Doris V. Martinez
Allentown,PA
Overview
26
26
years of professional experience
Work History
Assistant General Property Manager
Park City 3&4 Apartments Inc
01.2001 - 01.2022
- Tasked with daily operations of managing a Co-op complex of over 1,000 residential apartments, 2 parking garages, outdoor pool facility, and numerous professional offices (medical offices, daycares, interdisciplinary learning school)
- General office duties including answering phone calls, handling resident concerns and issues, front desk receptionist, filing, letter writing, accepting payments, etc
- Scheduling appointments and coordinating meetings
- Overseeing and approving renovations, moving permits, worker's comp, disability, and insurance claims, etc
- Preparing resale and sublet applications for Co-op board by reviewing applications, paystubs, tax returns, credit reports, bank account information, etc
- Filling out Bank & Appraisal Questionnaires for prospective residents
- Coordinating apartment transfers and sales
- Upkeeping resident databases
- Manage daily maintenance requests which range from minor leaks and repairs to major emergencies
- Filing and coordinating with NYC Department of Finance to ensure tenants are receiving their exemption and STAR benefits
Office Manager
Center for Eye Care & Surgery
01.1996 - 01.1999
- Managed daily office operations including:
- Word processing, sorting and prioritizing mail, faxing, photocopying, and filing
- Coordinated entire appointment and surgery calendar for several physicians and Spanish speaking patients
- Ordered, received, and verified vendor deliveries
- Answered phones and handled patient inquiries, concerns, comments, etc
- Processed payroll for office staff
- Responsible for insurance billing and recording payments
- Handled and approved returns, exchanges, and refunds
- Opened, closed, and secured office at the beginning and end of each workday
Education
Physical Therapy
La Guardia Community College
QueensSkills
Sales and Rental Recordkeeping
Customer service skills
Skillful communication
Dedication to service
Ability to network
Time management
Emotional intelligence
Integrity
Languages
Additional Information
- Seeking new employment discreetly, references available upon request
Languages
English
Professional
Spanish
Professional
Timeline
Assistant General Property Manager
Park City 3&4 Apartments Inc
01.2001 - 01.2022
Office Manager
Center for Eye Care & Surgery
01.1996 - 01.1999
Physical Therapy
La Guardia Community College
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