Samira Kahnamouie
Bellingham,WA
Summary
Highly organized and detail-oriented pharmacy technician with a strong analytical mindset and problem-solving abilities. Demonstrates efficiency in completing projects and making well-thought-out decisions. Excellent written, verbal, and interpersonal communication skills. Known for trustworthiness, discretion, and maintaining high ethical standards. Skilled at multitasking and proficient in various software systems including Windows, Microsoft Office, QS1 pharmacy software, PK compounding software, Dispill pharmacy dispensing system, Nextgen pharmacy software, and Epic software. Experienced in ordering and managing pharmacy inventory, as well as familiar with 340B accounts. Respected leader and teacher with 16 years of experience in the field.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Kaiser Permanente
08.2020 - Current
- Supervised 3-4 pharmacy technicians and coordinated day-to-day assignments.
- Maintained and updated patient records, prescription information and patient data in accordance with HIPAA regulations.
- Optimized inventory management, regularly reviewing stock levels and placing timely orders to prevent shortages or overstocking issues.
- Supervised junior technicians, providing guidance on best practices in pharmaceutical processes and procedures.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Maintained compliance with all federal and state regulations related to pharmaceutical operations, ensuring accurate record-keeping and documentation practices.
- Enhanced pharmacy efficiency by streamlining prescription processing and medication dispensing procedures.
- Provided excellent customer service at the point-of-sale counter, efficiently managing transactions while addressing patient inquiries.
- Counted, measured, and compounded medications following standard procedures.
- Developed strong relationships with healthcare providers, facilitating efficient communication regarding prescription clarifications and adjustments.
Pharmacy Technician
Hoagland Pharmacy
12.2012 - 08.2020
- Conduct monthly medication count audits
- Price and organize incoming stock, and prepare invoices for payment
- Maintain bookkeeping and general office responsibilities
- Excellent customer service and communications skills
- Work closely with pharmacists and use medication input software to safely and accurately dispense medication
- Head pharmacy technician for the mediset department. 8 years of experience in mediset Dept.—preparing individualized patient weekly medication boxes using dispill medication organization and packaging system
- Monitoring over200 patient’s profile and medication lists
- Updating Patient medication list as required by effectively and frequently communicating with doctor offices and nurses
- More than 3 months experience as a pharmacy compounding technician —very comfortable compounding in different forms of medications: Capsules, Suspension and Topical
- Counted and labeled prescriptions with correct item and quantity
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments
- Ordered medicines daily for Nooksack340B account to replenish the Nooksack account stock and increase inventory in anticipation of need
Pharmacy technician
Rite Aid pharmacy Sehome
05.2008 - 12.2012
- Supervised 2-3 pharmacy technicians and coordinated day-to-day assignments.
- Helped maintain a clean and organized workspace for optimal efficiency during high-volume periods.
- Supervised junior technicians, providing guidance on best practices in pharmaceutical processes and procedures.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Enhanced pharmacy efficiency by streamlining prescription processing and medication dispensing procedures.
- Provided excellent customer service at the point-of-sale counter, efficiently managing transactions while addressing patient inquiries.
- Assisted in conducting periodic audits to ensure adherence to established policies, reporting discrepancies for corrective action.
- Reviewed and verified customer information and insurance provider information.
- Implemented new technologies within the pharmacy workflow, increasing overall efficiency and accuracy in daily tasks.
- Contributed to the development of pharmacy policies and standard operating procedures, aligning practices with organizational goals.
Pharmacy Assistant
Rite Aid pharmacy Sunset
10.2004 - 04.2008
Education
MBA - Healthcare Management
Western Governors University
Salt Lake City, UT12-2024
Bachelor of Arts - Accounting
Western Washington University
Bellingham, WA03.2009
Pharmacy Technician License - Pharmacy
Rite Aid Technician Training Program
Rite Aid Sehome, Bellingham, WA04-2008
Skills
- New hire onboarding
- Assisting Pharmacists
- Supporting Pharmacy Operations
- Manual and Automated Medication Dispensing
- Insurance claim processing
- Compounding medications
- Mediset department technician in charge
- Team Collaboration
- Staff Leadership
- Organization and Prioritization
- Secure Drug Inventory
- High-Volume Environments
Accomplishments
- Trained and led over 30-40 new pharmacy technicians on pharmacy policies, procedures, and best practices.
Certification
- Rite Aid Pharmacy Technician Training Program
- Bellingham, WA
- Pharmacy Technician License : Pharmacy
Smile emloyee of the quarter and the year
When I worked at Rite Aid pharmacy, our pharmacy district manager chose me as the Smile Employee of the Quarter and then Employee of the Year. I was picked as the best customer service and satisfaction employee for our region. Therefore, I was sent to Baltimore for Rite Aid's annual management meeting and was awarded $2000 and a certificate for employee of the year.
Languages
Persian
Native or Bilingual
Timeline
Pharmacy Technician
Kaiser Permanente
08.2020 - Current
Pharmacy Technician
Hoagland Pharmacy
12.2012 - 08.2020
Pharmacy technician
Rite Aid pharmacy Sehome
05.2008 - 12.2012
Pharmacy Assistant
Rite Aid pharmacy Sunset
10.2004 - 04.2008
MBA - Healthcare Management
Western Governors University
Bachelor of Arts - Accounting
Western Washington University
Pharmacy Technician License - Pharmacy
Rite Aid Technician Training Program
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