Andrew Jackson
Production Control Tech
Columbus,GA - Georgia
Summary
Perceptive Manufacturing professional with expertise in production roles. Well-trained in warehouse procedures, safety protocols and machine setup. Successfully completes tasks to meet project goals or business expectations.
Overview
11
11
years of professional experience
1
1
year of post-secondary education
Work History
Production Worker
Pratt & Whitney Aircraft
Columbus, GA - Georgia
08.2017 - Current
- Unloaded incoming products and moved boxes to staging areas, sorted items and transported to final storage locations.
- Inspected final products to assess compliance with quality standards and established tolerances.
- Maintained maximum organization and productivity by properly sorting project components on work tables.
- Organized work to meet demanding production goals.
- Used hand trucks, forklifts and scissor lifts to complete tasks and transport items.
Customer Service Representative/Forklift Operator
Lowes Home Improvement Center
Hemet, CA
05.2017 - 08.2017
- Provided primary customer support to internal and external customers.
- Cultivated customer loyalty, promoted repeat business and improved sales.
- Responded to customer requests for products, services and company information.
- Recommended products to customers, thoroughly explaining details.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Forklift Operator
Dollar Tree Distribution Center
San Bernardino, CA
08.2014 - 02.2016
- Removed debris and waste materials from machinery to reduce possibility of clogs and malfunctions.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Monitored production schedule to keep proper amount of inventory on hand.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Boosted team performance by moving materials with forklifts, cranes and other equipment.
Customer Service Representative/Forklift Operator
Home Depot
Moreno Valley, CA
04.2009 - 08.2014
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Cultivated customer loyalty, promoted repeat business and improved sales.
- Leveraged sales expertise to promote products and capitalized on upsell opportunities.
- Responded proactively and positively to rapid change.
- Maintained up-to-date knowledge of product and service changes.
Education
High School Diploma -
Inglewood High School
Inglewood, CA 09.1982 - 06.1983
Associate of Arts - Business Professional Speech
Western Texas College
Snyder, TX 09.2002 - 06.2003
Skills
Forklift Operation
Material loading and unloading
Attention to Detail
Active Listening
Timeline
Production Worker
Pratt & Whitney Aircraft
08.2017 - Current
Customer Service Representative/Forklift Operator
Lowes Home Improvement Center
05.2017 - 08.2017
Forklift Operator
Dollar Tree Distribution Center
08.2014 - 02.2016
Customer Service Representative/Forklift Operator
Home Depot
04.2009 - 08.2014
Associate of Arts - Business Professional Speech
Western Texas College
09.2002 - 06.2003
High School Diploma -
Inglewood High School
09.1982 - 06.1983