Janel Davis
Philadelphia,USA
Summary
Strategic leader with a proven track record directing complex social service programs, managing substantial budgets, and fostering organizational development. Skilled in stakeholder relations and policy implementation to ensure program compliance and funding sustainability. Expertise in leveraging data analytics for strategic planning and innovation management, driving impactful results and continuous improvement within the organization.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Senior Director of Homeless and Social Service Programs
PHMC
Philadelphia, PA
01.2019 - Current
- Directs the operation and strategic planning of all Housing and Justice Related Services for homeless and social service programs, including: AACO/DHH programs (Emergency Financial Assistance, Food Voucher, and Transportation), (4) Emergency Housing Programs, (1) Transitional Housing Program, (1) HUD funded Permanent Housing Program, (7) LIHTC Permanent Supportive Housing Programs, (3) HUD funded Rapid Re-Housing Programs, (5) Homeless Prevention Programs, and (1) Intensive Medical Case Management Program. Also serves as the program liaison for City contracted employees.
- Provides direct supervision to six staff, with a total of thirty in the Homeless Services department.
- Serves as the HUD Authorized Official for all HUD-funded grants.
- Ensures that services and funding relationships are robust enough to meet or exceed strategic goals and objectives.
- Manages the onboarding of all full-time city contracted employees and correspondence with both the city and candidates regarding PHMC’s new hire onboarding process.
- Responsible for the fiscal management of all assigned program budgets, including monitoring spending, revisions, staff allocations, and budget development.
- Manages $15.5 million in grants (both Federal and state grant funding).
- Provides direct coordination with funding and regulatory bodies, including negotiation of contracts, program indirect and admin rates, implementation of new of updated regulations and reporting, and resolution of contract performance challenges.
- Ensures completion of yearly submission of grants for new (RFPs) and continued funding (RFIs) for the city, state, and Federal sources.
- Collaborates directly with Directors to ensure the compliance of program state and Federal performance outcomes of all Homeless Services Programs.
- Ensures the accurate submission of all APRs and CAPERs for all federally and state-funded programs and completion of yearly program renewals/continuation applications.
- Participates in all program monitoring reviews on both the State and Federal levels.
- Identifies new funding opportunities and directs the development and implementation of competitive funding applications.
- Seeks to leverage alternative non-federal dollars to maximize funding and operational resources.
- Responsible for overall leadership of staff in the development and implementation of short and long-range plans and policies.
- Acts as a liaison with city, state and Federal organizations/Funders including The Office of Homeless Services, AACO/DHH, HUD, Division of Housing and Community Development, Mayor’s Director’s Office, etc.
- Provides leadership and participation on various local and national committees on homeless and housing issues.
- In conjunction with the Compliance Dept., establishes uniform programmatic standards to ensure quality assurance and improvement across all homeless services programs.
- Ensures PHMC’s representation and participation at all homeless policy forums, committees, and activities.
- Maintains and develops program partnerships with other agencies (both internal and external).
- Ensures that all homeless services operational and program performance goals are met quarterly and develops internal metrics that are aligned with Funder outcomes to ensure program sustainability and compliance.
- Ensures PHMC’s representation and participation at all homeless policy forums, committees, activities, and events.
- Develops programs and partnerships with both in internal and external organizations.
- Program Contributions/Responsibilities:
Owner and Consultant
IamU Consulting Firm, LLC
Philadelphia, PA
10.2015 - Current
- Provides business consultant services to non-profit and for-profit businesses.
- Provides strategic planning to existing companies to support and enhance their mission and overall infrastructure.
- Provides start-up business services (i.e., completion of tax exempt 501c3 and LLC applications).
- Works with agency staff to identify opportunities to capitalize on the value of their resources, their expertise, and their name (or brand).
- Provides grant writing support to new and existing corporations and agencies.
- Works to enhance current programs and increase new services that support the organization’s mission while also generating income to subsidize established operations and current funding.
