Linda Fell
Charlotte,MI
Summary
Dynamic candidate with a proven track record at Ace Hardware - Charlotte and Allied Office Interiors, Inc, excelling in customer service and office management. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
29
29
years of professional experience
Work History
Sales Associate
Ace Hardware -Charlotte
06.2020 - 02.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently.
- Built relationships with customers to encourage repeat business.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Office Coordinator/Senior Executive Secretary
Allied Office Interiors, Inc
02.1994 - 10.2004
- Executive Secretary to Vice-Presidents of Sales and Marketing. Preparing required documents, execution of requests and ensuring their punctuality.
- Contributed to business development by identifying potential growth and networked with other business professionals at B.N.I. weekly.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Maintained a clean, organized workspace and office environment.
- Oversaw office supply by proactively ordering all supplies needed for maintaining workflow of office and warehouse staff.
- Streamlined office operations by implementing efficient filing systems.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls.
- Coordinated with IT department to upgrade office technology, enhancing overall efficiency and data security.
- Organized successful events for company-wide meetings and events by coordinating logistics, managing invitations, and overseeing event execution.
Education
Associate of Arts - Business Administration
Baker College
Jackson, MI05-2004
Skills
- Teamwork and collaboration
- Time management
- Multi-tasking strength
- Reliable and punctual
Timeline
Sales Associate
Ace Hardware -Charlotte
06.2020 - 02.2023
Office Coordinator/Senior Executive Secretary
Allied Office Interiors, Inc
02.1994 - 10.2004
Associate of Arts - Business Administration
Baker College
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