Hi, I’m
Johnny Williams
Hampton
Summary
Forward-thinking team leader with a proven ability to efficiently manage departments and achieve goals. Successful track record in matching employees with roles that optimize performance. Proactive and hardworking individual dedicated to continuous operational improvement. Organized and dependable candidate adept at managing multiple priorities with a positive attitude. Willing to take on additional responsibilities to meet team goals
Overview
8
years of professional experience
1
Certification
Work History
Atlanta Gas Light
Field Specialist / Above Ground
03.2020 - Current
Job overview
- Established positive customer relationships by providing punctual, cost-effective solutions.
- Followed safety procedures to avoid injuries in field.
- Responded quickly to emergency calls for timely on-call support.
- Discussed and recommended service options with customers and explained costs involved.
- Operated hand tools and power equipment according to company safety procedures.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
Spectrum
Field Technician II
03.2019 - 03.2020
Job overview
- Communicated with customers to provide updates, gather information and resolve issues.
- Communicated with supervisor to report progress, discuss issues and seek guidance.
- Collaborated with other field technicians to resolve complex technical issues.
- Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
- Delivered high-quality work by diligently following standard operating procedures.
- Identified potential problems and prevented equipment failure through performing regular equipment inspections.
- Utilized safety practices with no complaints or accidents.
NexGen Utility Soultions
Field Meter Installer
08.2018 - 03.2019
Job overview
- Installed, inspected and tested electric meters, relays and power sources to detect causes of malfunctions and inaccuracies using hand tools and testing equipment.
- Collaborated with team members to complete customer requests and orders on time.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
Airport Terminal Services Inc
Ramp Manager
03.2016 - 08.2018
Job overview
- Guided aircraft into and out of parking positions using hand signals.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
- Tracked flight schedules to promote on-time landings and avoid loading delays.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 20 daily flights.
- Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
- Connected electrical power unit and hoses to aircraft.
- Coordinated ground crew activities to complete objectives on schedule.
- Positioned and towed aircraft from remote locations of airport to designated areas for operation.
Education
Technical College of The Lowcountry, Beaufort, SC
Associate of Science from General Electronics
03.2014
University Overview
- Awarded
- 3.85 GPA
Skills
- Time Management
- Active Learning
- Microsoft Outlook
- Microsoft Windows
- Report Writing
- Hand and Power Tool Operation
- Facilities Painting and Repair
- Technical Documentation Interpretation
- Field Operations
- Judgment and Decision-Making
Affiliations
- South Metro Local Front Office Committee Chairman
- VETNET (ERG)
Certification
- Field Advisor
- First Responder
- Basic Meter Activation
Additional Information
Completed Foreman Shadowing with Clayton Service Center. May 1st-2nd, 2023, August 21st - Sep 1st 2023
Timeline
Field Specialist / Above Ground
Atlanta Gas Light
03.2020 - Current
Field Technician II
Spectrum
03.2019 - 03.2020
Field Meter Installer
NexGen Utility Soultions
08.2018 - 03.2019
Ramp Manager
Airport Terminal Services Inc
03.2016 - 08.2018
Technical College of The Lowcountry
Associate of Science from General Electronics
- Field Advisor
- First Responder
- Basic Meter Activation
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