Jzayla Porter
Plainfield,IL
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach. My goal is to obtain a position in the company where I can be effective with the opportunity for professional growth.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Retail Associate
Michael Kors
Aurora, IL
10.2020 - Current
- Stocked and cleaned shelves while maintaining neat and orderly store.
- Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
- Maintained current store, product and promotional knowledge to drive consistent sales.
- Carried out duties within fast-paced retail environment, providing organized stocking methods and plans.
- Engaged customers with friendly smile and knowledgeable support to promote sales and build loyalty.
Internship Student
Will County Sheriff
Joliet, IL
01.2022 - 05.2022
- Completed 360-hour internship focused on police department patrols, investigations, traffic, and court room cases.
- Shadowed staff and learned advanced work.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our services.
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
- Learned more about Laws and its changes
- Knowledge about criminal justice system
- Public safety
- Utilized and became familiar with police department software/law enforcement programs.
Residents Assistant
Aurora Care
Aurora, IL
01.2020 - 03.2022
- Satisfied residents by delivering speedy and expert service for all personal needs.
- Ordered, organized, and rotated supplies.
- Helped Nurses improve area operations by sharing residence feedback and contributing new ideas.
- Engaged client in physical and mental activities to sustain quality of life.
- Tracked and reported clients' progress based on observations and conversations.
Retail Assistant Manager
Children's Place Inc.
Peoria, IL
04.2019 - 01.2020
- Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
- Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
- Taught junior employees how to meet operational and sales goals with proactive strategies.
- Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
Education
Bachelor of Arts - LawEnforcement/Psychology
Western Illinois University
Macomb, IL05.2022
Associate of Arts - Law Enforcement
Illinois Central College
Peoria, IL05.2020
Skills
- Strong Communication
- Computer Proficiency and Microsoft Office
- Organization
- Customer Service
- Supervision and Training
- Inventory Management
- Energy and Physical Stamina
- Adaptable and Flexible
- Community Relations
- Critical Thinking
Affiliations
Rotaract club
Certification
Mental Health First Aid, Illinois Central College- 2017
Timeline
Internship Student
Will County Sheriff
01.2022 - 05.2022
Retail Associate
Michael Kors
10.2020 - Current
Residents Assistant
Aurora Care
01.2020 - 03.2022
Retail Assistant Manager
Children's Place Inc.
04.2019 - 01.2020
Bachelor of Arts - LawEnforcement/Psychology
Western Illinois University
Associate of Arts - Law Enforcement
Illinois Central College
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