An ambitious NCCU Alumni who wants to pursue a master's degree in Social Work. Eager to contribute and develop knowledge within this job position. Skilled in assessment, evaluation, communication, organization, etc. Adaptable and driven with a strong work ethic and the ability to thrive in team-based or individually motivated settings. Eager to seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Creative Team Member
Chapter Organization
Durham, NC
08.2021 - 12.2021
Created active minds chapter organization at North Carolina Central University.
Sent out surveys to communities.
Gathered, organized, and input information within chapter organization.
Contain helpful resources and contacts.
Compiling recommendations for programming.
Outline job positions for executive board within organization
Found advisors and outline responsibilities.
Develop presentations based on the chapter on Active Minds.
Documented clear requirements for maintaining Active Minds.
Student Intern
A Peace Of Mind Family Counseling
Raleigh, NC
06.2021 - 08.2021
Develop, organize, implement and assist individuals, couples, and families in identifying needs, establishing an intervention plan, and collaborating with community agencies to provide additional support.
Assist with office management tasks.
Develop a list of community social programs for children, teens, and young adults.
Research community resources for clients in the Raleigh-Durham area.
Assessed patient conditions, monitored behaviors, and updated supervising physicians with observations and concerns.
Identified areas for potential improvement during therapy sessions and suggested them to the psychotherapist.
Documented therapeutic goals and client progress.
Implemented therapeutic interventions to promote awareness and growth.
Utilized emerging Cognitive Behavioral Therapy, Play Therapy, and Narrative Therapy as treatment approaches.
Effectively maintained caseload of 10 sessions per week using alternative therapies.
Tracked incoming patient information, intervention plans, and patient responses to treatment.
Demonstrated enthusiasm and strong communication skill, remaining open to learning new things every day.
Shadowed staff and learned advanced work.
Took detailed notes based on clients' concerns and problems.
Demonstrated respect, friendliness, and willingness to help wherever needed.
Built trust and rapport with a compassionate approach.
Makes appropriate referrals and linkages to ensure clients have needs met.
Community Service Volunteer
RDU Small Business Expo
Durham, NC
06.2021 - 06.2021
Gained experience and connected with other business owners.
Helped prepare brochures based on businesses.
Company-hosted events.
Identified growth opportunities within existing managed communities.
Introduced residents to business opportunities.
Reached out and supported entrepreneurs.
Community Service Volunteer
Durham Rescue Mission
Durham, NC
01.2021 - 03.2021
Volunteered with an organization helping with donations for the company.
Organized volunteer schedules and assignments to maximize efficiency and program effectiveness.
Improved operations by assisting with various entry-level tasks, saving valuable time for busy staff.
Kept facilities organized, clean, and well-maintained to best meet program needs.
Welcomed customers and answered questions regarding merchandise.
Volunteered with groups and organizations to help make measurable differences for program recipients.
Encouraging donations by supporting community fundraising events and campaigns.
Office Assistant
The Law Office Of Oscar M. Blanks
Whiteville, NC
09.2020 - 01.2021
Managed accounts and client records of clients, observing confidentiality and extreme discretion.
Handled office scheduling and made notes for deadlines, motions, and other important dates.
Analyzed client balance sheets for auditing purposes.
Scheduled appointments, court appearances, and depositions for busy law firms.
Opened, sorted, and distributed incoming mail to employees.
Collected payments, issued receipts, and updated accounts to reflect new balances.
Answered approximately [15] phone calls daily and pleasantly welcomed visitors to the office.
Oversaw workforce management and staff scheduling to keep office operations smooth and efficient.
Created PowerPoint presentations used for business development.
Supported office needs including taking messages, scanning documents, and routine business correspondence.
Organized files, developed spreadsheets, faxed reports, and scanned documents to bolster organizational workflow.
Monitored calendars and scheduled appointments based on [the attorney] availability and established load limits
Cashier
Food Lion
Whiteville, NC
01.2017 - 06.2020
Answered questions about store policies and addressed customer concerns.
Helped customers complete purchases, locate items and join reward programs.
Trained new employees.
Restocked and organized merchandise in front lanes.
Monitored self-checkout systems and provide assistance or intervention where required.
Checked identification for proof-of-age for alcohol and tobacco sales.
Completed inventory counts and ordered merchandise.
Worked flexible schedule and extra shifts to meet business needs.
Worked closely with shift manager to solve problems and handle customer concerns provide.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Performed cash, card, and check transactions to complete customer purchases.
Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
Community Service Volunteer
Hurricane Florence
Durham, NC
08.2018 - 09.2018
Improved operations by working with team members and customers to find workable solutions.
Contributed to the development, planning, and completion of project initiatives.
Prioritized and organized tasks to efficiently accomplish service goals.
Juggled multiple projects and tasks to ensure high quality and timely delivery.
Obtained and processed charitable donations to serve the needs of communities.
Prepared nutritious snacks and meals for program participants.
Exhibited excellent communications and customer service relations skills.
Developed strong interpersonal communication skills to promote relationship building with internal and external customers.
Planned and delivered numerous activities and special events for programs and services.
Candy Striper
Columbus Regional Hospital
Whiteville, NC
06.2017 - 08.2017
Delivered menus to patient rooms, assisted with selections, and delivered food trays to rooms.
Played games, with patients on the basis to boost mood, improve memory and provide light entertainment.
Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
Completed paperwork and evaluation forms to document patient interactions.
Completed necessary reports and documentation on time and to specifications.
Supported office operations by expertly handling administrative needs.
Education
Associate of Science - Social Work
North Carolina Central University
Durham, NC
12.2021
High School Diploma -
East Columbus Highschool
Lake Waccamaw, NC
06.2018
Skills
Professional Identity- Having ability to withhold Professional self-concept based on attributes, beliefs, values, motives, and experiences
Cultural Competence- Knows when to recognize and respect different cultures and traditions in other ways that influence styles of communication and expressions through respect
Active listening- Pays attention, provides feedback, responds appropriately, and understands specific needs of clients while building productive relationships
Critical thinking-Able to analyze information through observing and communication While also collecting information through interviews and research