Summary
Overview
Work History
Skills
Education
Timeline
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ANDRIA VEGA

LOS ANGELES,CA

Summary

Dynamic professional offering 10 years of exceptional leadership skills. Effective communicator who possesses a talent for nurturing strategic partnerships, driving success and growth within diverse organizations. Excelling in team leadership, budget management, and customer relationship management, consistently delivering outstanding results. Effective collaborator working side by side with 100+ colleagues across the region with a keen focus on process improvement, business development, and continuous growth.

Overview

10
10
years of professional experience
4
4
years of post-secondary education

Work History

Director of Events and Design

Rhythm With Style Entertainment
09.2023 - Current
  • Spearheaded the development of new event concepts, resulting in unique offerings that set the company apart from competitors.
  • Led post-event evaluations to identify areas for improvement and implement necessary changes for future success.
  • Developed comprehensive event proposals tailored to specific client needs, demonstrating a deep understanding of their objectives and priorities.
  • Boosted brand visibility through targeted marketing campaigns and strategic social media presence, driving increased inquiries for event services.
  • Managed administrative logistics of events planning, event booking, and event promotions.
  • Consistently met and exceeded revenue goals by identifying new business opportunities and expanding the company''s client base.

Regional Manager

UNIVERSAL INTERMODAL
11.2020 - 10.2023
  • Demonstrated exceptional leadership by overseeing western region operations, resulting in a phenomenal closing process with customer retention at an all time high
  • Played a pivotal role in spearheading new corporate business practices and processes after the acquisition of two major buyouts.
  • Established and maintained operational standards for 10 locations.
  • Streamlined operational processes for increased efficiency by identifying areas of improvement and implementing necessary changes.
  • Facilitated seamless integration of new acquisitions into existing operations while maintaining positive company culture and high levels of morale among employees.

Customer Experience Leader

RESTORATION HARDWARE
05.2018 - 04.2020
  • Trained and mentored over 50+ Sales reps by focusing on marketing techniques and brand loyalty to meet client luxury service experience
  • Managed large scale projects for high profile clients.
  • Established strong relationships with key accounts, ensuring loyalty and long-term business growth.
  • Streamlined customer service processes for increased efficiency and improved response times.

Assistant Manager

HENNES AND MAURITZ, H&M
03.2016 - 04.2018
  • Conducted stores early stages of construction and development from start to finish
  • Trained and developed team of 40 associates on all operations to ensure customer excellence
  • Set effective KPI's for team to identify short-term and long-term goals.
  • Supervised day-to-day operations to meet performance, quality and service expectations.

Assistant Property Manager

Williamsburg Place
10.2014 - 02.2016
  • Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
  • Organized community events to foster positive relationships between tenants and build a sense of community within the property.
  • Followed up on delinquent tenants and coordinated collection procedures.

Skills

  • Budget management
  • KPIs and P&L management
  • Negotiation skills
  • Strategic planning
  • Client Relations
  • Team Leadership
  • Creative Direction
  • Event Marketing
  • Special events planning
  • Scheduling
  • Operations Oversight
  • Partnership Development

Education

High School Diploma -

A.A. Stagg High School
Stockton, CA
08.2000 - 06.2004

Timeline

Director of Events and Design

Rhythm With Style Entertainment
09.2023 - Current

Regional Manager

UNIVERSAL INTERMODAL
11.2020 - 10.2023

Customer Experience Leader

RESTORATION HARDWARE
05.2018 - 04.2020

Assistant Manager

HENNES AND MAURITZ, H&M
03.2016 - 04.2018

Assistant Property Manager

Williamsburg Place
10.2014 - 02.2016

High School Diploma -

A.A. Stagg High School
08.2000 - 06.2004
ANDRIA VEGA