- Helps organizations diversify and enhance their core practices through a 3-step process of assessment, plan, and execution with on-going support.
- Program Contributions/Responsibilities:
Adjunct Professor
Alvernia University
Philadelphia, PA
10.2014 - 01.2020
- Responsible for the provision of the university courseware and curriculum.
- Assessed students’ knowledgebase, identifies their learning goals, and develops lessons to meet the same.
- Developed and managed syllabus materials.
- Coordinated courseware and curriculum with academic department chair.
- Developed and implemented effective teaching strategies that inculcate technology into lessons to make them more interesting and useful.
- Communicated with students outside of class to provide supplementary instruction, when necessary.
- Participated in faculty meetings involving departmental updates.
- Compiled tests, assignments or online discussion exercises that permit measurement of performance relative to standardized learning objectives.
- Evaluated and completed student performance based on course deliverables and course rubrics.
- Courses Taught: BH 203 – Neuropharmacology, SW 231 – Culturally Sensitive Human Service Practice, SW 201 – Introduction to Social Work, SW 202 – Social Services to Children, BH 203 – The Process of Aging, COMM 220 – Event Planning, BH 400 – Marriage and Family Counseling, HCS 320 – Healthcare Science and Cultural Competency, BH 230 – Assessment and Evaluation, PED 304 – Wellness for Life, SW 220 – Mental Health Across the Life Span, PSY 215 – Multicultural Issues in Psychology, BH 305 – Group Counseling
- Program Contributions/Responsibilities:
Director of Rapid Re-housing and Case Management Services
PHMC
Philadelphia, PA
09.2018 - 01.2019
- Responsible for a staff of nine, with direct supervision to three staff (Case Manager Supervisor for 2 EH programs and one transitional housing program, Program Manager for 2 Rapid Re-housing programs, and an Intensive Case Management program.
- Developed a time-limit pilot to decrease the length of stay in emergency housing for households whose VI-SPDAT scores are between 0 and 3: Average length of stay has been reduced from 193 days to 85 days as of March 5, 2019.
- Reviewed all HUD data reports monthly to address data errors and develops methods for addressing problem areas.
- Provided leadership for the integration of housing-focused and low-barriers models of case management.
- Oversaw the delivery of services and activities of individual programs based on funding, program mission, philosophies, goals, and objectives.
- Conducted monthly and quarterly quality monitoring reports based on state, local and federal funding guidelines.
- Observed, monitors, and evaluates case management service provision of evidence-based approaches to case management.
- Transcribed proposals and grants to acquire new Federal and State funded programs.
- Developed case management procedures to effectively meet OHS, HAP, ESG, and CoC funding guidelines.
- Attended monthly community supportive service agency meetings to increase housing, educational, and employment opportunities and resources for Emergency and Transitional housing program client base.
- Provided quarterly training to program managers and supervisors to increase knowledge of current industry/trends, resources, and evidenced-based practices.
- Monitored program data base, Homeless Management Information System (HMIS), monthly to ensure program and funding compliance.
- Maintained all expenditures for CoC federally funded program.
- Monitored all Office of Homeless Services (OHS) initiatives for adherence to guidelines and data requirements.
- Managed program budgets and ensures maximum utilization of both internal and external resources.
- Monitored all program contracts to ensure compliance with state, local and federal funding.
- Completed and monitors spending reports for CoC programs.
- Monitored and evaluates program outcomes for trends and opportunities for enhancement.
- Completed required reports for the Annual Program Reports (APR), Quarterly program reports (HAP), and attends monthly PPR (Participant Progress Review) meetings for all programs as required.
- Developed problem-solving techniques and strategies to assist program managers and supervisors with evolving funding climate changes.
- Attended and collaborates with funder during quarterly provider meetings for updates and changes in funding sources and resources for housing programs.
- Established strategic planning for managing gaps in supportive service programming for emergency and transitional housing client base.
- Maintained collaborative community agency relationships to support mission and objectives across all programs.
