Summary
Overview
Work History
Skills
Languages
Timeline
Education
Generic

Jose Garza

Chicago,IL

Summary

Diligent [Desired Position] with solid background in package handling. Demonstrated ability to efficiently sort, load, and unload packages, ensuring timely deliveries and minimal errors. Proficient in maintaining high level of physical stamina and attention to detail in fast-paced environments.

Knowledgeable [Desired Position] with solid background in managing customer inquiries and resolving issues efficiently. Demonstrated success in streamlining processes to enhance customer satisfaction and service delivery. Proven ability to communicate effectively and manage conflicts, ensuring positive customer experience.

Experienced janitorial professional prepared to lead with strong focus on cleanliness and efficiency. Proven ability to manage teams, adapt to changing needs, and maintain high standards. Skilled in safety protocols, inventory management, and quality control. Recognized for reliability, teamwork, and achieving consistent results.

Diligent [Desired Position] with solid background in overseeing janitorial teams and ensuring high standards of cleanliness. Successfully managed schedules and coordinated tasks, resulting in consistently well-maintained environment. Demonstrated leadership in training staff and enhancing operational efficiency.

Diligent [Desired Position] with thorough understanding of cleaning protocols and safety standards. Successfully maintained high levels of cleanliness in various settings, ensuring welcoming environment for clients and staff. Demonstrated effective time management and attention to detail in all tasks.

Cleaning professional equipped with valuable experience in maintaining cleanliness and hygiene across diverse environments. Known for ensuring pristine conditions and upholding high standards. Recognized for strong teamwork and adaptability, with skills in sanitation and attention to detail, making reliable and flexible team member.

Professional with extensive experience in providing exceptional customer service and administrative support. Strong focus on collaboration and adapting to changing needs ensures effective team dynamics and smooth operations. Skilled in managing multi-line phone systems, scheduling, and maintaining welcoming environment. Reliable, organized, and poised to enhance front desk efficiency and client satisfaction.

Diligent [Desired Position] with solid background in managing front desk operations and ensuring smooth daily workflow. Proven ability to handle high-volume environments and effectively address guest inquiries and concerns. Demonstrated excellent communication and organizational skills to enhance guest experiences and support team objectives.

Overview

7
7
years of professional experience

Work History

Janitorial Lead

Xsport and La Fitness
11.2021 - 10.2024
  • Promoted sustainability initiatives, implementing eco-friendly cleaning practices in daily operations.
  • Ensured prompt response to emergency situations, minimizing downtime and potential hazards.
  • Increased customer satisfaction with consistently thorough attention to detail in all assigned areas.
  • Conducted regular safety meetings to reinforce compliance with OSHA regulations and company policies.
  • Enhanced team efficiency by providing clear guidance and hands-on training for staff members.
  • Evaluated staff performance regularly, providing constructive feedback for continuous improvement.
  • Served as a reliable point of contact for clients'' concerns or issues related to janitorial services.
  • Maintained a safe work environment through regular inspections and adherence to safety protocols.
  • Implemented efficient waste disposal systems, contributing to a cleaner facility overall.
  • Improved facility cleanliness by developing and implementing effective janitorial procedures.
  • Facilitated successful project completion by coordinating tasks among team members.
  • Collaborated effectively with other departments, streamlining processes for seamless integration of services.
  • Streamlined inventory management with systematic organization of cleaning supplies and equipment.
  • Established a proactive approach towards preventative maintenance, reducing the need for reactive measures.
  • Reduced maintenance costs by promptly addressing minor repairs before escalation.
  • Developed strong relationships with clients, fostering trust and open communication regarding their needs and expectations.
  • Distributed supplies and goods to staff at beginning of shift to manage inventory and maintain proper supplies while controlling expenses.
  • Optimized scheduling processes, ensuring adequate staffing levels during peak times and reduced labor costs during slow periods.
  • Trained staff on safe operation of cleaning equipment, tools, devices and chemical and cleaning agents to efficiently perform duties and reduce harm to floors, fixtures, staff and environment.
  • Complied with accident and loss prevention programs, SOPs and health and sanitation standards to achieve high level of cleanliness and customer satisfaction.
  • Completed financial tasks by estimating costs and preparing and managing budgets.
  • Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
  • Monitored staff performance and provided feedback to drive productivity.

Cleaning Crew

Chicago Cubs Baseball Club
04.2018 - 10.2020
  • Used time management and efficient cleaning methods to meet deadlines.
  • Emptied trashcans and transported waste to collection areas.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Collected and bagged garbage from various locations to properly dispose of waste in designated dumpsters.
  • Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Increased customer satisfaction by providing exceptional service and exceeding expectations in cleanliness.
  • Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
  • Supported inventory management by keeping track of supplies used during daily tasks, ensuring availability when needed.
  • Used cleaners and squeegees to clean windows, glass partitions and mirrors.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.

Operations Handler

Greater Chicago Food Depository
01.2020 - 03.2020
  • Improved package handling efficiency by implementing proper lifting techniques and using equipment effectively.
  • Maintained clean, neat, and hazard-free animal areas to protect individual health and wellbeing.
  • Streamlined inventory management with meticulous organization and record-keeping procedures.
  • Collaborated with team members to prioritize urgent shipments for expedited processing and delivery.
  • Pick and stage orders in the shipping dock; check agency orders against warehouse release/shipping documents; ensure warehouse release/shipping documents are accurately completed; and assist in the loading of agency orders
  • Assist in loading the vehicle with pre-determined food items for distribution
  • Ensure proper equipment is loaded to complete the route- pallet jack, mag-liner, pallets, totes, empty boxes, stretch wrap, etc
  • Assist driver with loading donations and unloading products for agency drivers
  • Pick and palletize stock coded products using order picklists; stage palletized orders in assigned areas
  • Retrieve, stage, store, and re-warehouse processed and finished products using forklift equipment and manual and electric pallet jacks
  • Prepare damaged product reports, as needed
  • Conduct inventory cycle counts to reconcile physical inventories with GCFD inventory management system
  • Assistwithsalvage.

Package Handler

Fedex Ground
09.2023 - 10.2024
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
  • Contributed to increased productivity by working effectively in high-pressure situations.
  • Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.

Skills

  • Heavy Lifting
  • Warehouse Safety
  • Package unloading
  • Packaging
  • Loading and unloading
  • Cleaning and sanitizing
  • Sweeping and Mopping
  • Housekeeping
  • Customer Service
  • Reliability and punctuality
  • Knowledge of cleaning products
  • Efficient Cleaning Techniques
  • Interior and exterior cleaning
  • Restroom Sanitation
  • Warehouse Operations
  • Microsoft Excel
  • Stock control
  • Complaint Handling
  • Team Collaboration
  • Customer Engagement
  • Customer Needs Assessment
  • Time Management
  • Listening Skills
  • Cash Handling
  • Problem-solving skills
  • Office Organization
  • Hospitality services

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Package Handler

Fedex Ground
09.2023 - 10.2024

Janitorial Lead

Xsport and La Fitness
11.2021 - 10.2024

Operations Handler

Greater Chicago Food Depository
01.2020 - 03.2020

Cleaning Crew

Chicago Cubs Baseball Club
04.2018 - 10.2020

High School Diploma -

Machine College Prep

Education

High School Diploma -

Machine College Prep
Chicago, IL
06-2016
Jose Garza