BRENDA BANDA-LIMAS
Houston,TX
Summary
Results-driven professional prepared for leadership in case management, with extensive experience in coordinating client services and supporting team operations. Known for strong collaborative abilities and consistently achieving positive outcomes. Highly adaptable, with focus on client-centered solutions and effective communication.
Diligent Lead Case Managerwith strong background in managing complex cases and guiding clients through challenging processes. Proven success in coordinating resources, resolving issues efficiently, and supporting team goals. Demonstrated expertise in case management and client advocacy.
Overview
12
12
years of professional experience
Work History
Lead Case Manager
Shiloh Treatment Center
10.2023 - Current
- Responsible for general oversight and coordination of case management services. This includes responsibility for direct oversight of the case management team.
- Responsible for ensuring case managers comply with all aspects of youth and sponsor assessment practices, and that the case management team maintains consistent communication with program personnel to promote the positive adjustment of the youth to the program.
- Responsible for coordinating case management services to include the safe and timely release of UC in accordance with ORR policy and procedures.
- Ensures accurate and timely completion of documentation as required by state and federal regulations, to include ensuring that all services provided to youth are documented in the client record and required databases in accordance with state and federal regulations.
- Maintains regular contact with various outside stakeholders, including assigned case coordinator, client attorneys and client child advocates. Participates in weekly client review meetings with external stakeholders.
- Involved in interviewing and onboarding new employees for the department. Integral in the orientation process for case management staff to teach clear expectations of the position and how it fits in the agency, provide ongoing support in the milieu to continue the orientation in the unit.
- Ensured that treatment services are provided to all youth and families 24/7 in keeping with the agency standards. Ensures that there is an effective and efficient system of coordination for staff utilization related to the complexity of youth and families, i.e. transportation, crisis support, behavior management and education.
- Review and evaluate progress reports and final reports in order to ensure proper reporting procedures as outlined by guidelines.
- Monitor performance and determine the need for improvements.
- Assist ensuring program operations and activities adhere to legal guidelines and internal policies.
- Responsible for supervising the reporting requirements under the program.
Case Manager
Shiloh Treatment Center
02.2017 - 10.2023
- Determines children requirements by completing intake interviews; determining the need for therapeutic medical, psycho-social, and psychiatric evaluations; reviewing therapist evaluations, treatment objectives, and plans.
- Responsible for working collaboratively with program administrators to ensure that collaborative process between unit supervisors, case managers and clinical staff occurs on a consistent and on-going basis to ensure that unit programming is developed, implemented, and maintained.
- Maintains children records by reviewing case notes; logging events and progress.
- Communicates children progress by conducting interdisciplinary meetings and evaluations; disseminating results and obstacles to therapeutic team and family; identifying treatment influences.
- Prepares children discharge/release by reviewing and amplifying discharge plans; coordinating discharge and post-discharge requirements; orienting and training family members; providing resources.
- Prepares reports by collecting, analyzing, and summarizing treatment, results data and trends.
- Responsible for coordinating case management services to include safe and timely release of UC in accordance with ORR policy and procedures.
- Supports development and implementation of service planning to ensure
- Ensures accurate and timely completion of documentation as required by state and federal regulations, to include ensuring that all services provided to youth are documented in the client record and required databases in accordance with state and federal regulations.
- Provides effective communication across departments and programs to ensure consistency of expectations, as well as works effectively as a member of interdisciplinary team.
Case Manager
BCFS Health And Human Services
11.2014 - 11.2015
- Complete intake assessments to assess the UC immediate needs
- Identify and make initial contact with prospective sponsors to identify and confirm relationships
- Assess prospective sponsors for any red flags including running criminal background checks and assessing other Household members
- Complete assessments according to ORR policies and time-frames
- Meet with the UC’s twice a week to ensure proper care and identify any problems or concerns
- In charge of employee work schedules and keeping track of time paid
- Reported and ensured to meet monthly milestones
Case Manager
Child Protective Services
11.2012 - 11.2014
- When a case is received, assess the child’s needs and obtain whatever testing, evaluations, records, or further assessments are needed
- Request or conduct home assessments of potential kinship providers for a child
- Develop a Child’s Service Plan to summarize the identified needs and indicate what plans have been established to address those needs
- Participate in department staffings and permanency conferences and in facility staffings that are held on the case
- Attend court hearings related to the child and family
- Visit with the child monthly or more often as needed to monitor the child’s needs, wishes, adjustment and progress while in care, and to help the child prepare for the identified permanency goal
- Documents case records by completing forms, narratives, and reports to form a written record for each client
- Develops and maintains effective working relationships between Child Protective Services staff and law enforcement officials, judicial officials, legal resources, medical professionals, and other community resources
Education
B.S. - PSYCHOLOGY
UNIVERSITY OF HOUSTON
Houston, TX01.2011
AA - LIBERAL ARTS
HOUSTON COMMUNITY COLLEGE
Houston, TX01.2009
Skills
Bilingual
- Analytical skills
- Decision making skills
- Problem solving skills
- Detail oriented
- Computer skills
- Client advocacy
- Progress monitoring
- Compliance monitoring
- Case assessment
- Time management
- Critical thinking
- Multitasking and organization
- Case management tracking
- Case planning
Languages
Spanish
Full Professional
Timeline
Lead Case Manager
Shiloh Treatment Center
10.2023 - Current
Case Manager
Shiloh Treatment Center
02.2017 - 10.2023
Case Manager
BCFS Health And Human Services
11.2014 - 11.2015
Case Manager
Child Protective Services
11.2012 - 11.2014
B.S. - PSYCHOLOGY
UNIVERSITY OF HOUSTON
AA - LIBERAL ARTS
HOUSTON COMMUNITY COLLEGE
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