Summary
Overview
Work History
Education
Skills
Timeline
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Michelle Stark

Marseilles,IL

Summary

Driven and meticulous professional with a proven track record in enhancing customer satisfaction and streamlining operations at Costco. Skilled in cash management and customer communication, demonstrated through effective problem-solving and maintenance of high-quality standards. Excelled in multitasking and attention to detail, significantly improving workflow efficiency and customer service.

Overview

12
12
years of professional experience

Work History

Clerk

Costco
03.2017 - Current

*Observe machine operations to detect any problems or defects in the finished product

*Preform regular maintenance on the machines to ensure optimal performance

*Replace worn parts that are worn or damaged

*Inspect finished product to ensure highest quality

*Record and submit daily usage of materials

*Adjust machine settings to make sure it runs properly

*Comply with company polices regarding quality control procedures


Receptionist

Zig's Fairway
04.2014 - 03.2017

* Greet customers

* Answer phone calls and emails

* Mail statements

* Create invoices

* Take payments from customers

* Schedule appointments

* Be patient and have the ability to remain calm in stressful situations

* Be efficient and able to work in a timely manner

Pharmacy Technician

Family Drug Pharmacy
09.2012 - 02.2013

* Answered incoming phone calls and addressed questions from customers and healthcare providers

* Stocked, labeled, and inventoried medications to keep accurate records

* Enchanted pharmacy workflow by assisting pharmacist with medication dispensing, labeling and packaging

*Calculated dosages, filled prescriptions, and prepared prescriptions labels with absolute accuracy


Education

Pharmacy Technician License - Pharmacy

IVCC
Oglesby, IL
09.2010

High School Diploma -

Ottawa High School
Ottawa IL
06.2010

Skills

  • Telephone Etiquette
  • Customer Satisfaction
  • Cash Handling
  • Cash Management
  • Database entry
  • Mail handling
  • Schedule and calendar management
  • Billing
  • Time Management
  • Customer Communication
  • Attention to Detail
  • Multitasking Abilities

Timeline

Clerk

Costco
03.2017 - Current

Receptionist

Zig's Fairway
04.2014 - 03.2017

Pharmacy Technician

Family Drug Pharmacy
09.2012 - 02.2013

Pharmacy Technician License - Pharmacy

IVCC

High School Diploma -

Ottawa High School
Michelle Stark