Edmundo Mouet
FOH/ BOH
La Mesa,CA
Summary
Seasoned server with over 29 years of experience in high volume restaurants. A dynamic leader with expertise in customer relationship management and team leadership, honed at Ranchos Cocina, Nourish Cafe, and Flores (SF). Spearheaded menu overhaul, optimizing food costs and boosting satisfaction. Cultivated vendor partnerships for loyalty and growth. Enhanced brand reach through strategic social media initiatives. Proven track record in project management and customer retention, driving success and efficiency.
Overview
9
9
years of professional experience
2
2
Language
Work History
GM/Chef
Ranchos Cocina
12.2023 - 01.2026
- Led a full menu overhaul to optimize food costs while enhancing customer satisfaction
- cross trained BOH staff to insure operational redundancy
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Led social media strategy and collaborations to expand brand reach
Server
Flores/WildSeed
05.2021 - 11.2022
- Served food and beverages promptly with focused attention to customer needs.
- Actively promoted featured menu items and specialty drinks to enhance the guest experience and revenue
- Bussed and reset tables to keep dining room and work areas clean.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Manager
Nourish Cafe
11.2016 - 01.2019
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Ensured safe accommodation of guest allergy and dietary requirements
Skills
Customer relationship management
Timeline
GM/Chef
Ranchos Cocina
12.2023 - 01.2026
Server
Flores/WildSeed
05.2021 - 11.2022
Manager
Nourish Cafe
11.2016 - 01.2019
Quote
Business opportunities are like buses, there’s always another one coming.
Richard Branson