- Attended all OHS workgroup meetings for policy changes and new initiatives that affect Rapid Re-Housing, Transitional housing, and emergency housing programs.
- Responsible for direct hire of program staff and contractors.
- Program Contributions/Responsibilities:
Manager of Shelter Case Management
PHMC
Philadelphia, PA
02.2015 - 09.2018
- Operationalized the direct services and housing-focused integration for families and single persons experiencing homelessness in shelter-based, transitional and Rapid Rehousing programs, and is accountable for the provision of the Office of Homeless Services, Housing and Urban Development (HUD) Continuum of Care and Emergency Services Grant, funded performance targets.
- Oversaw a staff of eight, with direct supervision to three staff (Case Manager Supervisor for 2 EH programs and one transitional housing program, Program Manager for 2 Rapid Re-housing programs, and an Intensive Case Manager).
- Reviewed all HUD data reports monthly to address data errors and develops methods for addressing problem areas.
- Provided leadership for the integration of housing-focused and low-barriers models of case management.
- Oversaw the delivery of services and activities of individual programs based on funding, program mission, philosophies, goals, and objectives.
- Conducted monthly and quarterly quality monitoring reports based on state, local and federal funding guidelines.
- Observed, monitors, and evaluates case management service provision of evidence-based approaches to case management.
- Transcribed proposals and grants to acquire new Federal and State funded programs.
- Developed case management procedures to effectively meet OHS, HAP, ESG, and CoC funding guidelines.
- Attended monthly community supportive service agency meetings to increase housing, educational, and employment opportunities and resources for Emergency and Transitional housing program client base.
- Provided quarterly training to program managers and supervisors to increase knowledge of current industry/trends, resources, and evidenced-based practices.
- Monitored program data base, Homeless Management Information System (HMIS), monthly to ensure program and funding compliance.
- Maintained all expenditures for CoC federally funded program.
- Monitored all Office of Homeless Services (OHS) initiatives for adherence to guidelines and data requirements.
- Managed program budgets and ensures maximum utilization of both internal and external resources.
- Monitored all program contracts to ensure compliance with state, local and federal funding.
- Completed and monitors spending reports for CoC programs.
- Monitored and evaluates program outcomes for trends and opportunities for enhancement.
- Completed required reports for the Annual Program Reports (APR), Quarterly program reports (HAP), and attends monthly PPR (Participant Progress Review) meetings for all programs as required.
- Developed problem-solving techniques and strategies to assist program managers and supervisors with evolving funding climate changes.
- Attended and collaborates with funder during quarterly provider meetings for updates and changes in funding sources and resources for housing programs.
- Established strategic planning for managing gaps in supportive service programming for emergency and transitional housing client base.
- Maintained collaborative community agency relationships to support mission and objectives across all programs.
- Attended all OHS workgroup meetings for policy changes and new initiatives that affect Rapid Re-Housing, Transitional housing, and emergency housing programs.
- Responsible for direct hire of program staff and contractors.
- Program Contributions/Responsibilities:
Case Manager Supervisor
PHMC
Philadelphia, PA
10.2014 - 02.2015
- Responsible for the management of case management services for emergency and transitional housing programs. Supervises a team of two case managers. Develops and maintains strong community alliances with county/state agencies, housing programs and child-service program providers.
- Conducted monthly and quarterly quality monitoring reports based on state, local and federal funding guidelines.
- Observed, monitors, and evaluates case management service provision of evidence-based approaches to case management.
- Completed quarterly Performance Based Measurements to ensure compliance with federal funding and city contracts.
- Attended community supportive service agency meetings monthly to increase housing, educational, employment, and clothing resources for client base.
- Provided monthly training to case management staff to increase knowledge of current social work trends, resources, and evidenced-based case management practices.
- Monitored transition of clients to appropriate housing resources.
- Actively collaborated with various community task groups in addressing affordable housing and child development resources.
- Facilitated comprehensive Holistic Parenting Program (developed by Janel Davis) to help families with fostering secure attachments through evidenced-based therapeutic activities and techniques and understanding healthy child development and parent management techniques to support any maladaptive behavior functioning.
