Tyjhai Calvin
Florence,SC
Summary
Dynamic leader with proven customer service excellence at Walmart, adept at resolving service issues and boosting team productivity through effective workflow enhancements. Skilled in maintenance and organizing schedules, I excel in heavy lifting and fostering positive customer relations, aligning departmental goals with strategic company vision.
Overview
3
3
years of professional experience
Work History
Maintenance
360 Clean
Effingham, SC
07.2024 - Current
- Cleaning mobile units and office buildings
Team Leader Manager
Walmart
Lake City, SC
07.2021 - 07.2024
- Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
- Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations.
- Led employee relations through effective communication, coaching, training, and development.
- Collaborated with senior management on strategic planning efforts, aligning departmental objectives with overall company vision.
Education
High School Diploma -
East Clarendon
Turbeville, SC05.2020
Skills
- maintenance
- Costumer service
- Organizing schedules
- Working freight
- Heavy lifting
Timeline
Maintenance
360 Clean
07.2024 - Current
Team Leader Manager
Walmart
07.2021 - 07.2024
High School Diploma -
East Clarendon