Katherine Reed
Mlis Student
Half Moon Bay,CA
Summary
Motivated and dependable Mlis student looking to gain hands on experience in the field. Eager to learn, grow, and support the strategic goals of the organization through team work and determination.
Overview
6
6
years of professional experience
8
8
years of post-secondary education
Work History
Customer Service Cashier
Friends Of California State Parks
Half Moon Bay, CA
03.2022 - Current
- Resolved customer complaints and maintained clean and tidy checkout area.
- Completed customer transactions and answered questions
- Take reservations
- Answer phones
- Counted money in drawers at beginning and end of each shift.
- Maintained awareness of surroundings and secured cash to minimize loss potential.
- Responded to park emergencies and delegated to the appropriate channels
Seasonal Customer Service Cashier
See's Candies
Half Moon Bay, California
02.2022 - 02.2022
- Maintained customer satisfaction with quick and professional handling of product returns.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
- Counted money in drawers at beginning and end of each shift.
- Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
- Maintained awareness of surroundings and secured cash to minimize loss potential.
- Used POS system to enter orders, process payments and issue receipts.
Customer Service Cashier
Oddyssea HMB
Half Moon Bay, California
10.2016 - 08.2019
- Resolved customer complaints and maintained clean and tidy checkout area.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Redeemed coupons to discount purchases.
- Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
- Occasional ordering
- Used POS system to enter orders, process payments and issue receipts.
- Assisted guests with creative projects
- Counted money in drawers at beginning and end of each shift.
Child Care
Dennis Loubal
Half Moon Bay, California
03.2016 - 01.2019
- Used positive reinforcement techniques to promote patience and other good behaviors in children.
- Kept areas clean, organized, and sanitized surfaces and toys.
- Cared for children ages 6 to 12 in nurturing and age-appropriate way.
- Woke and facilitated time management with morning tasks in preparation for the school day
- Transported children to school
Education
Master of Science - Library And Information Science
San Jose State University
San Jose, CA 01.2022 - Current
Bachelor of Arts - Anthropology + History
University of California, Santa Cruz
Santa Cruz, CA 09.2019 - 07.2021
Credits For Transfer
College of San Mateo
San Mateo, CA 08.2017 - 05.2019
High School Diploma -
Half Moon Bay High School
Half Moon Bay, CA 08.2013 - 06.2017
Skills
Flexible and Adaptable
Dependable and Responsible
Teamwork and Collaboration
Organization
Office 365
Attention to Detail
Experience
Half Moon Bay Historical Society Volunteer (April 2022 - ongoing)
- assist with and prepare local historical documents for digitization
Intern in USCS Zooarchaeology Lab (October 2019 - March 2020)
Supervisor: Dr. Diane Gifford Gonzalez - dianegg@ucsc.edu
- assign number to specimen
- record site info and burned bone characteristics on catalog card
- organize by site number and specimen number
- make accessible for others to add specimen to database
Affiliations
- Member of Asis&t since Feb 2022
Timeline
Customer Service Cashier
Friends Of California State Parks
03.2022 - Current
Seasonal Customer Service Cashier
See's Candies
02.2022 - 02.2022
Master of Science - Library And Information Science
San Jose State University
01.2022 - Current
Bachelor of Arts - Anthropology + History
University of California, Santa Cruz
09.2019 - 07.2021
Credits For Transfer
College of San Mateo
08.2017 - 05.2019
Customer Service Cashier
Oddyssea HMB
10.2016 - 08.2019
Child Care
Dennis Loubal
03.2016 - 01.2019
High School Diploma -
Half Moon Bay High School
08.2013 - 06.2017