- Program Contributions/Responsibilities:
Property Manager
5 Stone Realty
Philadelphia, PA
09.2014 - 01.2015
- Responsible for direct management and oversight of commercial/residential properties.
- Established rental rate by surveying local rental rates, calculating overhead costs, depreciation, taxes, and profit goals.
- Oversaw repairs for contracted housing units.
- Managed daily operations of assigned properties.
- Filled and managed vacancies of assigned properties.
- Screened prospective tenants (i.e., performed criminal background and credit checks).
- Negotiated lease terms.
- Accomplished financial objectives by collecting rents, paying bills, forecasting requirements, preparing annual budget, scheduling expenditures, analyzing variances, and initiating corrective action.
- Maintained building systems by contracting for maintenance services and supervising repairs.
- Enforced occupancy policies and procedures.
- Prepared reports by collecting, analyzing, and summarizing data and trends.
- Program Contributions/Responsibilities:
Case Manager Supervisor
New Road to Success, INC
Philadelphia, PA
08.2011 - 08.2014
- Responsible for the provision of case management services to fifty-five women and 120 children in a homeless shelter program. Supervises a team of three case managers. Develops and maintains strong community alliances with county/state agencies, housing programs and child-service program providers.
- Conducted monthly and quarterly quality monitoring reports based on state and federal funding guidelines.
- Observed, monitors, and evaluates case management service provision of evidence-based approaches to case management.
- Completed quarterly Performance Based Measurements to ensure compliance with federal funding and city contracts.
- Attended community supportive service agency meetings monthly to increase housing, educational, employment, and clothing resources for client base.
- Provided monthly training to case management staff to increase knowledge of current social work trends, resources, and evidenced-based case management practices.
- Developed Parent Management Program to assist parents with healthy parenting techniques that promote developmentally targeted behaviors amongst their children; Thus far, the program has increased the output of developmental targets amongst children by 45%.
- Monitored and maintains fiscal funding and grant compliance.
- Developed all case management fiscal initiatives and monitors outcomes.
- Increased the percentage of successful, stable housing transition of clients by 10-15% per fiscal year.
- Program Contributions/Responsibilities:
Outpatient Therapist
The Progressions Companies Inc.
Philadelphia, PA
10.2012 - 09.2013
- Responsible for the provision of outpatient behavioral health services to children and adolescents. Utilizes various Cognitive Behavioral Therapy approaches to assist clients with moving towards changing the way they think, feel, and act despite the given environment.
- Provided individualized psychotherapy services for all families or individuals assigned to caseload.
- Formulated and implements individual and family treatment plans designed to strengthen intact families, reunite divided families, stabilize the placements of children in long-term foster families, and support individual growth.
- Arranged, coordinates, and monitors all goal progress of individuals according to outlined treatment plan goals.
- Maintained a complete and up-to-date case records for all assigned cases.
- Attended all case conferences, program meetings, and meetings with outside agencies involved with assigned cases.
- Attended bi-weekly supervision.
- Maintained all record keeping and documentation according to CBH outlined requirements.
- Program Contributions/Responsibilities:
Virtual Psychotherapist
Therapy Source
King of Prussia, PA
12.2012 - 08.2013
- Responsible for the provision of individual psychotherapy services to children and adolescents via secure teleconferencing room. Utilizes various therapeutic approaches and treatment modalities in assisting clients with adopting new coping methods and strategies for dealing with and understanding a range of psychological, emotional, and familial issues.
- Provided individualized psychotherapy services for all families or individuals assigned to caseload.
- Developed and implemented individual and family treatment plans designed to strengthen intact families, reunite divided families, stabilize the placements of children in long-term foster families, and support individual growth.
- Arranged, coordinated, and monitored all goal progress of individuals according to outlined treatment plan goals.
- Maintained all record keeping and documentation according to CBH outlined requirements.
