  • Processed incoming drug orders by checking deliveries against paperwork and updating the computer system.
  • Counted and labeled prescriptions with correct items and quantity.

Education

Associate of Science - Data Analytics

Wilmington University
New Castle, DE
12.2022

High School Diploma -

Florence Township Memorial High School
Florence, NJ
06.2018

Skills

  • Analytical Thinking
  • Strong written, verbal, and interpersonal communication skills
  • Critical thinking
  • Decision-making skills
  • Customer service skills
  • Strategic Planning

Timeline

Team Leader

Freedom Mortgage Corporation
08.2019 - Current

Administrative Assistant

Compensation Advisory Partners
03.2019 - 05.2022

Team Lead Sales Associate

Walmart
06.2018 - 01.2019

Pharmacy Clerk

Boyd's Pharmacy
06.2015 - 03.2016

Associate of Science - Data Analytics

Wilmington University

High School Diploma -

Florence Township Memorial High School

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Naketa Williams