Destini Thurman
Carrollton,Texas
Summary
Highly organized and detail-oriented Office Coordinator with 5+ years of experience in managing office operations, coordinating executive schedules, and supporting senior management. Seeking to leverage my administrative expertise, strong communication skills, and proactive problem-solving abilities as an Executive Assistant to contribute to the efficiency and effectiveness of the organization.
Overview
6
6
years of professional experience
Work History
Office Coordinator
OneSource Virtual
08.2022 - Current
- Managed daily office operations, including scheduling, correspondence, and supply inventory
- Coordinated executive travel arrangements, meetings, and events, ensuring seamless execution
- Developed and implemented office procedures, resulting in a 15% increase in operational efficiency
- Provided administrative support to senior executives, including preparing reports, handling confidential information, and liaising with clients and stakeholders
- Streamlined office communication systems, reducing response times by 20%.
Assistant Manager
Abercrombie and Fitch co.
06.2021 - 07.2022
- Supervised and motivated a team of 45+ associates, ensuring high levels of productivity and customer service
- Oversee operations for business development for a $5,000,000 retailer
- Supported the store by increasing the average units per transaction from 2.1 UPT to averaging 3.8 UPT with merchandising
- Trained associates in relationship building with customers to maintain customer satisfaction score of 93% or above
- Provided customer service to help improve conversion sales with a 32% increase in revenue within the first quarter of management.
Administrative Assistant
Hampton & Hampton
06.2020 - 06.2021
- Supported the executive team by scheduling meetings, managing calendars, and preparing meeting agendas and minutes
- Assisted in the preparation of presentations, reports, and other documents for executive review
- Handled confidential information with discretion and maintained a high level of professionalism
- Implemented a new filing system that improved document retrieval times by 25%.
Intern
Grambling State University, Office of Communications
01.2019 - 03.2020
- Collaborated with design and content teams to create visually appealing and engaging social media templates
- Supported the events calendar, social media content, copyediting, and special projects
- Utilized marketing automation tools to schedule and manage email and social media campaigns, ensuring timely and accurate delivery
- Created content for the university's official pages across five social media accounts to increase student and alumni engagement
- Analyzed social media metrics and insights to measure the effectiveness of campaigns and adjusted strategies accordingly to maximize results
- Responsible for media credentials during the 46th Annual Bayou Classic along with collecting content during events and games.
Education
Bachelor of Arts - Mass Communications
Grambling State University
Grambling, Louisiana11.2020
Skills
- Executive Support: Expert in managing executive calendars, scheduling meetings, and coordinating travel
- Communication: Exceptional written and verbal communication skills with a focus on professionalism
- Organization: Proven ability to handle multiple tasks efficiently and meet tight deadlines
- Technology: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), Google Workspace, and various office management software
- Problem-Solving: Adept at anticipating needs, resolving issues, and adapting to changing priorities
- Customer Service
References
Available upon request.
Timeline
Office Coordinator
OneSource Virtual
08.2022 - Current
Assistant Manager
Abercrombie and Fitch co.
06.2021 - 07.2022
Administrative Assistant
Hampton & Hampton
06.2020 - 06.2021
Intern
Grambling State University, Office of Communications
01.2019 - 03.2020
Bachelor of Arts - Mass Communications
Grambling State University
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