Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Julie Poppe

Saint Augustine,FL

Summary

A self-directed, passionate and strategic executive with 20 years of diverse healthcare experience. Superior business leader with demonstrated clinical and administrative accomplishments. Consistent track record of improving outcomes with a hands-on approach resulting in strong employee, patient, and physician satisfaction. Experienced in improving operational efficiencies, strategic planning, program development, and professional practice.

Overview

30
30
years of professional experience

Work History

Nurse Administrator

Clinic, Florida
10.2020 - Current
  • Provide leadership to 23 ambulatory departments at 311-bed hospital providing guidance to nurses to deliver outstanding care and optimal patient satisfaction
  • Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care
  • Collaborated with healthcare team members to develop sustainable processes and system improvements to maintain quality metrics and accreditation-related activities
  • Demonstrated servant leadership contributing to improved staff satisfaction scores, staff empowerment, team building, and open communication
  • Proficient in data and FTE analysis
  • Nursing partner in Traid leadership model with a focus on strategic planning, budgeting, and service excellence
  • Redesigned nursing care model across the Medical-Specialties Division
  • Redesigned Endoscopy Tech model in the Inpatient and Ambulatory Endoscopy Units.

Cardiology Nurse Manager

Clinic Hospital
07.2017 - 09.2020
  • Provides Nursing Leadership for Stress Testing, Echocardiography, Anticoagulation, Cardiology Triage, Heart Failure, Pulmonary Hypertension, Cardiology Clinic LPN and RN Coverage, Cardiothoracic Surgery, Left Ventricular Assist Device, Structural Heart, Congenital Heart, and Cardiac Rehab
  • Manage 65 employees, 3 supervisors, and 5 team leads
  • Implemented a care team model of care in the ambulatory clinic
  • Improved operational efficiencies within the anticoagulation clinic, resulting in increased revenue for self-testing program and telephonic management
  • Implemented nurse visit billing in the clinic setting
  • Implemented nurse-driven protocols and chronic care management in heart failure and pulmonary hypertension clinics
  • Established staff schedules and assignments based on patient and clinic needs
  • Skillfully developed departmental goals, objectives, standards of performance, policies, and procedures
  • Confidently managed the overall operation of nursing services and patient care, including financial management, quality assurance, patient care, safety risk management, teammate satisfaction, quality index scores, and facility maintenance
  • Investigated, provided and submitted information to the quality Department about special incidents, events, and complaints
  • Established standards for selection, promotion, and termination of staff
  • Implemented a Cardiovascular and Cardiology Quality program utilizing national registry data
  • Implemented staffing and operational efficiencies within areas of responsibility to decrease over-time and optimize nursing scope of practice

Director of Infection Prevention & Control

11.2015 - 06.2017
  • Plan, administer, direct and coordinate all Infection Control services provided
  • Including but not limited to implementation of a micro-organism surveillance system, development of standardized policies and procedures throughout the health care system, implementation of a standardized data collection process, and development of a system-wide infection control program
  • Developed and facilitated multiple, system-wide, staff driven performance improvement teams
  • Develop, manage and control budget with continuous analysis focusing on fiscal plan, quality service, staff satisfaction and cost control

Regional Health, Cardiovascular Outcomes Supervisor

07.2014 - 11.2015
  • Developed and implemented the quality improvement plan and activities for the Cardiovascular Service Line
  • Including but not limited to cardiothoracic surgery outcomes, ST-elevated myocardial infarction (STEMI), heart-failure readmissions, cardiac catheterization related complications, and transcatheter aortic valve replacement (TAVR) processes
  • Managed the Society of Thoracic Surgery (STS) data registry, TAVR registry, National Cardiovascular Data Registries (NCDR); including CathPCI, ICD, PVI, and STS/ACC TVT Registry
  • Team leader for process improvement teams throughout the Regional Health System of Care RVIS process
  • Including but not limited to implementation of a low risk rule out process (Chest Pain Unit), implementation of a cardiothoracic surgery patient pathway, and decreased turn- around time for stress test reading and reporting of results
  • Responsible for the coordination and planning of the annual Cardiac Symposium for 7 years
  • During this time the conference grew from 70 attendees with local speakers to over 300 attendees and bringing in national speakers for the past 3 years
  • Coordinated the peer review processes for the Cardiology Service Line

