David Newman

Results-oriented and strategic-minded professional with a proven track record of driving revenue growth and operational efficiency for clients at NTT DATA Consulting. Skilled in developing and implementing strategic plans, analyzing data to identify opportunities, and managing project budgets to deliver cost savings. Adept at building and maintaining client relationships, facilitating stakeholder alignment, and executing tailored marketing and communication plans to achieve exceptional results.

Accomplishments:

• Led the strategy & operations teams to roll out a Workforce Management SaaS solution (WFM) that will drive future strategies and deliver effective payroll cost savings of 12M annually. WFM will impact over 2,000+ GAP stores and over 100,000 employees.
• Worked with NTT DATA science team to assess the business analytics needs and provided a strategic scalable solution for the client Everlake that has over $1.7 million policies with 200+ employees.
• Facilitated the data science team that created and delivered an Assorted Localization (AL) pilot model that impacted over 500+ stores, which incorporate machine learning. Worked cross-functionally with the data science and engineering teams, business development, and subject matter experts to design and execute strategic plans that fit the overall business needs.
• Managed project team of 25+ that deployed a SaaS solution that expanded a new loyalty rewards program to all stores (300+) and provinces in Canada (including Quebec province) and lift geographic restrictions.

Served as part of the leadership team for the Department of Technology. Led project administration of technology projects that focus on providing excellence in service delivery for project-based work to multiple departments and provides second-level support for incident and risk management relating to projects. Managed the complete communication process for the administration of Technology projects including project status, delays, and cost overruns. Responsible for project status assessment and communicating the status of multiple projects to the CIO, executive staff, department heads, project teams, and third-party vendors. Responsible for managing project risks, developing successful mitigation strategies for multiple projects simultaneously, and negotiating with senior staff and third-party vendors to resolve project issues.

Accomplishments:

• Managed team of 10+ that involved research and analysis of over 800 Buses, coordination of third-party vendors, and proactively communicated intricate information involving major technology project issues with the Authority senior staff.
• Delivered a strategic end-to-end business process solution that utilized technical resources for a SaaS-based solution platform, collaborating with a remote team of 50+, resulting in $820M in annual Corporate Card revenues.
• Spearheaded an internal MARTA program initiative that deployed a software application that helped the legal team of 12 members perform their job responsibilities better.

Managed the coordination of IoT Solution resources across all internal functional areas, ecosystem partners, and with KORE’s customers to ensure the proper delivery and implementation of IoT Solutions. Provided support to KORE’s internal teams and external clients including Briggs and Stratton Corporation requested custom software development for their client-facing platforms.

Accomplishments:

• Worked with Product Owners in Agile planning, pricing, and developing statements of work required to facilitate an integrated work effort for Briggs and Stratton e-commerce website that was budgeted up to $200K.
• Reduced ticket response times by 60% for Briggs and Stratton which involved working with internal KORE teams.
• Led proposal and SOW development efforts up to $1M with Briggs and Stratton Corporation, while seeking opportunities to introduce new and additional KORE service offerings.

Promoted to Senior Program Manager. Conducted end-to-end project management with AT&T Smart Cities program from initiation to the deployment of the Proof of Concept (POC). Projects and programs were customers facing that were typically budgeted from $1M to $5M that involved the implementation of IoT solutions. Managed the Spotlight City Portfolio and successfully deployed IoT Solutions within each of the 10 selected cities.

Accomplishments:

• Served as a Product Manager that pioneered clients’ visions with managing their expectations, while ensuring coordination across the teams to deliver 3 to 5 IoT Solutions within the 10 assigned cities. Managed a $10M Cities budget ($6M with total programs and $4M with events) and processed all invoices while meeting with finance quarterly to discuss quarterly budget forecasts.
• Provided qualitative and quantitative presentations weekly to Executive Leadership to keep them updated with the progression of the assigned AT&T Smart Cities program.

Organized and monitored departmental programs and services consistent with the goals and objectives of AT&T. Worked with project leads and staff to educate them on best practice project management tools and techniques and reinforces the utilization of these tools and techniques through feedback and demonstrated leadership. Served as a Program Manager for the Firewall upgrades and Neo New Build programs. Created and Managed program schedules from initiation to deployment.

Accomplishments:

• Provided overall direction and analytical guidance to project managers within multiple business units within the organization. Programs were generally budgeted up to $5M that involved new and enhanced technology. Some of the types of projects within the programs were IP/firewalls, CALICO/NEO deployments, core/support infrastructure, and New Technology Development.
• Developed a $10M budget and operating plan for each program. Developed an evaluation method to assess program strengths and identify areas for improvement. Wrote program funding proposals to guarantee uninterrupted delivery of services.

Served as a Program Manager for the Southeastern Region to support the rollout/release of the iPhone 4 and Apple iPads for AT&T. This deployment program was in extremely critical for contributing to AT&T’s 9.9% growth in wireless revenue.

Accomplishments:

• Developed and executed project management plans in collaboration with other stakeholders to monitor/control the IT Holiday Readiness Program, which supported AT&T’s 4.1M iPhones actions in 2010.
• Completed AT&T Initiatives and provided accurate and timely metrics to Executive Leadership that supported AT&T’s total net gain wireless subscribers of 2.8M.

Managed implementation projects with lottery terminals totaling $5 million, from conception to product deployment. Led highly effective project teams of up to 20 resources using waterfall and agile methodologies.

Accomplishments:

• Directed hardware and software rollouts/releases to 950 retail store locations, including all retail ECommerce systems: all store intranet communication systems and all stand-alone store kiosk systems. This represents the management of over $2M in hardware assets and another $2.5M in customer-facing software licensing and custom development.
• Managed 2 direct reports. Responsibilities included project billing/invoicing, budget forecasting, and contract management.