Francisco Venegas
North Highlands,CA
Summary
Accomplished sales and customer relationship professional with over 10 years of experience in business advocacy, account management, and client service excellence. Skilled at building strategic relationships, driving customer satisfaction, and achieving organizational goals. Fluent in English and Spanish, with proven ability to communicate effectively and foster collaboration with diverse stakeholders. Possess proficient computer skills, encompassing Microsoft Office, Apple systems, QS1, Medsym, and CRM applications, delivering consultative advice, and managing complex customer issues. Known for proactive problem-solving, adaptability, and exceeding performance metrics.
Overview
11
11
years of professional experience
Work History
Hospice Care Consultant
Snowline Health
03.2023 - Current
- Provide comprehensive education about the benefits of hospice and palliative care to healthcare professionals, including physicians, skilled nursing facilities, assisted living facilities, and hospitals, across the greater Sacramento area.
- Collaborated effectively with all service lines, including home health and personal care, to ensure a well-rounded approach to patient care.
- Successfully established new contracts in Sacramento area with Skilled Nursing Facilities thus increasing new relationships and more options for hospice placement.
- Averaged between 14 to 18 referrals per month, consistently surpassing monthly goals and contributing significantly to our overall success.
- Utilized CRM software to track leads, generate reports, update contact information, and manage client accounts.
Hospice Care Consultant
AccentCare Hospice
11.2021 - 03.2023
- Provide comprehensive education about the benefits of hospice and palliative care to healthcare professionals, including physicians, skilled nursing facilities, assisted living facilities, and hospitals, across the greater Sacramento area.
- Collaborated effectively with all service lines, including home health and personal care, to ensure a well-rounded approach to patient care.
- Successfully drove hospice admission and conversion rate from 2% to 27% within two years.
- Top producer for Norther California for all of 2023.
- Averaged between 14 to 18 referrals per month, consistently surpassing monthly goals and contributing significantly to our overall success.
- Utilized CRM software to track leads, generate reports, update contact information, and manage client accounts.
Regional Sales Manager
Hamilton Devices
03.2019 - 11.2021
- Oversaw the development and execution of strategic marketing plans to increase brand awareness.
- Effectively managed a territory worth millions of dollars, ensuring its continued success and expansion.
- Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
- Executed successful marketing campaigns to generate new business and expand customer base.
- Led the recruitment, selection, and comprehensive training of a highly motivated sales team.
- Generated detailed sales reports and forecasts to analyze performance and track progress.
Accounts Manager
California Specialty Pharmacy
03.2017 - 03.2019
- Utilize excellent communication skills to develop and maintain professional relationships with Hematology and Oncologists, Rheumatologist, Gastroenterologist, Dermatologist and Internal Medicine, medical group practices, and support staff.
- Responsible for promoting key IVIG products and portfolio to targeted healthcare specialties including neurology, immunology, and pulmonology.
- Developed and maintained relationships with key customers, resulting in increased sales.
- Effectively penetrated new and current accounts to increase sales in the assigned territory.
- Provided superior customer service by responding quickly to inquiries, resolving issues, and following up promptly on orders.
- Utilized CRM software to track leads, generate reports, update contact information, and manage client accounts.
- Work with leadership to develop strategic plans.
- Builds and extend relationships with pharmaceutical counterparts.
Accounts Manager
The Nations Health
12.2013 - 03.2017
- Utilize excellent communication skills to develop and maintain professional relationships with Hematology and Oncologists, Rheumatologist, Gastroenterologist, Dermatologist and Internal Medicine, medical group practices, and support staff.
- Developed and maintained relationships with key customers, resulting in increased sales.
- Effectively penetrated new and current accounts to increase sales in the assigned territory.
- Provided superior customer service by responding quickly to inquiries, resolving issues, and following up promptly on orders.
- Utilized CRM software to track leads, generate reports, update contact information, and manage client accounts.
- Developed strategic plans for expanding existing accounts into new territories.
- Builds and extend relationships with pharmaceutical counterparts.
- Awarded the Million Mile Club award.
Education
Associate of Arts -
Sacramento City College
Sacramento, CABachelor of Arts -
California State University, Sacramento
Sacramento, CASkills
- Bilingual in English and Spanish
- Sales and Negotiation Skills
- Customer Relationship
- Adaptability
- Strong written and verbal communication
- Proficient CRM
- Educational presentations
- Healthcare regulations
- Sales and Negotiation
- Team Oriented
- Business strategy and development
- Organized and detail-oriented
- Community resources
- Care coordination
Accomplishments
- Increased hospice referral rates from 2% to 27% at AccentCare.
- "Top Producer" recognition for Northern California (2023).
- "Million Mile Club" award at The Nations Health.
Timeline
Hospice Care Consultant
Snowline Health
03.2023 - Current
Hospice Care Consultant
AccentCare Hospice
11.2021 - 03.2023
Regional Sales Manager
Hamilton Devices
03.2019 - 11.2021
Accounts Manager
California Specialty Pharmacy
03.2017 - 03.2019
Accounts Manager
The Nations Health
12.2013 - 03.2017
Associate of Arts -
Sacramento City College
Bachelor of Arts -
California State University, Sacramento
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