- Attended all case conferences monthly with treatment plan team.
- Program Contributions/Responsibilities:
Behavioral Specialist Consultant/Mobile Therapist
Carson Valley Children’s Aid
Philadelphia/Norristown, PA
11.2008 - 09.2011
- Utilized “Talk Therapy” approaches to assist families and individuals with awareness of maladaptive behavior functioning thereby, assisting with the development and implementation of problem-solving/healthy coping skills. Utilized various behavioral therapy approaches (i.e., Cognitive Behavioral therapy, Narrative Therapy, Trauma-Focused Cognitive Behavioral Therapy, Structural Family Therapy, Psychoanalytic/Psychodynamic therapy).
- Conducted weekly individual and family psychotherapy sessions to families and adolescents in their home.
- Conducted monthly meetings with teachers and school staff regarding progress of clients, review, and assistance with development of Individualized Education Plans, and FBA assessments.
- Completed Functional Behavioral Assessments for new clients.
- Participated in program evaluations and insurance audits with Community Behavioral Health (CBH) and Magellan.
- Provided monthly supervision to Therapeutic Staff Support clinicians; thereby, transferred effective behavioral interventions that increased positive behavioral outcomes by 65%.
- Increased percentage of therapy retention of clients by 26%.
- Program Contributions/Responsibilities:
Lead Clinician
Carson Valley Children’s Aid
Philadelphia, PA
07.2010 - 08.2011
- Responsible for clinical assessments, weekly individual psychotherapy sessions with children and adolescents, and daily supervision of behavioral health staff. Utilization of various therapy models (i.e., Cognitive Behavioral therapy, Narrative Therapy, Trauma-Focused Cognitive Behavioral Therapy).
- Developed program for increasing classroom retention amongst students in STS program: Rate of retention being 90%.
- Increased the number of referrals for STS program by 20%; thereby, lending to program sustainment.
- Increased the percentage of student sustainability within program by 32%.
- Utilized theories of the human behavior and development model for its implications for a students’ participation in the learning process with all students (i.e., human growth and development, learning theory, systems theory, communications theory, social learning theory, and behavioral theory).
- Assisted in the development of Comprehensive Bio-psychosocial Evaluations for all new referrals.
- Completed Functional Behavioral Assessments (FBA) for all new referrals.
- Developed individualized treatment plans for students semi-annually and monitored the progress of student treatment plans monthly.
- Developed clinical trainings and seminars quarterly for STS staff to ensure utilization of evidenced-based models for promoting positive behaviors amongst children with behavioral disorders.
- Developed evidenced-based psychotherapy group curriculum; thereby, increased percent of group therapy participation by 50%.
- Developed behavioral data tracking program; thereby, increasing the percent of approved Community Behavioral Health authorizations for STS program by 25%.
- Program Contributions/Responsibilities:
Residential Family Therapist
Carson Valley Children’s Aid
Philadelphia, PA
09.2008 - 01.2010
- Utilized “Talk Therapy” approaches to assist families and individuals with awareness of maladaptive behavior functioning thereby, assisting with the development and implementation of problem-solving/healthy coping skills. (i.e., Cognitive Behavioral therapy, Narrative Therapy, Trauma-Focused Cognitive Behavioral Therapy, Structural Family Therapy, Psychoanalytic/Psychodynamic therapy).
- Conducted weekly individual and family psychotherapy sessions to adolescents and their families at residential treatment program.
- Developed evidenced-based psychotherapy group curriculum; thereby, increased percent of group therapy participation by 60%.
- Increased percentage of therapy retention of clients by 50%.
- Program Contributions/Responsibilities:
Case Manager/ Lead Case Manager/Case Manager Supervisor
SELF, Inc.
Philadelphia, PA
10.2004 - 03.2010
- Responsible for the provision of case management services to ninety women, 199 men, and forty-five paramour families in three homeless shelter programs. Supervised a team of twelve case managers. Developed and maintained strong community alliances with county/state agencies, housing programs and child-service program providers.
