Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Gabriel Macias

Grand Prairie,TX

Summary

Adept at customer service and problem-solving, I significantly enhanced customer satisfaction at Home Depot by actively engaging with shoppers and efficiently managing multiple tasks. My ability to troubleshoot and collaborate with teams, alongside a commitment to maintaining a safe shopping environment, showcases my goal-oriented approach and adaptability. Driven Pro Loader from Home Depot, Adept in customer needs assessment and order processing. Excelled in a fast-paced environment, enhancing customer satisfaction through exceptional service and teamwork. Demonstrated a unique blend of problem solving and multi-tasking abilities, contributing to a increase in efficiency. Reliable and goal oriented, with a focus on achieving results through adaptability and collaboration

Overview

1
1
year of professional experience
1
1
Certification

Work History

PRO LOADER

Home Depot
03.2023 - 10.2023
  • Greeted customers, helped locate merchandise, and suggested suitable options
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions
  • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods
  • Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed

Education

Associate of Science -

Dallas College
801 Main St, Dallas Tx 75202
05-2025

CompTIA A+ -

CompTIA Tech Career Academy

Skills

    Customer Service

    Customer Assistance

    Customer Needs Assessment

    Teamwork And Collaboration

    Order Processing

    Problem-Solving Skills

    Adaptable and Flexible

    Reliable and Responsible

Certification

CompTIA A+ Certified as of 09/30/24

Code: 6XJ5K636PFV11T9H


CompTIA Network+ Certified as of 12/21/24

Code: RCEXSGBQ6NE1Q89H

Languages

Spanish
Native or Bilingual

Timeline

PRO LOADER

Home Depot
03.2023 - 10.2023

Associate of Science -

Dallas College

CompTIA A+ -

CompTIA Tech Career Academy
Gabriel Macias