Zlata Ramic

EXPERIENCE

York Preparatory School, Manhattan, NY December 2016 – Present

Executive Assistant to Head of School December 2016 – January 2022

Oversee scheduling of Head of School's personal calendar.

Facilitated creation of school calendars for both internal and external use.

Arranged a variety of professional and personal meetings on behalf of Head of School.

Recorded dictation and composed correspondence for students, parents, and faculty.

Facilitated communication between the Head of School and the school community.

Organized and updated records for personal, student, and faculty documentation.

Safeguarded sensitive academic and faculty records.

Collected and organized required documentation for submission to CSE Coordinator.

Coordinated daily teacher coverages during absences.

Coordinated meetings with faculty, parents, and students.

Assisted College Guidance and Admissions Office with administrative tasks.

Coordinated logistics and schedules for annual senior graduation.

Organized events involving faculty, parents, and students.

Coordinated and dispatched multiple school-wide mailings annually.

Oversaw petty cash and ensured accurate management of funds.

Front Desk Manager January 2022 - Present

Managed daily attendance records efficiently.

· Greeting visitors: welcoming visitors and ensuring the security of the school by monitoring access

Handled phone calls by receiving, directing, and routing them to appropriate staff.

Managed records including attendance, student files, and visitor logs.

· Handling mail: receiving, sorting, and distributing mail, messages, documents, and other deliveries

Coordinated efficient student check-in/out procedures involving parents.

Coordinated catering arrangements for staff and faculty events annually.

Managed the distribution of Metro Cards to students and coordinated transportation specifics using NPSIS.

· Order & maintain inventory of all-school supplies

• Managed the office, kitchen and drivers
• Accounts payable and receivable
• Managed and coordinated all staff and job schedules
• Managed weekly job board schedule and owner’s personal calendar
• Planning and creating daily menus in consultation with clients and chefs
• Create monthly school lunch menus
• Prepare catering order forms according to client’s requirements and needs
• Liaising with vendors and clients
• Daily job estimates
• Reviewed and finalized contracts, catering event orders and pricing agreements with clients
• Oversee food preparation, transportation and set-up activities
• Ordered and maintained daily inventory and supplies
• Equipment rental for events
• Maintained all invoices and bills
• Managed and keep track of monthly expenses

• Supplied retailers, wholesalers, interior designers
• Accounts payable and receivable
• Imported handmade products from Morocco
• Assist in design and product development
• Provide Moroccan rental props for films, magazines, event planning, catering, parties
• Showcase at the NYNOW The Market for Home + Lifestyle tradeshows
• Manage social media networks
• Maintain all purchase orders, invoices, bills, and transactions
• Managed showroom merchandise and inventory
• Managed existing account relationships

• Acting as the ambassador of the brand, projecting a positive, friendly and welcome presence in the store and over the phone
• Advising and assisting clients with their purchases, needs, or concerns
• Demonstrating courteous communication skills and ability to understand customers’ needs and priorities
• Sales – meet/greet clients, help with window treatments such as measurements, hardware and design
• Making recommendations, advising on use and care, demonstrating product use, closing sales and solving project challenges
• Controlling flow and distribution of merchandise, materials, and supplies daily: receiving, transfer, shipping, returns
• Manage social media networks
• Key holder – open/close the store, open/close the register, make deposits
• Order merchandise for the store
• Receive shipment bi-weekly
• Ensuring company visual merchandising rules of all displays, windows and presentation of the store are met
• Overseeing the maintenance and appearance of the sales floor, stock room and merchandise
• Call clients to notify of special sales and promotions
• Assisting the store’s Managing Director in all daily functions such as schedules, store’s stock, CPA, inventory, merchandising

• Assisted new and established clients by scheduling appointments and providing requested information
• Coordinate and maintain office and job site meetings, travel arrangements, and appointments
• Review and summarize office and job site meeting weekly reports
• Enter, update and maintain personal and client contacts
• Requesting architectural drawings from Blue Printers and General Contractors
• Obtain Capital Improvement and Tax-Exempt Certificates when needed to start the jobs
• Prepare memos, letters, and other correspondences
• Prepare and update reports for in-house meetings with various departments
• Create job folders for distribution to various departments
• Prepared company's safety guide
• Assisted the Human Resource Manager with billing, job invoices, filing, maintaining confidential employee records, company policies and procedures
• Worked directly with the company's lawyer, to update and maintain employee job site parking tickets
• Managed a variety of clerical functions in a high-volume office
• Provided company's information to clients and directing clients appropriately
• Prepared daily attendance
• Answer phones and direct incoming calls
• Maintained office supply inventory