Regional Health, Clinical Quality Coordinator

07.2007 - 01.2014
  • Implemented a ST-elevation myocardial infarction (STEMI) process for the western half of South Dakota covering a 250 radius, 2 VA Health Care Systems, 2 Native American Reservations, and multiple critical access hospitals
  • Decreased door-to-balloon time to an average of 67 minutes: Resulting in 3- American Heart Association Mission Lifeline awards
  • Developed and facilitated acute myocardial infarction education for critical access hospitals, VA Health Care Systems, Native American Health Care Systems, Urgent Care facilities, and Emergency Management Systems) Developed and facilitated standards of care for the cardiac catherization population leading to 7- Action Registry awards through the American Heart Association including 3 platinum awards
  • Implemented a surgical site surgical preparation and post-surgery wound care plan in the cardiothoracic surgery population leading to a decrease in mediastinal wound infections by 7%
  • Responsible for the implementation of Joint Commission processes to achieve disease specific certification for the Stroke program
  • Team leadership contributed to Rapid City Regional Hospital receiving Primary Stroke Center Accreditation
  • Efforts have contributed to the organization receiving 2-awards from the American Heart Association's Get with the Guidelines Quality program

Registered Nurse

Rapid City Regional Hospital
02.1994 - 02.2009
  • Monitored Acute Care Unit Intermediate care unit
  • Care and maintenance of cardiac patients including chest pain, congestive heart failure, post angioplasty, post cardiothoracic surgery, post-cardiac stenting

Care Manager

Rapid City Regional Hospital
01.2001 - 01.2007
  • Coordinated the care of acute inpatients to manage the length of stay, appropriate disposition, and enhanced patient and family satisfaction
  • Responsible for reviewing inpatient records to determine appropriate admission status, and facilitate appropriate documentation to support inpatient status
  • Team member of the "Star Team" utilizing Premier Clinical Advisor data to reduce cost and resource utilization

Education

Master of Science Nursing -

University of Phoenix Phoenix
2015

Bachelors of Science - Nursing

South Dakota State University
Rapid City, SD
1994

Leadership Foundations, Mayo Clinic -

Bronze Quality Certification, Mayo Clinic -

Crucial Conversations, Regional Health -

Communication Certification, Regional Health -

Skills

  • Hiring and recruitment
  • Staff Mentoring
  • Relationship building and retention
  • Multidisciplinary team collaboration
  • Nursing staff management
  • Oral and written communication
  • Staff direction and support
  • Policy and procedure adherence

Accomplishments

  • Florida Nursing Executive Committee - October 2020 to current
  • Department of Medicine Executive Committee - October 2023 to current
  • Patient Safety Incident Reporting Group - June 2022 to current
  • Vice-Chair: Mayo Clinic Care Coordination Sub-Committee - January 2019 to 2020
  • Enterprise Quality Committee for Cardiology and Cardiothoracic Surgery: Mayo Clinic - 2017 to 2020
  • American Heart Association Mission Lifeline: Voting Member in South Dakota, North Dakota, Nebraska, and Wyoming: 2010-2015
  • Speaking EngagementsAmerican Heart Association Regional Conference, Chicago, Illinois: Topic: Stroke: Achieving Door to Needle in a Rural SettingRegional Health Quality Expo, Rapid City, South Dakota: Achieving & Sustaining Target ZeroBlack Hills Stroke Support Group, Rapid City, South Dakota: Cardiac Connection and StrokePremier Annual Breakthroughs Conference: Orlando, Florida: Title: Getting Back to the Basics: Reducing Cardiac Surgical Site InfectionsRegional Health Quality Expo, Rapid City, South Dakota: Getting Back to the Basics Reduces Cardiac Surgical Site InfectionsPremier Annual Breakthroughs Conference: Las Vegas, Nevada: Topic: AMI Quality Measures

Timeline

Nurse Administrator

Clinic, Florida
10.2020 - Current

Cardiology Nurse Manager

Clinic Hospital
07.2017 - 09.2020

Director of Infection Prevention & Control

11.2015 - 06.2017

Regional Health, Cardiovascular Outcomes Supervisor

07.2014 - 11.2015

Regional Health, Clinical Quality Coordinator

07.2007 - 01.2014

Care Manager

Rapid City Regional Hospital
01.2001 - 01.2007

Registered Nurse

Rapid City Regional Hospital
02.1994 - 02.2009

Master of Science Nursing -

University of Phoenix Phoenix

Bachelors of Science - Nursing

South Dakota State University

Leadership Foundations, Mayo Clinic -

Bronze Quality Certification, Mayo Clinic -

Crucial Conversations, Regional Health -

Communication Certification, Regional Health -

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Julie Poppe