Hawk Soft
Lizbeth Lopez
Personal Lines Account Manager
Elgin,IL
Summary
Results-driven Personal Lines Manager with 12 years of experience in Personal Lines Manager role. Demonstrated success in growing sales and improving productivity. Highly analytical problem-solver with quality-focused approach.
Overview
15
15
years of professional experience
1
1
Language
Work History
Personal Lines Manager
EPIC ONE insurance group
Elgin, IL
04.2014 - Current
- Oversaw all activities and transactions within personal lines department.
- Maintained records and stayed current with policy renewals.
- Evaluated prospect's current insurance program and offered alternatives.
- Handled account auditing, endorsements and invoicing.
- Stayed in contact with carriers, underwriters and marketing personnel.
- Offered broadest possible coverage for new and existing business clients in order to maximize sales.
- Remained up to date on forms, rates, and types of coverage.
- Processed direct bills, state filings and notary bonds.
Personal Lines Account Manager
Vantage Insurance Group
Elgin, IL
05.2010 - 06.2013
- Provided advice and counsel on personal lines matters.
- Handled account auditing, endorsements and invoicing.
- Collected premiums on or before effective date of coverage.
- Met with customers to provide information about available products and policies.
- Conducted annual reviews of existing policies to update information.
Sales Associate
Ron Hopkins Ford
12.2004 - 09.2006
- Connect with prospective customers and facilitate the sales process
- Process sale transactions and offer customers a high level of individualized service
- Coordinate the approval paperwork
- Work as part of a team to provide clients with the best possible service
- Keep apprised of inventory levels and educate myself on the cars being sold
Sales Associate
Thermal Bags by Ingrid
12.2003 - 12.2004
- Cold call and engage prospective clients
- Solicit sales from current customers by connecting over the phone.
Customer service rep
Casa Blanca realtors
02.2002 - 12.2003
- Developed and maintained list of available properties suited to different needs and budgets for both commercial and industrial use
- Coordinated appointments to show marketed properties.
- Maintained efficient office operations by handling errands and administrative functions.
Education
Associate of Arts - Business Management
Elgin Community College
Elgin, ILSkills
Personal Lines insurance expertise
Client relations expert
Sales support
Policy renewals
Quote information
Quotes and sales
Client needs analysis
Auto insurance
Software
Timeline
Personal Lines Manager
EPIC ONE insurance group
04.2014 - Current
Personal Lines Account Manager
Vantage Insurance Group
05.2010 - 06.2013
Sales Associate
Ron Hopkins Ford
12.2004 - 09.2006
Sales Associate
Thermal Bags by Ingrid
12.2003 - 12.2004
Customer service rep
Casa Blanca realtors
02.2002 - 12.2003
Associate of Arts - Business Management
Elgin Community College