Star Pillman
Victorville
Summary
Goal-driven Residential Administrator professional well-versed in recruiting, training and managing employees to provide exceptional resident services. Highly organized and hardworking with excellent planning and program management skills. Licensed in Ca.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Residential Administrator
New Discovery Residential Services Inc
01.2025 - Current
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Implemented Behavior Support Plans and IPP plans to ensure consumers needs were met.
- Organized facility documents, consumer files and employee files were current.
- Provided leadership to DSP staff in the form of guidance and trainings.
Behavior Therapist
Accel Therapies
07.2024 - 12.2024
- Administered therapy and applied behavioral analysis techniques in the facility to facilitate client treatment plan.
- Implemented individualized behavioral interventions to promote positive behaviors and prevent problems.
- Collected data to assist and diagnose client condition and assess eligibility for special services.
- Attended ongoing professional development training programs and industry seminars to remain current on treatments and techniques.
- Developed, managed and oversaw progress reports and treatment plan to document client progress and milestones.
- Collaborated with treatment team to determine obstacles to success, assess client needs and develop treatment plan.
- Implemented educational programming by teaching self-help, communication and personal care skills.
Instructional Aide
Amerigis Staffing
03.2024 - 05.2024
- Supported student learning objectives through personalized and small group assistance.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Provided support during classes, group lessons, and classroom activities.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Assisted teachers in developing and implementing lesson plans.
- Mentored and tutored individual students needing additional help.
- Support staff for a child who required 1:1 assistance.
- Implemented data required to attain the need for permanent 1:1
- Assisted instructor on developing documentation to support the need for additional support.
Residential Administrator
Redwood Family Care Network
06.2020 - 02.2024
- Supervised and coordinated daily operations of a residential facility, ensuring the safety and well-being of residents
- Managed and maintained budgets, expenses, and financial records, ensuring cost-effectiveness and accountability
- Developed and implemented programs and services to enhance the quality of life and support the needs of residents
- Oversaw the hiring, training, and evaluation of staff, fostering a positive and productive work environment
- Implemented and monitored individualized care plans for clients with developmental disabilities, ensuring their safety, well-being, and personal growth
- Assisted individuals with daily tasks such as meal preparation, personal hygiene, medication administration, and recreational activities, fostering a comfortable and supportive environment
- Administered behavior management techniques to manage challenging behaviors and promote positive behavior changes
- Collaborated with a multidisciplinary team, including therapists and medical professionals, to develop and implement strategies to meet the unique needs of each client
- Maintained accurate and detailed documentation of clients' progress, activities, incidents, and any changes in their health or behavior
House Manager
Redwood Family Care Network
06.2018 - 06.2020
- Implemented behavior intervention plans created by the BCBA, resulting in notable improvements in client's social skills and functional behaviors
- Conducted comprehensive assessments and collected data on client progress, enabling accurate analysis and modification of behavior intervention plans as needed
- Provided support and training to parents and caregivers, equipping them with strategies and tools to continue reinforcing positive behaviors and skills at home
- Supervised and mentored a team of staff members, ensuring efficient workflow and timely completion of tasks
- Collaborated with upper management to develop and implement standard operating procedures, resulting in improved operational efficiency
- Conducted training sessions and workshops to enhance staff members' skills and knowledge
Education
General Education -
Hesperia Adult Education
Hesperia, CA2006
Skills
- Leadership
- Problem Solving
- Team Work
- Management Skills
- Critical Thinking
- Computer Skills
- Decision Making
- CPR
- First Aid
- Crisis management
- Professional networking
- Patient advocacy
Certification
- Direct Support Professional 1
- Direct Support Professional 2
- CPI
- CPR / First Aid
- Residential Administrator
Timeline
Residential Administrator
New Discovery Residential Services Inc
01.2025 - Current
Behavior Therapist
Accel Therapies
07.2024 - 12.2024
Instructional Aide
Amerigis Staffing
03.2024 - 05.2024
Residential Administrator
Redwood Family Care Network
06.2020 - 02.2024
House Manager
Redwood Family Care Network
06.2018 - 06.2020
General Education -
Hesperia Adult Education
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