Summary
Overview
Work History
Education
Skills
Timeline
Generic

Takyra West

Summary

Dedicated Medical Assistant/Direct Care Worker brings over 5-year background visiting patients in-home and conducting physical assessments, dressing wounds and assisting with bathing and grooming activities. Polite and courteous professional with in-depth knowledge of CPR and first aid. Committed to collaborating with physicians and families to provide quality patient care.

Overview

8
8
years of professional experience

Work History

Medical Assistant Preceptor

Oak Street Health
04.2024 - Current
  • Regional training lead for onboarding, implementations, and remediation
  • Helps new Oakies put into practice what they have learned in onboarding and assess readiness to perform independently in the role
  • Delivers operational and clinical best practices in precepting new Oakies
  • Provides regional float coverage in MA role
  • Collecting and documenting information from our patients via lab, point of care tests, imagining or via external medical records
  • Among key metrics that inform medical assistants work are Screening and Vaccination, Quality, and Unmatched Patient Experience
  • Timely Care Req responsiveness as described above
  • Employee orientation and scheduling
  • Precepted new medical assistants following established standards of practice and organizational policies
  • Contributed subject matter expertise toward improving overall training program and skills displayed by medical assistants
  • Supervised laboratory and clinical work, offering knowledgeable advice to advance learning and abilities
  • Evaluated staff to identify knowledge gaps and conduct thorough assessments
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.

Home Health Aide

Suma Home Care
04.2024 - Current
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Improved patient well-being by providing compassionate and attentive personal care.
  • Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.

Medical Assistant

Oak Street Health
12.2022 - 04.2024
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.

Inpatient Phlebotomist

GHR HealthCare Temp Agency
02.2022 - Current
  • In a hospital inpatient setting, performs venipuncture and capillary puncture blood collection according to laboratory policies, procedures, and regulatory standards
  • This includes Intensive Care Units, Medical Nursing Units, Emergency Department, and Trauma Bay
  • Optimizes patient care by providing timely and accurate collection of blood specimens on both pediatric and adult patients
  • Maintains patient safety by accurately identifying patients and associating the collected sample with the patient
  • Follows all proper organizational Infection Control procedures and isolation protocols, including but not limited to Airborne, Droplet, and Contact Isolation
  • Uses technology such as computer applications to organize and facilitate efficient patient care
  • Works continually within multidisciplinary teams
  • This includes but is not limited to response to code situations (patient requiring resuscitative efforts) such as Trauma, Stroke, Hemodynamic Stability, and Cardiac events
  • Performs blood collection in environments of extreme stress and difficult emotional situations with proficiency
  • Navigate and mitigate work within a hazardous environment utilizing critical thinking and situational awareness
  • Carries out lab testing at the bedside with point of care testing devices including performance, evaluation, and troubleshooting of quality control on bedside analyzers

Medical Assistant outpatient/ Urgent Care

Mainline Health
03.2022 - 11.2022
  • Relaying messages to Providers per patient's requests
  • Handled patient prescription requests and coordinated with pharmacies, nurses, and Primary Care Physicians regarding medical care
  • Email patients with their results and call-in results to patients
  • Handle all patient's family member phone calls while keeping patient confidentiality
  • Triaging patients into the exam room including vitals sign and health assessment
  • Triaged patients and obtained chief complaints, medical histories and medication intake
  • Monitored and recorded vital signs for about 40 patients per day
  • Performed approximately 5 - 10 phlebotomy sticks and EKGs per day
  • Collected various specimens such as stool, urine and blood and prepared them for the lab
  • Handled Urinalysis procedures using the urine dipstick
  • Administered rapid strep tests in addition to One step pregnancy test
  • Assisted with other procedures such as Ear Irrigations and Spirometry tests
  • Relayed messages from patients to the physicians regarding their prescriptions in addition to calling in these prescriptions

Shift Administrator/Medical Receptionist/Medical Assistant

AFC URGENT CARE
10.2019 - 03.2021
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
  • Maintained personnel records and updated internal databases to support document management.
  • Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
  • Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
  • Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
  • Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
  • Established an organized filing system that streamlined document retrieval and reduced misplaced files.
  • Maintained accurate documentation of company policies and procedures for easy reference by all employees.

Direct Care Worker

Ameribest Home Care
04.2020 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Provided emotional support to patients during difficult times, fostering a sense of trust and psychological wellbeing.
  • Assisted patients with daily living activities such as bathing, dressing, grooming, and feeding for improved quality of life.
  • Delivered exceptional service by prioritizing patient safety while maintaining confidentiality according to HIPAA guidelines.
  • Managed challenging behaviors effectively using appropriate de-escalation techniques and crisis intervention strategies when necessary.
  • Demonstrated empathy and understanding while addressing the diverse cultural, social, emotional, or intellectual needs of each patient.

Medical Assistant

Rothman Institute
09.2016 - 10.2020
  • Assisted multiple providing doctors per day
  • Prepared/Distributed phlebotomy for lab test and took vital signs
  • Used Vision Software to update and enter data, maintained patient scheduling
  • Answered all phone calls and scheduled appointments
  • Clean and restock all rooms with supplies

Education

Phlebotomist -

GET Phlebotomy Trained & Certified, LLC
03.2022

MA Certificate / Diploma - Medical Assistant Program

Everest Institute
Bensalem, PA
10.2013

Skills

  • Patient Care
  • Meal Preparation
  • Personal Hygiene Assistance
  • Feeding Assistance
  • HIPAA Compliance
  • Medical terminology knowledge
  • Vital Sign Monitoring
  • Clinical Documentation
  • Phlebotomy
  • Phlebotomy Techniques
  • Patient Assessments

Timeline

Medical Assistant Preceptor

Oak Street Health
04.2024 - Current

Home Health Aide

Suma Home Care
04.2024 - Current

Medical Assistant

Oak Street Health
12.2022 - 04.2024

Medical Assistant outpatient/ Urgent Care

Mainline Health
03.2022 - 11.2022

Inpatient Phlebotomist

GHR HealthCare Temp Agency
02.2022 - Current

Direct Care Worker

Ameribest Home Care
04.2020 - Current

Shift Administrator/Medical Receptionist/Medical Assistant

AFC URGENT CARE
10.2019 - 03.2021

Medical Assistant

Rothman Institute
09.2016 - 10.2020

MA Certificate / Diploma - Medical Assistant Program

Everest Institute

Phlebotomist -

GET Phlebotomy Trained & Certified, LLC

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Takyra West