Carlotta Brown
Upper Marlboro,MD
Summary
Almost 7 Years of Chairside Dental Assisting and 3 years of performing front desk duties of the dental office (as needed) and observing the operational aspect of the dental office. Looking to share my knowledge of Dental Assisting.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Lead Dental Assistant
DC Endodontic Center
06.2018 - Current
- Explained treatment procedures and instructed patients on home care guidelines.
- Helped dentists restore teeth by applying permanent and temporary fillings and recementing crowns.
- Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
- Performed general chair-side duties for endo procedures, and endo surgeries.
- Typed patient data into computer system using [TDO or Open Dent] while following privacy laws and maintaining high-level accuracy.
- Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings and cements.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Prepared rooms for patient treatment by cleaning and sterilizing tools and equipment and setting up x-ray machines.
- Successfully assisted dentist by performing four and six-handed dentistry and other chair-side duties.
- Took dental images following strict patient protection rules, applying lead aprons.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Sterilized rooms and prepped equipment and instruments for [5 to 13] procedures daily.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Prepared patient x-rays and images for dentist review.
Night Auditor/ Front Desk Clerk
Holiday Inn Express
04.2017 - 06.2018
- To audit daily the transactions for the day to ensure that all monies taken balanced from purchasing a stay to purchasing a candy bar
- To make reservations and check guest in and out of their rooms
- To resolve any inconvenience that the guest may have had during their stay during my shift
- Entered customer data into room system and updated information whenever patrons changed rooms.
- Responded to guest needs quickly and efficiently, noting changes in reservations or special needs for day crew.
- Handled all duties and tasks for night manager and concierge during busy periods to maintain front desk efficiency.
- Looked over pending check-ins and payment processes to complete closing procedures.
- Oversaw night auditing of daily room occupancy and hotel revenue.
- Called guests requiring wake-up calls within two minutes of scheduled call, constantly maintaining positive, and welcoming.
- Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
- Investigated auditing discrepancies by reconciling cash drop and credit card transactions.
- Kept accounts in balance and ran daily reports to verify totals.
- Generated and printed daily financial reports to track hotel performance.
Substitute Teacher
Scott County Public Schools
08.2015 - 05.2017
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Developed creative instructional strategies to keep students engaged and motivated.
- Followed lesson plans designed by absent teachers.
Apprentice Funeral Director/Embalmer
Peoples Funeral Home
08.2013 - 04.2015
- Assisted in embalming dead human bodies and making their physical appearance acceptable for the family as they said their final goodbye's and directed the family in various funeral ceremonies
- Drafted and published 10 obituaries per week on behalf of families served.
Education
Bachelors of Science - Management in Operations Management
University of Phoenix
Phoenix, Arizona01-2025
Certification in Information Assurance and Security -
University of Phoenix
06.2017
Associate of Science - Mortuary Science
University of The District of Columbia
Washington, DC08.2013
Skills
- Patient care
- General Dental Assisting duties
- Four & Six -handed procedures
- Radiography
- Contemporaneous Note taking
- Nitrous oxide administration
- Dental office administration
- Electronic charting
- Endodontic procedures
- Dental Software (TDO, Open Dent, Dentrix)
- Microsoft suite
Certification
- Certified Dental Assistant in Washington, DC and Maryland.
- Registered Dental Assistant (RDA) - Maryland State and the District of Columbia Dental Board.
Timeline
Lead Dental Assistant
DC Endodontic Center
06.2018 - Current
Night Auditor/ Front Desk Clerk
Holiday Inn Express
04.2017 - 06.2018
Substitute Teacher
Scott County Public Schools
08.2015 - 05.2017
Apprentice Funeral Director/Embalmer
Peoples Funeral Home
08.2013 - 04.2015
Bachelors of Science - Management in Operations Management
University of Phoenix
Certification in Information Assurance and Security -
University of Phoenix
Associate of Science - Mortuary Science
University of The District of Columbia
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