Patty S Ringo

• Education training for standard operating procedures for Food Safety related processes for over 100 managers
• Conduct training for Managers and help educate employees on food safety practices and GMP policies.
• Develop relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
• Created contact information databases for targeted areas of potential customers
• Created scripted sales pitch for contractors who work to help business grow
• Observed and learned regulations specific to customer's state requirements with regards to food safety and responsible sales of alcohol
• Negotiated pricing and payment terms with customers when possible to close deals and fill seats in classes
• Developed extensive knowledge of servsafe products and services to better assist customers.
• Build relationships with customers using strong persuasion and active listening skills.
• Conducted database research to identify potential leads and determine contact information.
• Assistance and education to restaurant owners and operators of Food Service Establishments, regarding food safety measures.

• Responsible for the execution of the full 8 day onboarding program for New Hires which included Food safety, Driving, Hospitality, and Culinary training .Facilitated and instructed on all Wonder competencies and training required to be completed before performing their roles. Responsible for scheduling, daily reporting, weekly and monthly content updates, along with cross functional work to ensure proper programs and solutions were in place
• Assisted employees in completing and processing forms and applications relating to onboarding, health insurance, tax deductions, and personal Info and I9 Documentation updates and changes in conjunct with employee life event changes, updates,inquiries and concerns.
• Created operations & statistics reports for stakeholders on a weekly basis to rectify outstanding issues internally when applicable.
• Resolved escalated problems, improved communications operation and provided exceptional internal and client support
• Interviewing-Terminating and providing reports to HR for people team
• Scheduling Staff using Dayforce-WhenIWork Staffing tools
• Organized welcome packages and icebreakers to get new hires quickly up to speed with colleagues and company details.
• Monitored new hire performance, compliance and progress with requirements to consistently meet deadlines.
• Trained new hires in technology required to access company systems and complete job tasks.
• Delivered outstanding customer service throughout the entire event planning process, resulting in repeat business from satisfied clients.
• Optimized workflow processes within the kitchen environment for greater efficiency during food preparation stages.
• Increased company visibility through targeted marketing initiatives, including participation in industry trade shows and networking events.
• Achieved cost savings while maintaining culinary excellence by sourcing locally produced ingredients whenever possible.
• Collaborated with event planners, venues, and vendors to ensure seamless integration of catering services into overall event design.
• Developed innovative menu offerings that consistently received positive feedback from clients and guests.
• Managed food inventory and supplies, reducing waste and maintaining optimal stock levels for diverse events.
• Led a team of catering staff to deliver exceptional service for various events such as weddings, corporate functions, and private parties.
• Assisted in the development of seasonal menus incorporating fresh ingredients that catered to a variety of palates.
• Maximized profitability by negotiating favorable contracts with suppliers and managing budget constraints effectively.
• Provided professional consultation on menu selection and event planning details for prospective clients.
• Trained new catering staff members on company policies, procedures, and best practices to maintain consistent service quality across all events.
• Enhanced client satisfaction by providing personalized catering services tailored to individual preferences and dietary requirements.
• Leveraged strong interpersonal skills to communicate effectively with diverse clientele regarding their unique needs and expectations.
• Established strong relationships with suppliers and vendors, ensuring reliable service and competitive pricing.
• Streamlined event preparation process for increased efficiency, ensuring timely delivery of high-quality catering services.
• Implemented strict food safety standards, maintaining a clean and sanitary work environment at all times.
• Continuously improved catering operations by staying informed on industry trends and incorporating best practices into daily routines.
• Designed catering menus containing ethnic food options to meet needs of diverse customer base.
• Observed federal and local kitchen safety regulations to prevent food borne illnesses.
• Set up and disassembled food service stations, equipment and furniture per contract specifications.
• Delivered catered food and supplies to facility for on-time set-up.
• Provided friendly, courteous service to create memorable moments for guests.
• Cleaned and organized kitchen stations to promote team efficiency.
• Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
• Offered vegetarian versions of frequently ordered entrees to appeal to health conscious customers.
• Researched menu options for customers with food allergies or special dietary preferences to accommodate varied dietary needs.
• Replenished banquet stations and verified food temperatures and cleanliness of service areas.
• Conducted walk-throughs of event areas to perform final inspections with customers and verify satisfaction of arrangements and provisions.
• Communicated with event coordinators and facility management to obtain appropriate catering accommodations.
• Served catering guests by fulfilling orders, communicating requests to kitchen staff and routinely inquiring about customer satisfaction.
• Collaborated with clients to plan event venues, menus and budgets.
• Created numerous appetizer, entree and dessert options to enable creation of customized menus.
• Maintained flexible work schedule to meet event needs.
• Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
• Developed menus for special occasions and catered events to match theme and requirements of clients.
• Supervised and trained junior catering staff to carry out correct tasks and apply best practices.
• Inspected catering equipment and utensils regularly to manage wear and tear.
• Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
• Arranged furniture and added decorations to assist in setting up for catering events.
• Monitored food preparation to determine correct temperature and proper cooking before serving.
• Oversaw catering orders to verify accuracy and completeness.
• Utilized culinary techniques to create visually appealing dishes.
• Set up and broke down kitchen for service.
• Disciplined and dedicated to meeting high-quality standards.
• Participated in food tastings and taste tests.
• Trained and mentored new staff members in kitchen safety, sanitation and cooking techniques.
• Implemented food cost and waste reduction initiatives to save money.

• Organized and facilitated Servsafe Compliance trainings
• Assisted customers with product selection by making recommendations and suggestions based on customer needs.
• Maintained up-to-date knowledge of sales, payment policies and security standards.
• Evaluated existing processes to help identify training gaps and assist to devise solutions for internal operations.
• Acted as team leader in group projects, delegating tasks and providing feedback

Developed innovative programs addressing community needs, leading to improved outcomes for beneficiaries.

• Mentored emerging leaders within the organization, cultivating a pipeline of talent for future leadership roles.
• Built strong community partnerships to support organizational goals and expand outreach efforts.
• Championed diversity, equity and inclusion initiatives within the organization resulting in strengthened relationships among staff members.
• Improved transparency with regular communication to board members, donors, and partners about organizational successes and challenges.
• Prioritized sustainability practices within daily operations which contributed positively towards environmental conservation efforts.
• Collaborated with external organizations on joint initiatives, maximizing impact through shared resources and expertise.
• Delivered engaging presentations at conferences and events on behalf of the organization, raising awareness about key issues.
• Led a diverse team of staff and volunteers, fostering an inclusive work environment that encouraged collaboration and professional growth.
• Launched successful advocacy campaigns that influenced public policy in favor of the organization''s mission.
• Seeking to established a robust volunteer recruitment program that attracted committed individuals passionate about the cause.
• Managed budgets responsibly, aligning resources with strategic priorities while maintaining fiscal discipline.
• Developed detailed plans based on broad guidance and direction.
• Established team priorities, maintained schedules and monitored performance.
• Assisted in organizing and overseeing assignments to drive operational excellence.
• Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.