Aubrey Jensen
Winter Haven,FL
Summary
At Dukes Brewhouse, I excelled in high-volume dining environments, enhancing customer satisfaction through meticulous coordination between kitchen staff and dining area. My expertise in food inspection and adeptness in managing group reservations significantly contributed to repeat customer visits, showcasing my ability to deliver unparalleled service and maintain seamless dining experiences.
Overview
1
1
year of professional experience
Work History
Restaurant Hostess
Dukes Brewhouse
08.2024 - 02.2025
- Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
- Watched dining area staff to evaluate server loads and calculate accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Constrained in Expo - Ensuring meals were delivered to the correct table in a timely manor.
- Trained in service tables with a high level of customer satisfaction
- Delivered unparalleled service to drive positive dining experience and repeat customer visits.
- Prepared dining room for service by cleaning , organizing tables and placing table settings.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
High School Diploma -
Polk State College
Winter Haven, FL05-2025
Skills
- Food inspection
- Kitchen staff coordination
- Group reservations management
- Table setting arrangements
- High volume dining
Timeline
Restaurant Hostess
Dukes Brewhouse
08.2024 - 02.2025
High School Diploma -
Polk State College
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