Jennifer Montoya
Castaic,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
Junior Recruiter
Leap Inc
Woodland Hills, California
01.2024 - 12.2024
- Sourced and screened potential candidates for open positions nationally for brands on the Leap platform.
- Reviewed resumes, conducted phone screens, and managed candidate pipelines.
- Conducted in-depth interviews with top candidates to assess skills and fit.
- Provided feedback to unsuccessful applicants on the status of their applications.
- Managed full-cycle recruiting process, from sourcing candidates to extending offers.
- Acted as a brand ambassador, promoting the company's values and culture to potential candidates.
- Responded promptly to inquiries from applicants regarding their application status.
- Conducted initial phone screens and coordinated interview schedules with hiring managers.
Store Leader Oliver Cabell
Leap Inc
Woodland Hills
03.2022 - 12.2024
- Maintained store operations by following policies and procedures; completed reports.
- Resolved customer service issues to ensure customer satisfaction.
- Hired, trained, and evaluated personnel; addressed employee concerns and grievances.
- Collected data for new brand
- Submitted weekly feedback to brand on trends and client requests
- Monitored inventory levels, placed orders for new stock as needed.
- Biweekly Visual merchandising updated and submitted to brands for approval
- Managed all aspects of store operations including staffing schedules, budgeting.
Store Manager
Foot Locker
Antelope Valley, United States
11.2020 - 03.2022
- Successfully increased employee retention a with positive work environment
- Managed a team of 18-25 employees PT- full time and ASMs
- Planted and grew strong business relationships with customers
- Created a safe environment for all associates to share and innovate ideas to improve on areas of the business we had opportunities in
- Market Leader: In this role I was assigned 2 store locations I overlooked to help and guide
- I was the assigned to help and attend Inventories / Audits throughout the district
- Held a high level partnership with Auditor
- Assisted with the development of all ASMs and Sales Leads in the district and was able to create roadmaps of future promotions
- Partnered with all managers in the district to identify talent and next 'upcoming managers'
- Part of External Bench projects that helped identify talent outside our hiring portals and was successfully able to bring on 3 full time associates to my district and outer market store
Store Manager
Foot Locker
Panorama City, United States
01.2020 - 11.2020
- Developed PT associates to company expect
- Promoted ASM to higher volume locations
- Exceeded company standards operationally
- Was able to connect to community/ area, maintained close relationships with customers
- Followed CDC guidelines at the start and end of Covid-19
- Managed team of 8-15 associates
Store Manager
Foot Locker
Valencia, United States
09.2019 - 01.2020
- Learned 'Mens' side of the Business
- Co-Managed at a high level and developed higher level of communication/ Partnership with Peers
- Expanded my knowledge on operations and visual expectations
- I was able to apply them successfully to where I was able to help other stores when needed
- Managed 8-15 associated
- Fun Fact: purchased my first pair of Jordans
Store Manager
Six:02 (Foot Locker)
Sherman Oaks, United States
10.2018 - 09.2019
- Successfully build connections with customers to add them to our 'Styling Sessions'
- Built client books and profiles for customers to suggest product coming in that fits their style and fitness/ style needs
- Development of associated on all levels
- Organized and held in store activations along with partnerships of neighboring retails stores and shops such as Pressed Juicery, Sunglass Hut, Starbucks, Equinox, Zumba sessions, etc to help drive sales and exposure to location
- Kept up with trends and turned in weekly recaps on business/ need and customer wants
- Continued my journey on identifying external talent to fit 'Muse' Styles Celebrities such as Saweetie, The Game's Wife, Blac Chyna, and a few others
Store Manager
Six:02 (Foot Locker)
Thousand Oaks, United States
03.2015 - 10.2018
- Began Journey on identifying external talent to fit muse 'Grace'
- Built client books and booked styling sessions with customers by identifying what their needs were and aligning with what inventory we were receiving
- Created connections with locations in and outside the mall to start and organize in store activations and held workout sessions in store to spread awareness of our store and build more clients/ repeat customer
- Successfully learned operational standards and applied them daily
- Collected more shoes and outfits then I ever needed
- Styled celebrities such as Jordan Woods, Jessica Dime from Love and Hip Hop, Niecy Nash and a few others
Store Manager
Lady Foot Locker
Sherman Oaks, United States
02.2015 - 03.2015
- Short timeframe at this location
Store Manager
Lady Foot Locker
Valencia, United States
10.2013 - 02.2015
- First store I managed
- All locations I managed were at or above expectations with Audit results
Education
Pierce Collage -
Pierce Collage
Woodland Hills, CA02.2012
High School -
Valencia High School
Valencia, CA05.2010
Skills
- Time Management
- Problem Solving
- Interpersonal communications
- Training and staffing development
- Adaptability Skill
- Resume scanning
- Team collaboration
- Applicant sourcing
- Applicant assessment
- Pre-screening candidates
- Candidate interviews
- Offer letters
- Recruiting and sourcing
Hobbies and Interests
- Hiking
- Amusement Parks
- Road Trips
- Crafting
- Animals
- Music
- Family
Languages
- English, Full Professional Proficiency
- Spanish, Professional Working Proficiency
Timeline
Junior Recruiter
Leap Inc
01.2024 - 12.2024
Store Leader Oliver Cabell
Leap Inc
03.2022 - 12.2024
Store Manager
Foot Locker
11.2020 - 03.2022
Store Manager
Foot Locker
01.2020 - 11.2020
Store Manager
Foot Locker
09.2019 - 01.2020
Store Manager
Six:02 (Foot Locker)
10.2018 - 09.2019
Store Manager
Six:02 (Foot Locker)
03.2015 - 10.2018
Store Manager
Lady Foot Locker
02.2015 - 03.2015
Store Manager
Lady Foot Locker
10.2013 - 02.2015
Pierce Collage -
Pierce Collage
High School -
Valencia High School