Jessica Gardiner
Bedford Hills,NY
Summary
Upbeat and energetic childcare provider with Child and Infant CPR/First Aid knowledge. Supports educational, developmental and home requirements for parents. Responsive, dependable and vigilant with highly caring nature.
Exceptional hostess always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills.
Overview
2
2
years of professional experience
Work History
Summer Nanny
Nicole And Kevin Lilis
05.2023 - 09.2023
- Developed strong rapport with parents, communicating daily updates on their children''s progress and needs.
- Enhanced infant development by creating age-appropriate activities tailored to childs needs and interests.
- Provided a nurturing environment for infants, ensuring their safety and well-being at all times.
- Developed strong bonds with infants by consistently responding sensitively to their emotional cues and needs throughout caregiving tasks.
- Supported physical development through regular gross motor play sessions that included tummy time activities designed specifically for infants.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
Front Desk Receptionist
Rockin' Jump Trampoline Park
05.2022 - 08.2022
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Maintained company standards by ensuring all guests filed waivers for themselves and anyone under the age of 18 who would be jumping.
- Developed strong working relationships with team members, fostering a positive work environment.
- Streamlined office operations for improved productivity with effective organization and communication skills.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Increased company membership sign-ups by utilizing great communication and advertising skills
- Increased guest retention by maintaining a welcoming and organized reception area.
Birthday Party Hostess
Rockin' Jump Trampoline Park
06.2021 - 08.2022
- Enhanced guest experience by providing attentive and personalized service during birthday parties.
- Contributed to the success of events by efficiently coordinating party activities and maintaining a fun atmosphere.
- Ensured customer satisfaction with seamless organization and execution of party details.
- Managed time effectively, enabling smooth transitions between party segments and timely completion of events.
- Made sure all guests checked in before the start of the party and had valid, up to date waivers signed to meet company standards.
- Maintained cleanliness of party areas throughout events, demonstrating professionalism and adherence to company standards.
- Demonstrated adaptability by accommodating last-minute changes or requests from clients without compromising event quality.
- Participated in ongoing training programs for continuous improvement in hosting skills and knowledge of current industry trends.
- Handled challenging situations or unexpected issues calmly and professionally, preserving a positive atmosphere during events.
Court Monitor
Rockin' Jump Trampoline Park
05.2021 - 08.2022
- Watched court for concerns and immediately addressed safety issues.
- Worked with instructors, participants, supervisor and other employees by assisting with various requests.
- Maintained courts through general upkeep, cleaning and minor repairs.
- Enforced facility rules, policies and procedures among participants.
- Interacted with participants and family members to communicate rules and deliver positive experiences.
- Provided warnings to individuals playing excessively rough and unruly.
- Responded to emergencies with basic wound care and other first aid treatments.
- Submitted incident reports and attendance and observation records.
- Used established de-escalation techniques to resolve issues immediately and calmly.
- Reached out to local community to promote recreational events and bring in new participants.
Education
Bachelor of Arts - Psychology
University of Rhode Island
Kingston, RI05.2025
Skills
- Self Starter
- Great Interpersonal Skills
- Highly Motivated
- Proficient in Microsoft Word
- Excellent Communicator and Problem Solver
- Flexible and Quickly Adaptive
Timeline
Summer Nanny
Nicole And Kevin Lilis
05.2023 - 09.2023
Front Desk Receptionist
Rockin' Jump Trampoline Park
05.2022 - 08.2022
Birthday Party Hostess
Rockin' Jump Trampoline Park
06.2021 - 08.2022
Court Monitor
Rockin' Jump Trampoline Park
05.2021 - 08.2022
Bachelor of Arts - Psychology
University of Rhode Island
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