Alejandro Chavez
Summary
United States Army veteran with a background in the security field along with a background in the diesel mechanic field. Ambitious individual with strong organizational and multitasking skills, as well as an aptitude for technology. Ready to apply knowledge and skills to any challenge.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Service Technician
Tesla
09.2023 - Current
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
DIESEL MECHANIC
U.S. Army / U.S. Army Reserve
05.2015 - 11.2023
- Responsible for more technical repair and maintenance of automobiles, trucks, and trailers
- Performs all work in accordance with established safety procedures
- In charge of sensitive equipment worth well over $20,000
- Responsible for attending and maintaining military related training including but not limited to firearms handling, first aid and leadership
- Performed assigned duties under pressure with upper management and peers alike.
FLEX SECURITY OFFICER
Surefox North America
01.2023 - 09.2023
- In a Team Lead position, responsible for the deployment and wellbeing of other agents
- Investigated suspicious activity or possessions to safeguard assets and protect employees and guests
- Enforced safety and security regulations to protect property and personnel
- Patrolled premises regularly to maintain order and establish security presence
- Filled in various positions ranging from Residential Security to Corporate Security.
MOBILE RESIDENTIAL SECURITY AGENT
Surefox North America
10.2020 - 12.2022
- Monitored premises and recorded activity in daily officer reports
- Perform security patrols of designated areas on foot and/ or by vehicle while monitoring access
- Watch for unusual activity and respond immediately and safely to emergency situations on-site
- Contact first responders if and when emergencies occurred
- Permit authorized persons to enter property and monitor entrances and exits.
CORRECTIONS DEPUTY
Santa Clara County Sheriff Department
09.2019 - 03.2020
- Responsible for upholding the safety of other corrections deputies
- Monitored daily routines of inmates to include meal times, medical appointments, out of cell recreation time, court appointments, out of cell movements and intake and release of inmates
- Responsible for conducting criminal investigations to include after action reports and comprehensive report writing
- Responsible for making risk assessments in order to optimize job performance and safety.
INCIDENT COMMANDER
Surefox North America
12.2018 - 09.2019
- Secured premises and personnel by patrolling property, inspecting buildings, equipment, and controlling access and entry points
- Prevented losses and damage by reporting irregularities, informing violators of policy and procedures
- Completed after action reports by viewing recording and comprehensive report writing
- Responsible for proper communication with peers, supervisors and employees to get objectives done
- Provided excellent customer service and help to the clients while performing job duties.
COURTESY CLERK/CASHIER
Safeway
06.2014 - 03.2015
- Part of a five-person team responsible for maintaining the condition store facility, inventory and customer safety
- In charge of processing each individual order and transaction of customers, handling over $2,500 daily
- Provide outstanding customer service and assistance to customers
- Resolved customer complaints and issues to promote overall satisfaction and improve service.
Education
HIGH SCHOOL DIPLOMA -
Santa Clara High School
Santa Clara, CACOMPLETED COURSEWORK TOWARDS SOME COLLEGE (NO DEGREE) IN ENTERPRISE RESOURCE PLANNING -
Central Texas College
Bachelor of Arts - Psychology
San Jose State University
San Jose, CA06.2026
Associate of Arts - Psychology
Mission College
Santa Clara, CA03.2024
Skills
- Performing on the job duties well under pressure
- De-escalation of disgruntled customers/personnel in high stress situations
- Proficient in time management and meeting deadlines
- Proficient in report writing
- Medical Emergency Response
- Commercial Security
Certification
- BSIS Guard Card
- BSIS Baton Permit
- DD-214
Languages
Spanish
Native or Bilingual
Timeline
Service Technician
Tesla
09.2023 - Current
FLEX SECURITY OFFICER
Surefox North America
01.2023 - 09.2023
MOBILE RESIDENTIAL SECURITY AGENT
Surefox North America
10.2020 - 12.2022
CORRECTIONS DEPUTY
Santa Clara County Sheriff Department
09.2019 - 03.2020
INCIDENT COMMANDER
Surefox North America
12.2018 - 09.2019
DIESEL MECHANIC
U.S. Army / U.S. Army Reserve
05.2015 - 11.2023
COURTESY CLERK/CASHIER
Safeway
06.2014 - 03.2015
HIGH SCHOOL DIPLOMA -
Santa Clara High School
COMPLETED COURSEWORK TOWARDS SOME COLLEGE (NO DEGREE) IN ENTERPRISE RESOURCE PLANNING -
Central Texas College
Bachelor of Arts - Psychology
San Jose State University
Associate of Arts - Psychology
Mission College