Asana
Kelly Lois Lynch
Charlotte,NC
Summary
Dedicated Community Outreach Coordinator with advanced understanding of marketing, organizational and service principles. Excellent communication and planning abilities. Pursuing new professional challenge with room for advancement. Accomplished in optimizing outreach strategies and improving program operations to maximize effectiveness and resource utilization. Knowledgeable about in-person and online means for reaching members of the community. Strategic and decisive leader with hardworking mentality and eight years of related experience.
Overview
18
18
years of professional experience
10
10
years of post-secondary education
3
3
Certifications
Work History
Founder
Restore Your Body
09.2017 - Current
- Developed individualized plans to help customers reach goals within predetermined timelines.
- Scheduled and taught in class and online courses to increase learning opportunities.
- Quickly adapted training plans for client needs, keeping timelines, budgets and desires in mind.
- Performed continuous evaluations of content and plans in order to enhance delivery and improve effectiveness.
- Designed specific workout systems for individual clients based on performance ability.
- Trained clients during strength training, cardio vascular exercise and stretching.
Head of Training and Education
Built Well
03.2020 - 05.2021
- Connect with customers and clients, for online support, booking sessions, and respond to questions in rapid manner
- Organize trainer workshops, and classes
- Responsible for maintaining website and email campaigns as well as social media
- Designed www.builtwellforbirth.com website.
- Organized and maintained and updated, education supplies and materials
- Grew connections and partnerships with MD, Midwives, Doulas, Pelvic Floor Therapists, to better help mothers as well as provide top notch education to trainers and coaches.
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Responsible for overseeing hiring, training, and professional growth of future trainers.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork
Outreach Coordinator
Malashock Dance Company
San Diego, CA
09.2019 - 03.2021
- Strengthen community engagement strategies to boost program outreach
- Oversee staff development through in-depth training, workshops, and other learning opportunities
- Develop and deepen partnerships with schools and related organizations to enhance success
- Assess and evaluate outreach programs based on formal and informal observation, feedback from parents and students, performance review, and/or program evaluation
- Provide program evaluation, pre-post tests and mine data, survey parents, students and teaching artists
- Designed email and social media content to best reflects the Outreach program.
- Established and implemented sustainable and diverse funding strategies to support financial and operational objectives of organization.
- Oversaw staff development through in-depth trainings, workshops, seminars and other learning opportunities.
Studio Manager/Head Flexologist
JoStretch
San Diego, CA
09.2019 - 10.2020
- Oversaw all operations, sales and stretchers
- Maintained positive client relations
- Proficiency in Mindbody software
- Handled client payments, memberships and packages
- Participated in hiring and training of new employees.
- Managed staff schedules
- Maintained organization throughout the studio and employees.
- Created policies and procedures for company and delivered company-wide training to employees.
- Implemented marketing strategies to promote studio to potential clients
Personal Trainer
Mindbody Fitness, L-Trainer
01.2017 - 10.2019
- Prenatal/Postpartum Training Specialist
- Created inspirational physical training initiatives to foster healthy lifestyle decisions
- Screen clients and perform client assessments
- Design specific workout systems for individual clients based on performance ability
- Provide staff coaching, mentoring and consultation to enhance performance and professional development.
- Trained clients during strength training, cardio vascular exercise and stretching.
- Designed specific workout systems for individual clients based on performance ability.
- Achieved improvements for clients by designing optimal wellness plans and organizing schedules to promote consistency
Assistant Director of Administration
New York State Summer School Of, Arts
Saratoga Springs, NY
07.2013 - 08.2018
- Supervised all residential life staff
- Served as a liaison between central office, artistic staff, and students
- Managed residential life budget and monitored expenses
- Trained and mentored new employees on policies, practices and business operations
- Directed day-to-day operations of the education program and supervised support staff, delegated assignments and evaluated performance
- Scheduled educational activities, faculty lectures and departmental events to accomplish the mission and values of the institution.
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
Rental Coordinator/Operations Manager
Williamsburg Movement and Arts Center
Brooklyn, NY
08.2015 - 08.2017
- Managed rentals, negotiated contacts between partnerships, organized event schedules
- Responsible for maintaining website and email campaigns as well as social media
- Proficiency in Mindbody software for scheduling and payments.
- Resolved customer disputes to maintain positive relationships and increase customer base.
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
Education
Master of Science - Exercise Science
08.2014 - 05.2016
Bachelor of Science - Creative Arts and Therapy
08.2009 - 05.2013
Non-Matriculated - Dance
09.2008 - 05.2009
Student, Dance Program
High School Diploma -
09.2005 - 06.2009
Skills
Operations management
Staff Management
Customer acquisition
Informational material development
Presentation skills
Written and verbal communication
Organization and Time Management
Training and Development
Software
Slack
Salesforce
Zendesk
Certification
CPT - Certified Personal Trainer
Timeline
Head of Training and Education - Built Well
03.2020 - 05.2021
Outreach Coordinator - Malashock Dance Company
09.2019 - 03.2021
Studio Manager/Head Flexologist - JoStretch
09.2019 - 10.2020
Founder - Restore Your Body
09.2017 - Current
Personal Trainer - Mindbody Fitness, L-Trainer
01.2017 - 10.2019
Rental Coordinator/Operations Manager - Williamsburg Movement and Arts Center
08.2015 - 08.2017
Long Island University - Master of Science, Exercise Science
08.2014 - 05.2016
Assistant Director of Administration - New York State Summer School Of, Arts
07.2013 - 08.2018
Russell Sage College - Bachelor of Science, Creative Arts and Therapy
08.2009 - 05.2013
Skidmore College - Non-Matriculated, Dance
09.2008 - 05.2009
Clayton A. Bouton High School - High School Diploma,
09.2005 - 06.2009