- Conducted monthly and quarterly quality reviews based on state and federal funding guidelines.
- Observed, monitored, and evaluated case management service provision with monthly individual clinical supervision.
- Completed quarterly Performance Based Measurements reports to ensure compliance with federal funding and city contract.
- Attended supportive service agency meetings monthly to increase housing, educational, and employment resources for client base.
- Provided monthly training to case management staff to increase knowledge of social work trends, resources, and evidenced-based case management practices.
- Managed a caseload of 10-30 single, paramour, and/or families as a case manager.
- Responsible for the monitoring of three hundred case managed cases as case manager supervisor at 3 emergency housing programs.
- Developed monthly monitoring system to ensure evidenced-based effective case management techniques of case manager staff.
- Assisted in the development of program evaluations and program development to increase sustainability and funding of shelter programs.
- Program Contributions/Responsibilities:
Education
Master of Social Services - Clinical Social Work
Bryn Mawr College
Bryn Mawr, PA05.2009
Bachelor of Science - Sports and Recreation Management
Temple University
Philadelphia, PA05.2004
Skills
- Case Planning & Management: Expert, Currently used/20 years
- Client Advocacy: Proficient, Currently used/20 years
- Community-Client Relations: Proficient, Currently used/18 years
- Client Needs Assessment & Response: Expert, Currently used/20 years
- Program Compliance Monitoring: Proficient, Currently used/13 years
- Program Administration & Policy Development: Proficient, Currently used/13 years
- Staff Development & Supervision: Proficient, Currently used/13 years
- Interagency Partnerships / Referrals: Proficient, Currently used/15 years
- Life-Skills Counseling: Proficient, Currently used/13 years
- Collaborative leadership
- Culture transformation
- Team management
- Policy development
- Policy implementation
- Innovation management
Certification
Mental Health First Aid Certified Instructor, First Aid and CPR for Infant, Child and Adult, CPI Nonviolent Crisis Prevention, PCPC Certified, Ethics Training Workshop, Confidentiality Training Workshop (8 hours), Medication Management Training (10 hours), Co-Occurring Disorders in Adolescents Training (4 hours), Domestic Violence Training (8 hours), Trauma-Focused CBT Training (10 hours), and a host of Autism Specific Trainings: Harm Reduction, Healthcare for the Homeless.
Community Involvement
Roadmap to Homes Board of Directors Member (formally Philadelphia’s Continuum of Care Board) 2019 - 2021
Additional Information
Committed to improving the quality of life for vulnerable populations. Special interests include enhancing culturally competent services and policies for underprivileged communities, families, and individuals.
Timeline
Senior Director of Homeless and Social Service Programs
PHMC
01.2019 - Current
Director of Rapid Re-housing and Case Management Services
PHMC
09.2018 - 01.2019
Owner and Consultant
IamU Consulting Firm, LLC
10.2015 - Current
Manager of Shelter Case Management
PHMC
02.2015 - 09.2018
Adjunct Professor
Alvernia University
10.2014 - 01.2020
Case Manager Supervisor
PHMC
10.2014 - 02.2015
Property Manager
5 Stone Realty
09.2014 - 01.2015
Virtual Psychotherapist
Therapy Source
12.2012 - 08.2013
Outpatient Therapist
The Progressions Companies Inc.
10.2012 - 09.2013
Case Manager Supervisor
New Road to Success, INC
08.2011 - 08.2014
Lead Clinician
Carson Valley Children’s Aid
07.2010 - 08.2011
Behavioral Specialist Consultant/Mobile Therapist
Carson Valley Children’s Aid
11.2008 - 09.2011
Residential Family Therapist
Carson Valley Children’s Aid
09.2008 - 01.2010
Case Manager/ Lead Case Manager/Case Manager Supervisor
SELF, Inc.
10.2004 - 03.2010
Bachelor of Science - Sports and Recreation Management
Temple University
Master of Social Services - Clinical Social Work
Bryn Mawr College